Responsible for managing patient outcomes during acute hospitalization, ensuring proactive assessments, ongoing evaluations, and seamless discharge planning. Facilitates safe transitions from hospital to appropriate care settings, utilizing case management components: assessment, coordination, monitoring, implementation, and evaluation.
Key Responsibilities
- Act as a liaison with patients, families, and physicians to determine post-discharge care needs.
- Coordinate inpatient to post-hospital care, ensuring timely and appropriate services.
- Document and evaluate care plans, utilization issues, and patient progress.
- Initiate pre- and post-hospital interventions, referrals, and assessments for discharge needs.
- Collaborate with interdisciplinary teams to meet goals related to length of stay and readmission reduction.
- Assess patients' post-discharge requirements, arrange services like DME, home care, hospice, and transportation.
- Participate in daily rounds, department work groups, and follow-up appointments to ensure continuity of care.
- Obtain prior authorizations, review for utilization, and address denials as needed.
- Perform nursing activities including assessment, care planning, monitoring, and education.
Qualifications & Skills
- Licensed Registered Nurse (RN) with a college diploma in nursing.
- Certifications: BLS (within 30 days), ACM (within 3 years).
- Strong communication, coordination, and interdisciplinary collaboration skills.
- Experience in case management, discharge planning, or related healthcare roles preferred.
- Ability to evaluate care effectiveness and facilitate patient-centered outcomes.