RN Patient Navigator

Atrium Health Wake Forest Baptist; Winston-Salem (NC); On-site; USD 86,000 - 128,000; Full time

Benefits offered by this job

Health coverage from day 1

Education assistance

Retirement contributions

Wellness incentives

Job summary

Atrium Health Wake Forest Baptist is seeking an experienced RN Patient Navigator to guide patients through the healthcare system, coordinating care from diagnosis to survivorship. This role requires BSN, NC RN licensure, and 2+ years of nursing experience; 3-5 years preferred, with strong communication and care management skills.

The Navigator will work 40 hours per week at the Wake Forest Baptist Medical Center, with potential travel to other Wake locations, and will participate in program

Qualifications

• BSN from an accredited program.
• Two years of RN experience in the required specialty.
• NC RN licensure; BCLS certification preferred.
• RN certification preferred.

Responsibilities

• Guide patients through the healthcare system from diagnosis through survivorship.
• Identify and address barriers to timely care and coordinate services.
• Assist with transitions from active treatment to ongoing care.
• Document outcomes and participate in program evaluation.
• Engage with community providers to support prevention and early detection.

Skills

BSN

RN experience

Clinical coordination

MS Office

Spanish bilingual

Education

BSN degree

Tools

MS Office

Job description

Department 12858 Wake Forest University Health Sciences - Executive VP: Health System Affairs

Department 12858 Wake Forest University Health Sciences - Executive VP: Health System Affairs

Status Full time

Benefits Eligible Yes

Hours Per Week 40

Schedule Details/Additional Information Varies

Pay Range $41.10 - $61.65

We're looking for an experienced, patient-oriented nursing professional to join our team as an RN Patient Navigator at Atrium Health Wake Forest Baptist!

Position Highlights

• Schedule: 40 hours per week, Monday-Friday with rotating call schedule
• Location: Wake Forest Baptist Medical Center with possible travel to other Wake market locations

What We Offer

• Day 1 Health Coverage: Choose from either copay or HSA-eligible health insurance options with coverage starting on your first day of work.
• Education Assistance: We invest in your professional growth, offering up to $2,500 per year towards a bachelor's degree and up to $5,000 per year towards a graduate degree.
• Retirement: Up to 7% employer-paid contributions to your retirement fund.
• Wellness: Access LiveWell incentives to earn rewards for physical, financial, and personal well-being.

Job Summary

Guides patients through the healthcare system, establishing contact with patients, family members, and/or caregiver. Understands the clinical pathways established by the clinical specialty and directs patients to health care services in the organization and in the community for timely diagnosis, treatment and survivorship. Actively identifies and addresses barriers to care that might keep the patient from receiving timely and appropriate treatment for specific diagnosis. Assists the patient and physicians in the transition from active treatment to continuing healthcare.

What You'll Need

• Graduate from an accredited school of nursing, BSN required.
• Minimum two years' experience as a registered nurse in the specialty required.
• 3-5 years of nursing experience strongly preferred
• Current licensure to practice as Registered Nurse in North Carolina.
• Certification as an RN preferred. BCLS required.

What You'll Do

• Utilize the nursing process to provide patient/family centered care focusing on the physical, emotional, spiritual, cultural, religious, and environmental needs. This includes providing for the assessment, development of nursing diagnoses, outcome identification, planning, implementation of interventions, coordination of care, health teaching and promotion and evaluation of goals and interventions consistent with the policies of WFBMC.
• Coordinate the effective and efficient delivery of patient care services through the application of care management principles. Identify clinical priorities and initiates action to improve patient outcomes. Acts as a patient advocate throughout the continuum of care including all patient settings and in the community.
• Document in accordance with departmental reporting standards. Collect and maintains up to date and accurate program data and documentation according to program standards. Deliver reports that demonstrate outcomes and performance improvement activities; adheres to established productivity benchmarks.
• Implement outreach efforts to establish and maintain positive working relationships with key community agencies, serves as community liaison and educator in underserved communities.
• Demonstrate the ability to function in a professional setting through active participation in a professional practice model. This includes participating in shared governance, adherence to standards of care, participation in peer review and professional development promoting leadership and clinical excellence, effective team skills, autonomous practice and acknowledgment of accountability for actions and critical thinking.
• Communicate effectively to promote sharing of information throughout the continuum of care and as an effective member of the healthcare team.
• Responsible for ongoing evaluation and quality improvement of the Navigator Program and will track all activity as defined by the departmental and program standards.
• Work closely with community based service providers to identify and address community needs for services and education regarding prevention and/or early detection, medications and first aid available.
• Provide age/developmentally appropriate patient care in accordance with Age-Specific guidelines for the specific age groups served.

Skills/Qualifications

• Requires problem solving, decision making and critical thinking
• Ability to work in a self-directed environment and with leading teams
• Demonstrates ability to work in fast-paced environment with multiple interruptions
• Expertise in MS Office
• Ability to prepare program reports frequently and efficiently
• Bilingual preference with fluency in Spanish desirable.

Our Commitment to You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

RN Patient Navigator