RN Clinical Program Liaison – Hospice & Palliative Care

MJHS; City of Mount Vernon (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

MJHS seeks a program implementation professional to lead projects that promote goal setting, advance care planning and hospice eligibility for patients with advanced illness.

You will work with the MJHS Institute and Hospice teams to identify eligible patients, facilitate discussions with patients and families, and ensure smooth hospice enrollment and telehealth device workflow. The role emphasizes collaboration with senior leadership, protocol adherence, and education of clinicians and families.

Qualifications

• Responsibilities: programmatic implementation of projects to promote goal setting, advance care planning and hospice eligibility review and enrollment.

Responsibilities

• Responsible for programmatic implementation of projects intended to promote goal setting, advance care planning and hospice eligibility review and enrollment in populations with advanced illness.
• Effectively collaborates with senior management to ensure that project implementation proceeds in alignment with goals and objectives.
• Implements protocols to identify patients appropriate for project.
• Communicates with physicians and other members of treatment team and collaborates with them in the implementation of the project.
• When patient is identified, determines eligibility for the project.
• Communicates with patients and families, and facilitates or engages in goal setting discussions, including advance care planning.
• Performs hospice eligibility review, including discussions as appropriate with the patient's physician and the hospice physician.
• When appropriate, engages in discussions with patients and families about hospice eligibility and enrollment.
• Assists with obtaining the Election of Benefits and in the completion of hospice admissions.
• Ensures timely and accurate implementation of procedures for distribution, tracking, return, turnover, and quality control of telehealth devices.
• Creates and implements patient/family educational materials to support the use of telehealth.
• Tracks and supports programmatic efforts to ensure that patients and families are appropriately identified and evaluated for telehealth, and that device triaging is appropriately performed.
• Assists and problem-solves so that timely and accurate implementation of specific telehealthenabled interventions occur, as determined by clinical need and directed by senior management.
• Maintains effective communication within Hospice & Palliative Care & Referral Sources.
• Offers clear direction regarding how to be reached, and when contacted, gives a positive response to requests for information and patient assessments.
• Makes every attempt to respond same day to requests for patient assessment and family meetings.
• Responds to referral sources phone, beeper and e-mail communication in a timely manner.
• Attends and participates in the regular Staff Meetings
• Communicates consistently with MJHS Hospice Access Center Staff regarding new referrals, volume, issues and assistance needed.

Job description

MJHS seeks a program implementation professional to lead projects that promote goal setting, advance care planning and hospice eligibility for patients with advanced illness.

You will work with the MJHS Institute and Hospice teams to identify eligible patients, facilitate discussions with patients and families, and ensure smooth hospice enrollment and telehealth device workflow. The role emphasizes collaboration with senior leadership, protocol adherence, and education of clinicians and families.