RN Home Care Nursing Supervisor

HiHealthcare; Honolulu (HI); Hybrid; USD 100,000 - 140,000; Full time

Benefits offered by this job

Lunch program

Gym reimbursements

Parking or bus pass subsidy

Cell phone reimbursement

Continuing education support

13 paid holidays

PTO accrual

Snacks and drinks

Job summary

HiHealthCare is seeking a Nursing Supervisor to support the Clinical Team and oversee field and office operations across the Hawaiian Islands. This role ensures adherence to agency policies, regulatory requirements, and high-quality patient care through supervision of field staff and effective care coordination.

The successful candidate will have an Hawaii RN license, 1 year of home health or acute care experience, and BLS/First Aid certification.

Qualifications

• Must hold State of Hawaii Registered Nurse License
• Minimum 1 year experience in Home Health Care or Acute Care
• Current Basic Life Support and First Aid Certification
• Home Health Care Management experience preferred
• Valid Driver’s License and reliable transportation

Responsibilities

• Conduct supervisory visits to assess care and services provided by agency staff and address patient and family needs.
• Establish and update Plans of Care per OASIS guidelines.
• Assist with assessment, planning, implementation, and evaluation of patient and family care.
• Open new cases and perform initial assessments and reassessments with complete clinical documentation.
• Ensure regulatory and contractual compliance and communicate with other healthcare providers.
• Provide care coordination and direction to case managers and clinical teams.
• Maintain positive relationships with patients, families, staff, insurers, physicians, and community partners.
• Assist with QA chart and file audits and participate in ongoing education and policy development.

Job description

HiHealthCare is a locally owned, serving hospitals, homecare, correctional and medical facilities across the Hawaiian Islands. HiHealthCare is a division of The Hawaii Group, Hawaii’s leading business process outsourcing firm. HiHealthCare operates the following 3 divisions: Hawaii Home Care dba HiHomeCare (home care), Cradles n’ Crayons (pediatric home care), and Hawaii Nursing dba HiNursing (staffing).

At HiHealthCare, we specialize in connecting healthcare professionals, nurses and caregivers with the medical facilities and home care positions in need of their expertise. We serve our clients with the same compassion we would share with our own families, but with the professionalism of medical practitioners. We strongly believe in working personally and directly with our patients and staff, connecting through core principles of integrity, transparency, and dedication.

We are committed to the consistent delivery of quality, dependable service and professionalism. Our goal is to provide the best health care services with a smile and dignity.

Position Summary

We are seeking a Nursing Supervisor to join our office team. This position supports essential functions that follow and maintain agency standards in accordance with Agency Policies and Procedures, as well as state and federal regulations.

The Nursing Supervisor reports directly to the Primary and Senior Nursing Supervisor and supports, while indirectly reporting to, all HiHealthCare leadership.

This role supervises and conducts field staff visits in the community to ensure clinical execution of agency policies and procedures. The primary function of this position is to support the Clinical Team by providing oversight and collective feedback on clinical processes. The Nursing Supervisor serves as a liaison between office-based healthcare staff and field staff to ensure continuity of care and adherence to agency standards.

Responsibilities

• Conduct supervisory visits to assess care and services provided by Agency staff, address patient and family needs and concerns, and ensure Agency equipment is functioning properly.
• Establish and update Plans of Care in accordance with OASIS-mandated guidelines.
• Assist with assessment, planning, implementation, and evaluation of patient and family/caregiver care.
• Assist in opening new cases, conducting initial assessments and reassessments of clients/patients and caregivers, and ensuring all clinical documentation is complete.
• Ensure care delivery complies with regulatory and contractual requirements and communicate with other healthcare providers regarding patient progress.
• Provide care coordination for clients receiving nursing services, including direction to case managers and clinical teams related to patient care delivery.
• Maintain positive working relationships with:
  • Patients and patient families
  • Field staff
  • Administrative and home office staff
  • Insurance providers and case managers
  • Physicians
  • Community partners
• Provide collective feedback and assist in the development and implementation of clinical and administrative policies and procedures.
• Assist the Clinical Team with the development, implementation, and evaluation of new clinical programs.
• Assist in the investigation and evaluation of incident reports, employee injury reports, and client or staff complaints, reporting all required information to the Clinical Team.
• Assist with Agency quality assurance (QA) chart and file audits through regular assessments, patient visits, and chart reviews.
• Cover home care shifts as needed.
• Be available for on-call coverage after hours, weekends, and holidays as scheduled to support staff and provide patient services.
• Assist the Clinical Team with staff training, orientations, evaluations, compliance, and counseling.
• Assist with new hire interviews.
• Assist with developing, implementing, and evaluating orientation and educational programs.
• Participate in weekly team meetings and other mandatory in-services (in person or virtual).
• Perform other duties as assigned.

Requirements

• Minimum 1 year experience in Home Health Care or Acute Care
• Current State of Hawaii Registered Nurse License
• Current Basic Life Support and First Aid Certification
• Home Health Care Management experience preferred
• Valid Driver’s License
• Reliable mode of transportation
• Pass drug screen and criminal background check

Business Acumen: Understands business implications of decisions; Displays orientation to profitability; Aligns work with strategic goals

Diversity: Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment

Ethics: Treats people with respect and dignity; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values

Judgment: Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision‑making process; Makes timely decisions

Motivation: Demonstrates persistence and overcomes obstacles; Takes calculated risks to accomplish goals; Drive and energy to thrive in the healthcare industry

Dependability: Keeps commitments; Commits to long hours of work when necessary to reach goals; Exceptional team player

Initiative: Takes independent actions; Must champion the candidate experience; Innovative thinker

This is a full-time position (with supervisor approval) and includes the following benefits:

• Lunch program (HiGroup Daily Grinds Program)
• Gym and fitness reimbursements
• Parking (if applicable) or bus pass subsidy
• Cell phone reimbursement
• Support for continuing education
• 13 paid holidays (including birthday off)
• Paid Time Off (PTO) accrual
• Employee snacks and drinks

Flexible work from home options available.

We are an equal opportunity employer and all qualified applicants will receiveconsideration for employment without regard to race, color, religion, sex,national origin, disability status, protected veteran status, or any othercharacteristic protected by law.

We are an equal opportunity employer and all qualified applicants will receiveconsideration for employment without regard to race, color, religion, sex,national origin, disability status, protected veteran status, or any othercharacteristic protected by law.