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Mercy is seeking an RN for the Virtual triage program (vAcute) to support patients and coordinate care. The role involves 24/7 ED handoffs, scheduling coordination, and education across care continuums, in alignment with Mercy policies and medical direction.
Qualifications include an active RN license, 2–3 years in Med-Surg/ED/CC, and BLS with potential unit-specific certifications as required. This remote role supports Mercy’s telehealth initiatives and patient-centered care.
Performs as an (RN) Nurse in the Mercy Virtual triage program in accordance with all applicable Federal, State, and Mercy rules, regulations, policies, and procedures, and performs all duties assigned by Medical Director, in the vAcute program, concerning patients and their care. These duties differ according to the assigned areas and range from education to care coordination. vAcute provides care on a 24-hour basis. Specialty may be OBGYN or Pediatrics.
** New initiative offering patient-centered care, a collaborative environment, and measurable impacts on the health of our communities **
This position serves as a 24/7 point of contact for ED handoffs, facilitates scheduling, and supports patients enrolled in Mercy’s Intense Care Coordination program across the care continuum.
Education: Graduated from a school of nursing (Associate's Degree, Diploma, or BSN).
Licensure: Is personally responsible for obtaining, and maintaining, a current RN license within the hiring state and/or compact licensure in which nursing duties are performed and must meet all state board of nursing requirements.
Experience: 2-3 years of recent experience in Med Surg, ED, or Critical Care.
Basic Life Support certification through the American Heart Association or successful completion of course within 30 days of hire.
One or more of the certifications below may be required based on the position/unit hired to, or acquisition of certification within department required timeframe:
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.