RN Nurse Navigator

MultiCare Health System; United States; On-site; USD 121,000 - 198,000; Full time

Job summary

MultiCare Health System is seeking a Nurse Navigator RN to provide comprehensive services across the care continuum. This hybrid role blends nursing, case management, and patient liaison duties to support clinical, quality and cost-effective outcomes for our patient population.

The Nurse Navigator will lead care coordination, engage in evidence-based practice, and collaborate with the care team to improve patient experience, safety, and costs.

Qualifications

• Bachelor's degree in Nursing; RN with 15+ years may be considered in lieu of degree.
• Advanced degree in Nursing (MSN, PhD, DNP, ARNP) preferred.
• Current RN license in Washington State or Multistate License endorsement (MLS).
• Certifications such as Oncology Certified Nurse (OCN), Certified Case Manager (CCMC), Accredited Case Manager (ACMA), Care Coordination and Transition Management (AAACN), Ambulatory Care Nursing (AAACN), or equivalent.
• Three to five (3-5) years of recent clinical experience in area of specialty.
• Current BLS certification.

Responsibilities

• Organize patient care by prioritizing, delegating, delivering, and evaluating on an ongoing basis.
• Engage critical thinking in decisions regarding patient care with knowledge of policies, resources, and data.
• Utilize nursing education to deliver care using the nursing process per policies and protocols.
• Collaborate with the nursing team to improve quality of care, patient experience, and cost reduction.
• Foster a learning environment for patients/families, nursing staff, and other team members.
• Advocate for ethical and holistic care respecting diverse backgrounds.
• Track key quality metrics using national benchmarks where applicable.
• Lead care team initiatives to improve processes and outcomes aligned with the quadruple aim.
• Address non-clinical barriers by connecting patients with community services.

Skills

Critical thinking

Collaboration

Communication

Leadership

Patient advocacy

Education

Bachelor's degree in Nursing

MSN/PhD/DNP/ARNP preferred

WA RN license or MLS

Job description

Join a team that shares your calling At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home. FTE: 1.0, Shift: Day, Schedule: variable

Position Summary

The Nurse Navigator RN is a multi-faceted opportunity providing comprehensive services to patients throughout our health care continuum. Working within hybrid roles of registered nurse, case manager and patient liaison, this dynamic role offers you the room to self-direct and prioritize. As Nurse Navigator RN at MultiCare, you will utilize your advanced knowledge and specialized skill sets to oversee the clinical, quality and cost-effective outcomes of our patient population.

Responsibilities

• You will organize patient care by prioritizing, delegating, delivering, and evaluating on an ongoing basis
• You will engage your critical thinking skills in making decisions regarding patient care, including knowledge and integration of relevant standards, resources, and data
• You will utilize the knowledge base of nursing education and experience to deliver nursing care using the nursing process according to policies, procedures, and protocols
• Collaborate with the nursing team to facilitate overall improvement in quality of care, patient experience, and cost reduction
• Foster a learning environment for patients/families, nursing staff, and other members of the healthcare team
• Advocate for ethical and holistic care promoting the autonomy, dignity, and health of patients from diverse ethnic and social background
• Track key quality metrics using nationally recognized benchmarks where applicable
• Lead care team initiatives to improve processes, and outcomes aligned with the quadruple aim: patient experience, population health, reduce costs, and clinician wellbeing
• Address non-clinical barriers by connecting patients with community services

Requirements

• Bachelor's degree in Nursing, or RN with 15+ years of experience may be considered in lieu of education requirement (Employees hired before 11/30/2025 will be exempt from this requirement)
• Advanced degree in Nursing (MSN, PhD, DNP, ARNP) preferred
• Current Registered Nurse license in Washington State or Multistate License endorsement (MLS)
• Certification specific to area of hiring, highly desirable. Oncology Certified Nurse (OCN), Certified Case Manager (CCMC), Accredited Case Manager (ACMA), Care Coordination and Transition Management (AAACN), Ambulatory Care Nursing (AAACN), or similar.
• Three to five (3-5) years of recent clinical experience in area of specialty required
• Current BLS certification

Why MultiCare?

• Rooted in the local community Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.
• Growth and education Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.
• Well-being and support Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.
• Living our values Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.
• Belonging for all Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.
• Pacific Northwest lifestyle Work and live where natural beauty, adventure and strong community connections are part of everyday life.
• Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $121,118.40 - $197,579.20 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align. Associated benefit information can be viewed here.
• MultiCare is a not-for-profit health care organization with more than 28,000 team members, including employees, providers and volunteers. MultiCare has been caring for our community for well over a century, since the founding of Tacoma’s first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho.
• MultiCare’s comprehensive system of health includes numerous primary care, urgent care and specialty services — including Mary Bridge Children’s Hospital & Health Network; MultiCare Indigo Urgent Care; Pulse Heart Institute; MultiCare Medical Associates, affiliated physicians; MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region; and MultiCare Connected Care, our Accountable Care Organization.
• Thirteen hospitals complete the organization: Allenmore Hospital, Auburn Medical Center, Capital Medical Center, Covington Medical Center, Deaconess Hospital, Good Samaritan Hospital, Mary Bridge Children’s Hospital — the Puget Sound region’s only children’s hospital and state-designated Level II Pediatric Trauma Center for Western Washington — Overlake Medical Center, Navos Behavioral Health Hospital, Valley Hospital, Yakima Valley Hospital, Tacoma General Hospital — which is home to the South Puget Sound region’s only Level IV Neonatal Intensive Care Unit — and Wellfound Behavioral Health Hospital.
• Our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy, serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.
• MultiCare is also proud of our commitment to workforce diversity and culturally competent care. This commitment is led by our CEO and supported through employee education and community outreach.

MultiCare provides equal employment opportunity to all employees and job applicants. We do not tolerate discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you are an external job applicant who requires reasonable accommodation in the job application process, please contact the Employee Resource Center (ERC) at 253-403-6947 and we will assist you with submitting a ticket to initiate your request for accommodation.

If you are a current employee, you can submit an ERC ticket or call the ERC for assistance.