RN- Clinical Lead- Endocrinology/Rheumatology

Blanchard Valley Health System; Findlay (OH); On-site; USD 70,000 - 95,000; Full time

Job summary

Blanchard Valley Health System seeks a Clinical Lead to oversee nursing and office staff at the Findlay location, blending clinical leadership with daily supervision to ensure quality patient care and efficient office operations.

The position requires RN licensure, strong interpersonal skills, and experience with office procedures and EMR systems. You may be assigned to different BVMP practices as needed to support the network.

Qualifications

• RN licensure in the state or eligible, with current license
• Excellent interpersonal communication and customer-service orientation are essential
• Knowledge of office procedures and equipment; ability to operate basic office machines

Responsibilities

• Manage daily staff assignments to meet patient and provider needs
• Supervise office staff and maintain supplies, instruments, and equipment
• Ensure compliance with governmental/regulatory requirements
• Participate in committees and prepare reports accurately and timely
• Promote service-oriented practices in interactions with patients and staff
• Foster effective communication and address associate concerns professionally
• Adhere to department policies, procedures, and controls; support smooth operations

Skills

Interpersonal communication

Office procedures

Customer service

Education

RN licensure

Tools

EMR experience

Job description

Purpose of the Clinical Lead Position

The purpose of the Clinical Lead position at assigned location is to perform a wide variety of nursing and supervisory functions: leadership role in the office overseeing both clinical and office staff.

Blanchard Valley Medical Practices is a division of Blanchard Valley Health System, which provides a total continuum of care to more than 100,000 households in an eight-county area. The Blanchard Valley Health System mission is to provide “Caring for a lifetime.”

Job Duties / Responsibilities

• Manage daily assignments of the staff assuring that patient and provider needs are met.
• Directs support staff in daily care, maintenance and monitoring of supplies, instruments and equipment utilized within the department
• Provide on-going supervision to office staff and patients/customers.
• Ensures that all requirements of governmental agencies and regulating bodies are met.
• Serves on committees as appointed. Completes all required reports in an accurate and timely manner.
• Promotes service-oriented philosophy in all interactions with the patients, families, association associates/staff, medical professionals, visitors and general public.
• Encourages communication and professional service to all customers, responds to associate problems, complaints, and suggestion in a responsive and professional manner. Reports all incidents to department supervisor/manager for further review.
• Adheres to policies, procedures, rules, and regulations as they pertain to department and/or regulatory agencies, including making sure all controls are done.
• Performs related duties in assisting others as needed with assignments as necessary for the smooth operation of the assigned department(s).
• Presents service excellence indicators and assists with the education of service oriented practices to help reach the hospitals/department goals.
• Works with office coordinator to manage a working relationship between secretarial staff and nursing staff.

Required Qualifications

• Current state licensure as a Registered Nurse (RN)
• Excellent interpersonal communication skills essential
• This position may not be inclusive to the BVMP Practice that you are assigned at the time of hire, which may require you to work at another BVMP Practice, as needed.
• Knowledge of office procedures and equipment
• Experience with throat cultures, hemocues, hemoccults, glucometer, urinalysis, urine pregnancy testing
• Positive service-oriented interpersonal and communication skills required.
• Individual must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his/her assigned unit/department. The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient status. Must be able to interpret the appropriate information needed to identify each patient’s requirements relative to their age-specific needs and to provide the care needed as described in the area’s policies and procedures

Preferred Qualifications

• Familiarity with medical office practices preferred
• Typing and medical terminology experience preferred
• EMR experience helpful

Physical Demands

This position requires a full range of body motion with intermittent walking, lifting, bending, climbing, squatting, kneeling, twisting, sitting, and standing. The associate will be required to walk for up to one hour a day, stand for five hours a day and sit for two hours. The individual must be able to lift twenty pounds and reach work above the shoulders. The individual must have good eye-hand coordination and fine finger dexterity to operate machines. The individual must have excellent verbal communication skills to communicate with patients, providers, and co-workers. The associate must have vision corrected and hearing in the normal range.

This position is classified “at risk” for possible occupational exposure to blood borne pathogens (HBV, HIV, etc.).