RN, Intake Coordinator - FT

Holy Name Medical Center; Hackensack (NJ); On-site; USD 89,000 - 110,000; Full time

Benefits offered by this job

Low-cost medical

Dental & vision

On-site childcare

401(k) match

Tuition reimbursement

Paid time off

On-site parking

Job summary

Holy Name Medical Center in Hackensack, NJ, seeks a Home Care Intake Coordinator to secure referrals for Home Care services and ensure proper reimbursement. You will assess patients, verify insurance, and coordinate discharge plans with the care team.

The role requires an Associate's Degree RN Diploma and at least 2 years in home care, with strong communication and organizational skills. Comprehensive benefits apply to full-time and part-time staff.

Qualifications

• Associate's degree or RN diploma required.
• Minimum 2 years of home care experience.
• Ability to verify insurance and coordinate discharge plans with care teams.

Responsibilities

• Assess referred patients for home care admission and eligibility.
• Coordinate with social workers, discharge planners, nurses, and referral sources.
• Serve as liaison to provide patients/families with other care options and resources.
• Maintain confidentiality and comply with hospital and Home Care policies.

Skills

English proficiency

Verbal communication

Written communication

Independent work

Organizational skills

Documentation skills

Telephone use

Computer use

Education

RN Diploma

Job description

Location: Hackensack, NJ, United States
Date Posted: Aug 4, 2026

A Brief Overview

The Home Care Intake Coordinator is responsible for obtaining the referrals necessary for the initiation of Home Care services and their successful reimbursement.

What you will do

• The ability to comprehend spoken and written English, to communicate with clarity both verbally and in written English, work independently, good organizational skills, good documentation skills, ability to use a telephone and operate a computer.
• Non-combative and consistent behavior, ability to appropriately interact with various patient populations, staff and physicians.
• Evaluates patients referred for home care to determine appropriateness for admission, including but not limited to homebound status, insurance eligibility and skilled need.
• Serves as a liaison to provide patients/families other sources of care/services, including but not limited to private pay services, home care agency, etc.
• Assists in the verification of insurance coverage and provides the information to home care clinical and billing staff.
• Consults with social workers, discharge planners, nurses and other referral sources to establish a coordinated discharge plan.
• Serves as liaison for all referral resources regarding appropriateness of referral, eligibility of services, community resources and home care issues and practices.
• Interprets Home Care policies to patients/families, hospital staff, and referral sources.
• Responds to telephone inquiries regarding information about home care services, makes appropriate calls to obtain referral and/or provides information for alternative community resources.
• Incorporates the clinical history, physiological and psychosocial of patients into the generation of a referral to insure appropriate discipline referral.
• Participates in in-services, continuing education, committees and interdepartmental meetings as assigned.
• Maintains and respects staff and patient confidentiality.
• Demonstrates compliance with the Hospital and Home Care dress code policy.
• Observes hospital and agency policies concerning Fire and Safety regulations, Infection Control Standards, and other rules governing conduct while at work.
• Demonstrates a commitment to work schedule by timely reporting on duty and demonstrating good attendance in compliance with the organization's policies.
• Understands and participates in the Home Care Performance Improvement Plan and process.
• Collects and maintains statistical data on all referred patients and submits as requested to the Director of Home Care.
• Accepts and completes additional responsibilities as directed by management.

Education Qualifications

• Associate's Degree RN Diploma Required

Experience Qualifications

• 2 years experience in a home care setting Required
• discharge planning and home care reimbursements preferred Preferred

Knowledge, Skills, and Abilities

• Ability to enter data into the computer
• telephone communication
• viewing of computer screens
• able to read handwriting

At Holy Name, we believe in rewarding every team member with more than a paycheck-we invest in your future and well-being.

Full-time and part-time employees have access to a comprehensive benefits package designed to support your health, financial security, and quality of life.

• low-cost medical coverage with generous employer contributions
• dental and vision plans
• discounted prescriptions
• access to on-site child care
• 401(k) matching
• tuition reimbursement
• paid time off
• flexible spending accounts
• legal and voluntary coverage options
• life insurance
• free on-site parking

If you are hired at Holy Name, your final base compensation will be determined based on factors such as employment status (Full/Part-Time or Per Diem) skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider any internal equity of our current team members as a part of any final offer. Pay Range: $89,440.00 - $110,240.00

Holy Name is a mission-driven facility whose quality standards and philosophy are rooted in the principles of its founders, the Sisters of St. Joseph of Peace. Those principles are exercised daily by the Medical Center's dedicated and talented staff members.

Holy Name is an Equal Opportunity Employer.