RN Navigator Coordinator - PMOB Treatment Center - Full Time 8 Hour Days (Exempt) (Non-Union)

University of Southern California; Pasadena (CA); On-site; USD 125,000 - 209,000; Full time

Job summary

The Nurse Navigator at USC Care Medical Group in Pasadena assists physicians and coordinates appointments, education, and communication across the care continuum. You will support patients and families, facilitate diagnostic and treatment procedures, and help schedule services within a multidisciplinary team.

Requires a BSN, CA RN license, and strong communication; oncology experience and related certification are preferred. Two years of clinical/navigation experience is encouraged for this role.

Qualifications

• Bachelor's degree in Nursing and RN license (CA) required.
• Excellent communication skills in English are essential.
• Knowledge of medical procedures and care coordination is required.
• Two years' clinical experience preferred; Nurse Navigator/Oncology experience preferred.

Responsibilities

• Initiates and coordinates patient/family teaching on diagnosis, treatment, meds and trials.
• Reviews medications and documents medication history.
• Evaluates patients in clinic and provides nursing care as needed.
• Communicates with treating physicians, patients and insurers.
• Oversees patient flow and scheduling across the continuum of care.
• Coordinates consults with social, nutritional, case management, transportation and radiology.
• Prepares records for MD evaluation and clinics; gathers reports and imaging.
• Provides triage for patient care concerns and serves as a liaison.
• Monitors lab results and follows up as appropriate.

Skills

Communication skills

RN license (CA)

Oncology knowledge

Whole blood collection

Education

Bachelor's degree in Nursing

Master's degree in Nursing

Tools

Microsoft Word

Microsoft Excel

PowerPoint

EMR systems

Job description

The Coordinator/Navigator position is a Registered Nurse with recognized leadership abilities and sound clinical skills who will actively assist the physician in the day to day activities and care of the patient. This position helps to facilitate appointments with specialist and support services, provides patient and site-specific education and maintains appropriate communication with the medical, clinical and support staff as well as the patient and family. The position works with surgeons, oncologists, hospital departments, and out-patient services to facilitate scheduling of diagnostic and treatment procedures, physician appointments, as well as supportive care. This position will maintain, develop, and coordinate multidisciplinary prospective treatment conferences, whether as a complement to a clinic or a standalone collaborative forum. Demonstrates proficiency in delivering care to patients and participates in related continuing education. Executes leadership in the following areas: Direct/Indirect Patient Care, Support of Systems, Research, Education, and Professional Leadership. He/she works collaboratively with the nursing staff, medical staff, educators, managers, and all members of the health care team to accomplish the responsibilities outlined below.Departmental Specific SummaryThe Nurse Navigator position is a Registered Nurse with recognized leadership abilities and sound clinical skills who serves as a patient advocate in the provision of personalized care coordination across the healthcare continuum. This position helps to facilitate appointments with specialist and support services, provides patient and site-specific education and maintains appropriate communication with the medical, clinical and support staff as well as the patient and family. The position works with physicians, advanced practice providers, ambulatory staff, hospital departments, and out-patient services to facilitate scheduling of diagnostic and treatment procedures, physician appointments, as well as supportive care. This position will maintain, develop, and coordinate multidisciplinary prospective treatment conferences, whether as a complement to a clinic or a standalone collaborative forum. Demonstrates proficiency in delivering care to patients and participates in related continuing education. He/She executes leadership in the following areas: Direct/Indirect Patient Care, Support of Systems, Research, Education, and Professional Leadership. He/she works collaboratively with the nursing staff, medical staff, educators, managers, and all members of the health care team to accomplish the responsibilities outlined below. Must have strong communication skills.Essential DutiesInitiates and coordinates patient/family teaching regarding patient care and follow - up including diagnosis, treatment plan, medications and medication side effects, procedures, and clinical trials when applicable.Reviews all medications and documents medication history when applicable.Evaluates patients in the clinic as applicable.Provides nursing care as needed.Communicates with the treating/attending/referring physician, patient, & insurer.Oversee patient flow through the continuum of care including test scheduling, surgical scheduling, assisting through the admitting process.Coordinates consults with physicians and appropriate services such as social service, nutritional services, case management, transportation , radiology etc.Prepares patient for visit and evaluation, gathers all needed reports, films and consults prior to clinic visit so records are available for MD consultation.Provides triage for patient care concerns and serves as a resource to team members. Triages phone calls from patients and caregivers.Responsible for patient contact and communication liaison between patient and health care team.Views, follows and evaluates laboratory results.Perform other duties as assigned.Required Qualifications:Req Bachelor's degree NursingReq 2 years Two years clinical experience required.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Req Proficient with computers, Microsoft Office Suite (Word, Excel, Power Point).Preferred Qualifications:Pref Master's degree In nursing field. (completed or in process)Pref 2 years Two years’ experience as Nurse Navigator or Oncology preferred.Pref Chemotherapy Certification Certification as Oncology Nurse preferred if oncologic focus.Required Licenses/Certifications:Req Registered Nurse - RN (CA DCA)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)USC Care Medical Group serves as the sole physician entity reporting to the USC Health System, uniting faculty clinical practice under Keck Medicine of USC. This entity oversees clinical governance, physician and ambulatory services, and core enterprise functions including billing, contracting, and financial operations. The organization encompasses 17 clinical departments, with approximately 1,500 physicians and 2,000 staff delivering care across more than 80 locations from Kern County to Orange County and into Las Vegas. USC Care Medical Group is the engine for patient-centered growth—advancing quality, safety, access, and financial strength through integrated, system-level thinking that transcends silos and traditional models. By building bridges across the enterprise, embracing innovation, and leveraging technology, we deliver seamless, 5-Star access and service while expanding clinical reach and diversified models of care. Our work fuels a sustainable cycle of good health—organizationally, financially, and within the communities we serve—driving continued growth from within and beyond the system’s boundaries.The annual base salary range for this position is $126,547.00 - $208,803.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at [phone], or by email at [e-mail]. Inquiries will be treated as confidential to the extent permitted by law.Notice of Non-discriminationEmployment EquityRead USC’s Clery Act Annual Security ReportUSC is a smoke-free environmentDigital AccessibilityIf you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:https://wd5.myworkday.com/usc/d/inst/1$9925/9925$154139.htmld