RN - Quality Assurance

Providence Health Plan Group; Spokane (WA); On-site; USD 90,000 - 110,000; Full time

Job summary

Providence is seeking a Quality Assurance RN to lead clinical improvement strategies and drive performance improvement across departments. The role blends clinical expertise with data-driven change management to enhance patient outcomes, safety, and satisfaction.

The successful candidate will direct multi-disciplinary teams, coordinate auditing activities, mentor staff, and apply root-cause analysis and process-improvement methodologies aligned with Providence's mission and values.

Qualifications

• Bachelor's degree in Nursing is required.
• Registered Nurse license in WA upon hire, or in listed states.
• Experience driving clinical quality improvement and patient safety.

Responsibilities

• Lead and facilitate clinical improvement strategies and initiatives.
• Direct multi-disciplinary workgroups using performance improvement methods.
• Coordinate auditing activities to support clinical quality and safety.
• Coach and mentor colleagues to achieve excellent patient outcomes and satisfaction.

Skills

Clinical quality improvement

Data analysis

Change management

Auditing

Education

Bachelor's Degree in Nursing

Tools

Statistical analysis tools

Root-cause analysis

Job description

The Quality Assurance RN is responsible for facilitating and leading clinical improvement strategies and initiatives to achieve clinical excellence. The role skillfully combines a primary focus on clinical knowledge with an emphasis on performance improvement. This position requires knowledge and experience related to clinical practice with the ability to coach/teach colleagues toward success. Responsible for utilizing data sets and information to identify opportunity and successfully mobilize clinical and other resources to achieve improvements. Directs multi-disciplinary workgroups, using proven performance improvement, change acceleration and facilitation methodologies to ensure clinical and/or operational effectiveness and excellence, quality outcomes, patient safety, and positively impact patient/family satisfaction. Directs and coordinates auditing activity required to support clinical quality. This position performs all duties in a manner that promotes team concepts and reflects the Providence Health & Services mission, philosophy, and core values of respect, compassion, justice, excellence, and stewardship.

Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Health Care Region and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Bachelor's Degree in Nursing
• Washington Registered Nurse License upon hire -OR-
• Alaska Registered Nurse License upon hire -OR-
• California Registered Nurse License upon hire -OR-
• Montana Registered Nurse License upon hire -OR-
• Oregon Registered Nurse License upon hire -OR-
• Texas Registered Nurse License upon hire -OR-
• New Mexico Registered Nurse License upon hire

Preferred Qualifications:

• Recent RN experience in an inpatient acute care hospital setting
• 1 year of progressive participation in, and responsibility for, process improvement or healthcare quality management efforts
• 1 year of experience with statistical analysis
• 1 year of experience leading multi-disciplinary work groups
• 1 year of experience with root-cause analysis and safety event review processes
• 1 year of experience with clinical effectiveness and quality
• 1 year of experience with service excellence and patient advocacy models
• 1 year of project management experience

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Team

Providence has been serving the Inland Northwest since 1886 when Mother Joseph and the Sisters of Providence founded Sacred Heart Medical Center. Today, Providence is the largest health care provider in Washington located in communities large and small across the state. In eastern Washington, Providence provides care throughout Spokane, Stevens and Walla Walla counties.

Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern.