Medical Laboratory Scientist - Pathology Lab

Penn State Health; Camp Hill (Cumberland County); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Medical Benefits (No waiting period)

Dental and Vision Benefits

Tuition Assistance (Full-Time Employees)

Life Insurance

Company Sponsored 401K

Job summary

Penn State Health is seeking a Medical Office Associate to provide front office support for the clinical operations team. This role involves ensuring accurate patient intake, registration, payments, and scheduling while interacting with a diverse patient population.

The ideal candidate will possess excellent interpersonal skills, attention to detail, and basic computer skills. Benefits include paid time off, medical and dental coverage, and tuition assistance for full-time employees.

Qualifications

• Must be detail-oriented with excellent interpersonal and customer service skills.
• Ability to effectively interact with a variety of staff and patients.
• Ability to operate a personal computer and general office equipment.

Responsibilities

• Provides front office support to the clinical operations team.
• Ensures accuracy of patient intake, registration, payments, and scheduling.
• Answers phone calls and provides assistance to patient inquiries.

Skills

Basic computer skills

Excellent interpersonal skills

Problem-solving abilities

Education

High School Diploma or equivalent

Job description

Job Summary

The Medical Office Associate provides front office support to the clinical operations team and works with a diverse patient population to ensure accuracy of patient intake, registration, payments, and scheduling. Our MOAs routinely answer phone calls and provide assistance to patient inquiries. Must be detail oriented with excellent interpersonal and customer service skills. The Medical Office Associate works under the daily supervision of the Practice Site Manager and/or assigned staff.

Location

US:PA:Wyomissing

Work Type

Full Time

FTE

1.0

Shift

Days

Hours

Varied

Minimum Qualifications

• High School Diploma or equivalent required

Knowledge, Skills, & Abilities

• Basic computer skills
• Excellent interpersonal skills
• Ability to effectively interact with a variety of staff and patients
• Ability to operate a personal computer and general office equipment
• Ability to maintain effective working relationship with other employees
• Ability to solve problems, or seek assistance from supervisor when necessary

Preferred Qualifications

• 6 Months Of Customer Service Experience Preferred
• Medical Office experience preferred

Benefits

• Paid Time Off and Personal Time
• Medical Benefits (No waiting period)
• Dental and Vision Benefits
• Penn State University Tuition Assistance (Full-Time Employees)
• Elder Care/Child Care Resources
• Life Insurance
• Company Sponsored 401K

Equal Employment Opportunity Statement

Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressed through every person’s perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 8:30 AM and 4:30 PM, Eastern Standard Time, Monday – Friday, email [e-mail] or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.

Union

Non Bargained