RN Patient Navigator - Neurosurgery

112 North Carolina Baptist Hospital; Winston-Salem (NC); On-site; USD 53,000 - 79,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Educational assistance

Paid time off

Job summary

Advocate Health is seeking a Registered Nurse Navigator at Wake Forest Baptist Medical Center's Spine Center in Winston-Salem, NC. This full-time role emphasizes care coordination, patient education, and collaboration with care teams to improve outcomes.

The ideal candidate holds an RN license (BSN preferred) with case management experience, strong communication skills, and the ability to navigate complex care plans across the continuum while ensuring quality patient care.

Qualifications

• Graduation from an accredited School of Nursing.
• BSN preferred with two years' experience as a Registered Nurse.
• Case management experience preferred.
• Bidirectional Spanish language preference is a plus.

Responsibilities

• Ongoing evaluation and quality improvement of the Navigator Program and tracking activity.

Skills

Problem solving & critical thinking

Self-directed work

Team leadership

Adaptability in fast-paced environment

Education

BSN preferred

RN license

Case management experience preferred

Tools

MS Office

Job description

Department: 37150 Wake Forest Baptist Medical Center - Spine Center: Clemmons Med Plz Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday - Friday 0800-1700. No weekends or holidays Pay Range: $38.20 - $57.30

EDUCATION/EXPERIENCE

• Graduation from an accredited School of Nursing.
• BSN preferred with two years' experience as a Registered Nurse.
• Case management experience preferred.
• Bilingual preference with fluency in Spanish preferred.

LICENSURE, CERTIFICATION, and/or REGISTRATION

Current license as a Registered Nurse (RN) in the State of applicable state.

ESSENTIAL FUNCTIONS

• Responsible for ongoing evaluation and quality improvement of the Navigator Program and tracks all activity as defined by the departmental and program standards.
• Ensures quality patient care by adhering to the policies of WFBMC, involving patients and their families in identifying their needs, creating a plan to meet those needs, and effectively communicating the plan across the continuum of care.
• Identifies barriers to efficient and effective management of patient care and seeks strategies to remove them.
• Implements outreach efforts to establish and maintain positive working relationships with key community agencies.
• Collects and maintains up to date and accurate program data and documentation according to program standards.
• Delivers reports that demonstrate outcomes and performance improvement activities; adheres to established productivity benchmarks.
• Trained in motivational interviewing and health coaching to provide chronic care management.
• Demonstrates ability to function in a professional practice model through active participation in shared governance and acceptance of personal responsibility for professional growth.
• Demonstrates responsibility for personal development by participating in continuing education offerings.
• Seeks new opportunities for self- improvement.
• Seeks and applies constructive feedback to improve performance.
• Provides age/developmentally appropriate patient care in accordance with Age-Specific guidelines for the specific age groups served.

SKILLS/QUALIFICATIONS

• Problem solving, decision making and critical thinking skills
• Ability to work in a self-directed environment
• Ability to work with and lead teams
• Demonstrates ability to work in fast-paced environment with multiple interruptions
• Expertise in MS Office and ability to prepare program reports frequently and efficiently

WORK ENVIRONMENT

• Clean, well-lit, comfortable environment
• Possible exposure to infections and contagious diseases
• Occasional exposure to patient illnesses
• Occasionally subject to irregular hours (evenings and weekends)

OUR COMMITMENT TO YOU

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

Premium pay such as shift, on call, and more based on a teammate's job

Incentive pay for select positions

Opportunity for annual increases based on performance

Benefits and more

Paid Time Off programs

Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

Flexible Spending Accounts for eligible health care and dependent care expenses

Family benefits such as adoption assistance and paid parental leave

Defined contribution retirement plans with employer match and other financial wellness programs

Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

ABOUT ADVOCATE HEALTH

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care.

Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.

It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs.

Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs.

Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities.

Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it

Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities.

Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care