Rn, Registered Nurse Transfer - Patient Intake

Jobtome; San Antonio (TX); On-site; USD 85,000 - 110,000; Full time

Job summary

The CHRISTUS Transfer Center RN position supports transferring patients into CHRISTUS Health System. The role emphasizes excellent customer service, professionalism, and EMTALA compliance while coordinating with physicians, case managers, nurses, and administrators.

Responsibilities include prioritizing transfer requests, maintaining bed availability awareness, and using the transfer center software and Meditech. Per diem/PRN flexibility may apply as needed.

Qualifications

• Associate's Degree in Nursing is required.
• RN license in state of employment or compact.
• BLS certification is required.

Responsibilities

• Evaluates, coordinates, processes, screens and documents patient transfers into CHRISTUS Health System.
• Maintains a patient-centered mentality and professional conduct at all times.
• Collaborates with physicians, case managers, nurses, administrators and transfer center colleagues to ensure timely and appropriate transfers.
• Utilizes transfer center software and Meditech to access bed availability and transfer status.
• Escalates barriers per hospital policy, ensuring EMTALA compliance and timely communication.
• Attends team meetings and trainings to stay updated on processes and software.

Skills

Customer service

Professionalism

EMTALA knowledge

Education

Associate's Degree in Nursing

Job description

Description Summary

The Registered Nurse Transfer Center is responsible for evaluating, coordinating, processing, screening, and documentation of patient transfers into the CHRISTUS Health System.

Responsibilities

• Exhibits excellent customer service skills, including telephone and personal contact with all CHRISTUS Transfer Center groups (i.E. physicians, case managers, nurses, administrators, and colleagues)
• Maintains a high level of professionalism at all times
• Maintains a patient-centered mentality at all times
• Anticipates and prioritizes critical transfer issues
• Appropriately escalates concerns/barriers that require administrative judgment based on hospital policies and procedures
• Appropriately escalates concerns/barriers that require administrative judgment based on hospital policies and procedures
• Accepts new assignments and performs additional duties as requested in a professional manner
• Working collaboratively with team members, the CHRISTUS Transfer Center RN uses and follows specific protocols, policies, procedures and established resources to ensure appropriate and efficient transfer
• Maintains timely knowledge of all current and future transfer requests
• Collaborates with CHRISTUS hospital's ED, House Supervisors, Administrators, and physicians to ensure appropriate and timely transfer
• Works closely and proactively with House supervisors to understand daily capacity, availability and patient flow
• Remains proficient in EMTALA
• Utilizes ability to organize and prioritize multiple complex tasks
• Utilizes ability to problem solve and make decisions quickly
• Maintains proficiency in computer systems and databases for the purpose of excellent xqrzhdi patient care, accurate data collection, monitoring and evaluation
• Responds to all callers with the aid of computer systems and databased
• Proficient in using the transfer center software
• Knowledgeable in Meditech
• Attends team meetings, in-services, and trainings to maintain up to date knowledge of software systems and new processes
• Establishes and maintains a high degree of awareness and knowledge of hospital's medical staff, services and special programs
• Communicates with House Supervisors at the hospital to access bed availability and changes in service availability, each shift
• Collaborates with team members to maintain standard call lists
• Regularly updates service availability and contact information
• Stays up to date on new physician/service changes by reading emails and attending team meetings

Requirements

• Associate's Degree in Nursing
• RN License in state of employment or compact
• BLS
• Work Schedule: PRN
• Work Type: Per Diem As Needed