RN-Clinical Supervisor - Critical Care Unit - Various Shifts

Antelope Valley Medical Center; Lancaster (CA); On-site; USD 90,000 - 110,000; Full time

Job summary

Antelope Valley Medical Center is seeking a Patient Resource Coordinator to lead nursing operations and improve patient throughput. You will supervise day-to-day activities, allocate staff, and collaborate with the interdisciplinary team to ensure high-quality, cost-effective care compliant with regulatory standards.

The role emphasizes clinical leadership, staffing optimization, and adherence to hospital policies while supporting strategic goals and patient safety across shifts.

Qualifications

• Graduate of Accredited School of Nursing required.
• Bachelor of Science in Nursing preferred.
• Current California RN license and unit competency within 6 months (NRP, PALS, NIHSS).

Responsibilities

• Provide first-line day-to-day operational supervision of nursing services.
• Facilitate and improve patient movement and bed utilization.
• Communicate with interdisciplinary teams to ensure high-quality, patient-focused care.
• Support department goals and budget through staffing and productivity management.
• Lead shift rounds, staff coordination, and problem solving to ensure safety and efficiency.

Skills

Nursing leadership

Communication

Patient throughput

Staff supervision

Interdisciplinary collaboration

Education

Graduate of Accredited School of Nursing

Bachelor of Science in Nursing preferred

Job description

The Patient Resource Coordinator is a leader in both clinical and operational areas with an emphasis on the clinical environment and patient throughput. The objective of the job position is to support the functions delegated by Chief Nursing Officer, department director and/or manager. Facilitate and improve patient movement both in and out of the department. Identify and address ongoing barriers or concerns and facilitate process improvements to improve patient flow. Provide first-line day-to-day operational supervision of nursing services and allocation of personnel in assigned functional unit/area. Communicate effectively with the interdisciplinary team to ensure healthcare team/staff provide high quality, cost-effective and patient-focused care that complies with all organizational, departmental, local, state and federal regulatory requirements

Duties and Responsibilities:

Mission, Vision, Core Values and Strategic Plan

1. 1. Contributes and demonstrates commitment to the mission and Vision of the Medical Center by modeling behavior, motivating, and engaging staff.
2. 2. Models Core and values performance standards while building confidence in others to achieve them. Leads by example and serves as a professional role model.
3. 3. Establish an environment that promotes teamwork, accountability, integrity, respect, and positive morale
4. 4. Implement department goals and objectives based on Medical Center ’s strategic plan
5. 5. Must meet all the established criteria for Registered Nurse competency levels as identified by clinical area.
6. 1. Supports, understands and operates within the department’s financial goals and objectives including cost and inventory control
7. 2. Assist the nursing director/manager in identifying cost reduction strategies and process improvement.
8. 3. Supports nursing director/manager in developing staff understanding of their roles in supporting the department’s budget
9. 4. Implement and adhere to productivity goals
10. 5. Utilizes active listening and elevate using proper chain of command.
11. 6. Assist the nursing director/manager by managing staffing levels according to unit need and Medical Center policy
12. 7. Supports and assists with unit specific decisions regarding policies and procedures, as directed by the Nursing Director/Manager.
13. 8. Assists in oversight of Shift Huddles and timely staff communication.
14. 9. Serves as a contact when resource allocation questions arise; works with the House Supervisor and Staffer for resolution.

Facilitate day-to-day operations and delivery of patient care services including clinical practice and quality standards, staffing, patient throughput, and labor relations.

1. 1. Supports nursing director/manager in providing highest standard of patient care in compliance with the Nursing Practice Act, TJC, federal, state and local regulatory requirements, established departmental policies/procedures and standards, as well as with utilization and clinical/performance standards and measures.
2. 2. Collaborates with throughput team in managing patient flow.
3. 3. Conducts timely department rounds to ensure patient safety, customer service, and quality standards are met.
4. 4. Facilitates patient flow, including timely discharge and/or transfer of patients and ensuring appropriate utilization of beds.
5. 5. Collaborates with House Supervisor, Bed Control, and Case Management to facilitate admissions and transfers.
6. 6. Facilitates and coordinates appropriate shift staffing in collaboration with Nursing Office to ensure the care of all patients on the unit based on patient acuity, state mandated ratios, and learning needs and the skill level of the nursing staff.
7. 7. Assists nursing director/manager, with coordinating/ facilitating staff breaks and relieves staff for breaks as necessary.
8. 8. Maintains unit environment to ensure appropriate supplies are available and area is quiet, free from hazards, clean, and meets compliance standards.
9. 9. Provides assistance and/or direction to other units when required, due to patient care needs.
10. 10. Moves and accepts key changes quickly.
11. 11. Assists and/or assumes patient care as necessary.
12. 12. Projects appropriate staffing requirements and makes appropriate assignments.
13. 13. Support AVMC patient care initiatives, (ie. Quiet Time, Early Mobility, and in person Bedside Report)

Develops and Fosters a high performing team.

1. 1. Contributes to the ongoing assessment of the competency of staff within the department and identifies opportunity for improvement and works with the Education Department.
2. 2. Promotes department growth by assisting with staff mentoring, training, guidance, preceptorship, and real-time correction or education.
3. 3. Supports and comply with the Medical Center policies and procedures. Able to direct others according to established policy.
4. 4. Assist nursing director/manager during selection and interview process of qualified applicant(s) as requested.
5. 5. Participates in required meetings to discuss unit goals and quality matrix indicators pertinent to the department.
6. 6. Conducts routine evaluation of patient care delivery through written documentation, observation, data reports, and comparison to established standards.
7. 7. Provides staff with objective feedback that supports understanding and progression of Medical Center's expectations and goals.

Communicates effectively with staff, patients, visitors, and physicians.

1. 1. Utilizes active listening, encourages open communication, and act as a liaison between patients, visitors, and all members of the healthcare team. Supports rounding expectations to improve patient experience
2. 2. Assist with resolving patient/family/member concerns regarding patient care and service quality at lowest possible level.
3. 3. Promotes environment that stimulates employee satisfaction, nursing autonomy, empowerment, shared governance, and retention
4. 4. Assists nursing director/manager with investigating and resolving problems.
5. 5. Promotes and maintain effective inter/intra departmental communications.
6. 6. Communicates with Nursing Administration: House Supervisors, Bed Control and Nursing Office Secretaries.
7. 7. Rounds on unit at least twice per shift assessing patient safety standards, quality metrics, and ensuring patient/guest relations expectations are met.
8. 8. Communicate effectively with patients, visitors, and physicians.
9. 9. Supports and fosters positive physician relations and open communication.
10. 10. Acts as liaison between patients, staff and interdepartmentally at all levels.
11. 11. Responsible for problem solving and crises intervention, relative to physicians, patients, family, and staff.

Education and Experience:

Education

• · Graduate of Accredited School of Nursing School required
• · Bachelor Science Nursing, preferred

Experience

• · Minimum of 3 years of acute hospital experience required
• · Progressive leadership experience which may include charge/relief charge nurse strongly preferred

Required Licensure and/or Certifications:

• · Current California Registered Nurse license
• · Unit specific competency within 6 months of hire (NRP, PALS, NIHSS)

NOTE: FULL JOB DESCRIPTION IS LISTED VIA THE LINK PROVIDED.