RN - Complex Discharge Planner - Cross Campus - CMC & WCMC - AS Utilization Management - Full Time - 8 Hour - Days

John Muir Health; Concord (CA); On-site; USD 132,000 - 179,000; Full time

Job summary

John Muir Health seeks a Complex Discharge Planner to drive patient-flow management from Concord Medical Center and Walnut Creek Medical Center to post-acute settings, with a focus on reducing length of stay and ensuring safe, timely transitions.

The role requires a BSN, California RN license, and BLS; CCM/ACM or similar certification is preferred. Proficiency with Epic and collaboration with physicians, patients, families, and post-acute providers are essential.

Qualifications

• BSN required.
• RN licensure in California required.
• BLS certification required.
• CCM/ACM or similar certification preferred.

Responsibilities

• Manage patient flow from Concord Medical Center and Walnut Creek Medical Center to post-acute care settings.
• Reduce hospital length of stay by ensuring timely transitions and access to post-acute beds.
• Coordinate with physicians, interdisciplinary teams, patients, families, and care facilities to support safe discharge.

Education

Bachelor of Science in Nursing (BSN)

Job description

Job Description:

The Complex Discharge Planner plays a vital role in managing patient flow from Concord Medical Center (CMC) and Walnut Creek Medical Center (WCMC) to post-acute care settings, including Skilled Nursing Facilities (SNFs), Residential Care Facilities for the Elderly (RCFEs), board-and-care homes, and other lower levels of care. This position supports system-wide efforts to reduce hospital length of stay by ensuring timely transitions, leasing post-acute beds when needed, and helping patients access benefits and resources that support safe discharge and long-term success. The RN also plays a key role in ensuring that patients receive the right care, at the right time and place. The Complex Discharge Planner has a relentless focus on excess day reduction and care transitions when patients do not require general acute care. This role is utilized for community members who require a higher level of case management than typical post-acute services, helping to manage demand across the care continuum.

Education

• Bachelor of Science in Nursing (BSN) - Required

Experience

• At least 3 years of clinical experience in acute care, with 1 or more years in case management, discharge planning, or post-acute care coordination (Skilled nursing, Residential Care or Payor, etc.)
• Prior experience with leased bed programs, patient throughput management, letters of agreement, or transitional care coordination - Preferred
• Experience working with diverse and underserved patient populations - Preferred

Certifications

• RN Registered Nursing - California Board of Nursing - Required
• BLS Basic Life Support - American Heart Association- Required
• Case Management Certification (CCM, ACM, or similar) - Preferred

Knowledge, Skills, and Abilities

• In-depth understanding of post-acute care services, hospital discharge processes, Medi-Cal and other benefit programs.
• Excellent communication, critical thinking, financial analysis, time management and continuous improvement skills. Ability to build strong relationships with physicians, interdisciplinary teams, patients, families, and community partners.
• Proficiency in EpicElectronic Health Record required.

This position is assigned to support operations across the Concord Medical Center (CMC) and Walnut Creek Medical Center (WCMC).

Work Shift:

08.0 - 08:30 - 17:00 No Waive (United States of America)

Pay Range:

$96.12 - $129.76Hourly

Pay will be adjusted to the local market if hired outside of the Bay Area

Note: Positions at JMH which are exempt (not eligible for overtime) under the level of Manager are listed as hourly for compensation purposes on this posting. The work shift will contain the word ‘exempt’ on it.

Scheduled Weekly Hours:

40