RN Resource Nurse Surgical Specialties Outpatient

South Shore Health; Norwell (MA); Hybrid; USD 85,000 - 110,000; Full time

Job summary

South Shore Medical Center in Norwell, MA is seeking an Ambulatory Resource Nurse-RN to oversee department workflow and staffing, while providing nursing care commensurate with licensure.

This role serves as the first escalation point for clinical staff and collaborates with nurse managers to adjust schedules, respond to incidents, and maintain operational efficiency in ambulatory care settings.

Qualifications

• Graduate of an accredited School of Nursing.
• 1-2 years nursing experience.
• RN license required.
• BLS – Basic Life Support.
• Knowledge of SSH workflows and policies.
• Demonstrated ability to lead clinical staff and manage schedules.

Responsibilities

• Oversees day-to-day department flow and staffing.
• Escalates departmental and clinical issues through the chain of command.
• Implements new workflows and policies within SSH Medical Center.
• Completes medication and needle audits daily or delegates.
• Reviews the daily culture logs and shares findings.
• Serves as a staff nurse when assigned and coordinates handoffs.

Skills

Staff leadership

Scheduling management

Clinical workflow knowledge

Communication

Problem-solving

Flexibility

Education

Graduate of an accredited School of Nursing

Job description

Job Description Summary

The Ambulatory Resource Nurse-RN provides clinical nursing care to patients commensurate with nursing licensure. Oversees and manages the department operational flow and staffing. Serves as first line of escalation for clinical staff. Escalates departmental issues through appropriate chain of command.

Job Description

ESSENTIAL FUNCTIONS

• Responsible for the day-to-day flow within the department.
  • Developing Nursing/MA assignment to be reviewed and approved by the nurse manager prior to distribution.
  • Adjusts staffing as needed and adjusts Nursing/MA schedule, to ensure cover in the event of sick calls and emergencies. Adjustments will be reported to the nurse manager.
  • Monitors nursing triage activity to ensure staff are working efficiently and escalates concerns to the nurse manager for review.
• Reports concerns and feedback as appropriate through the chain of command and will elevate:
  • Building operation issues to building operations manager.
  • Department operation issues to department operation manager.
  • Clinical issues to department nurse manager.
• Communicates new workflows and policies implemented within South Shore Medical Center.
• Completes the medication and needle audit daily or delegates a staff nurse or medical assistant to complete this task.
• Completes review of the daily urine and throat culture log and pulling the report for review and distribution.
• Places self into the clinical role working as a staff nurse with an assignment.
• Day shift charge nurse completes warm hand off to evening charge nurse of any issues or concerns that had arisen throughout the day.
  • Evening charge nurse to notify the lab and radiology when the last patient has left the clinic.
  • Evening charge nurse to communicate any clinic exam rooms that require a deep clean to the building operations manager and/or the cleaning company email as appropriate when the last patient has left the clinic.
• Completes the fridge/freezer temp check/logs.
• Review required supplies and notify facilities of needs for the department clinic.
• Complete daily code cart check and weekly POC testing check.
• Other duties as assigned.

JOB REQUIREMENTS

Minimum Education - Required

Graduate of an accredited School of Nursing

Minimum Work Experience

1-2 yearsexperience

Required Licenses / Registrations

RN - Registered Nurse

Required Classes/Skills

BLS – Basic Life Support

Required additional Knowledge, and Abilities

Knowledgeable in the workflows and policies at South Shore Medical Center.

Demonstrated flexibility,positive outlook, and problem-solving abilities.

Meets or exceeds SSH pillars of excellence in practice

Demonstrated ability to lead clinical staff, provide resources, and manage schedule assignment changes