RN Navigator Coordinator - PMOB Treatment Center - Full Time 8 Hour Days (Exempt) (Non-Union)

University of Southern California; Pasadena (CA); On-site; USD 127,000 - 209,000; Full time

Job summary

University of Southern California's USC Care Medical Group seeks a Nurse Navigator/RN with leadership and clinical skills to support physicians, coordinate appointments, educate patients, and communicate with the care team across the continuum.

The role emphasizes care coordination, multidisciplinary collaboration, and education, with strong communication across clinical staff, patients, and families, ensuring timely access to services in a high-demand setting.

Qualifications

• Bachelor's degree in Nursing required.
• Minimum 2 years clinical nursing experience.
• Excellent communication skills in English (speaking, reading, writing).
• Knowledge of medical procedures and clinical policies, including blood collection.
• Proficient with computers and MS Office Suite.

Responsibilities

• Initiates and coordinates patient/family teaching regarding care and follow-up.
• Reviews medications and documents history.
• Evaluates patients in the clinic.
• Provides nursing care as needed.
• Communicates with physician, patient, and insurer.
• Oversees patient flow through scheduling and admissions.
• Coordinates consults with services (social, nutrition, case management, transport, radiology).
• Prepares patient for visit, gathers reports and records for MD consult.
• Provides triage for patient concerns and acts as a liaison.
• Monitors laboratory results and follows up as needed.

Skills

Communication skills

English proficiency

Nursing clinical skills

Patient education

Team collaboration

Education

Bachelor's degree in Nursing

Master's degree in nursing (preferred)

Tools

Microsoft Office

EMR systems

Job description

The Coordinator/Navigator position is a Registered Nurse with recognized leadership abilities and sound clinical skills who will actively assist the physician in the day to day activities and care of the patient. This position helps to facilitate appointments with specialist and support services, provides patient and site-specific education and maintains appropriate communication with the medical, clinical and support staff as well as the patient and family. The position works with surgeons, oncologists, hospital departments, and out-patient services to facilitate scheduling of diagnostic and treatment procedures, physician appointments, as well as supportive care. This position will maintain, develop, and coordinate multidisciplinary prospective treatment conferences, whether as a complement to a clinic or a standalone collaborative forum. Demonstrates proficiency in delivering care to patients and participates in related continuing education. Executes leadership in the following areas: Direct/Indirect Patient Care, Support of Systems, Research, Education, and Professional Leadership. He/she works collaboratively with the nursing staff, medical staff, educators, managers, and all members of the health care team to accomplish the responsibilities outlined below.

Departmental Specific Summary

The Nurse Navigator position is a Registered Nurse with recognized leadership abilities and sound clinical skills who serves as a patient advocate in the provision of personalized care coordination across the healthcare continuum. This position helps to facilitate appointments with specialist and support services, provides patient and site-specific education and maintains appropriate communication with the medical, clinical and support staff as well as the patient and family. The position works with physicians, advanced practice providers, ambulatory staff, hospital departments, and out-patient services to facilitate scheduling of diagnostic and treatment procedures, physician appointments, as well as supportive care. This position will maintain, develop, and coordinate multidisciplinary prospective treatment conferences, whether as a complement to a clinic or a standalone collaborative forum. Demonstrates proficiency in delivering care to patients and participates in related continuing education. He/She executes leadership in the following areas: Direct/Indirect Patient Care, Support of Systems, Research, Education, and Professional Leadership. He/she works collaboratively with the nursing staff, medical staff, educators, managers, and all members of the health care team to accomplish the responsibilities outlined below. Must have strong communication skills.

Essential Duties

• Initiates and coordinates patient/family teaching regarding patient care and follow - up including diagnosis, treatment plan, medications and medication side effects, procedures, and clinical trials when applicable.
• Reviews all medications and documents medication history when applicable.
• Evaluates patients in the clinic as applicable.
• Provides nursing care as needed.
• Communicates with the treating/attending/referring physician, patient, & insurer.
• Oversee patient flow through the continuum of care including test scheduling, surgical scheduling, assisting through the admitting process.
• Coordinates consults with physicians and appropriate services such as social service, nutritional services, case management, transportation , radiology etc.
• Prepares patient for visit and evaluation, gathers all needed reports, films and consults prior to clinic visit so records are available for MD consultation.
• Provides triage for patient care concerns and serves as a resource to team members. Triages phone calls from patients and caregivers.
• Responsible for patient contact and communication liaison between patient and health care team.
• Views, follows and evaluates laboratory results.
• Perform other duties as assigned.

Required Qualifications:

• Req Bachelor's degree Nursing
• Req 2 years Two years clinical experience required.
• Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.
• Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.
• Req Proficient with computers, Microsoft Office Suite (Word, Excel, Power Point).

Preferred Qualifications:

• Pref Master's degree In nursing field. (completed or in process)
• Pref 2 years Two years' experience as Nurse Navigator or Oncology preferred.
• Pref Chemotherapy Certification Certification as Oncology Nurse preferred if oncologic focus.

Required Licenses/Certifications:

• Req Registered Nurse - RN (CA DCA)
• Req Basic Life Support (BLS) Healthcare Provider from American Heart Association
• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

USC Care Medical Group serves as the sole physician entity reporting to the USC Health System, uniting faculty clinical practice under Keck Medicine of USC. This entity oversees clinical governance, physician and ambulatory services, and core enterprise functions including billing, contracting, and financial operations. The organization encompasses 17 clinical departments, with approximately 1,500 physicians and 2,000 staff delivering care across more than 80 locations from Kern County to Orange County and into Las Vegas. USC Care Medical Group is the engine for patient-centered growth-advancing quality, safety, access, and financial strength through integrated, system-level thinking that transcends silos and traditional models. By building bridges across the enterprise, embracing innovation, and leveraging technology, we deliver seamless, 5-Star access and service while expanding clinical reach and diversified models of care. Our work fuels a sustainable cycle of good health-organizationally, financially, and within the communities we serve-driving continued growth from within and beyond the system's boundaries.

The annual base salary range for this position is $126,547.00 - $208,803.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.