RN Clinical Coordinator - Field Based in Salem and Surrounding Counties - NJ

Optum; Salem (NJ); On-site; USD 55,000 - 74,000; Full time

Job summary

UnitedHealth Group seeks a qualified RN Clinical Care Coordinator to manage a patient panel with complex medical and behavioral needs. The role emphasizes in-home and facility-based field visits, coordinating medical, behavioral, and social needs to optimize care and reduce unnecessary utilization.

Expect about 80% of time in the field visiting members and providers, with flexibility to travel across Salem County and surrounding areas in NJ.

Qualifications

• Current, unrestricted RN licensure in New Jersey.
• 2+ years of clinical experience.
• 1+ years of MS Office experience (Word, Excel, Outlook).
• Driver's license and reliable transportation; travel up to 80% within assigned territory.
• Preferred: BSN or higher.
• CCM certification preferred.
• Experience in community case management a plus.

Responsibilities

• Engage members face-to-face and/or telephonically to complete comprehensive needs assessments.
• Develop and implement person-centered care plans addressing medical, behavioral, functional and social needs.
• Collaborate with care team, providers and community resources to execute care plans.
• Provide education and coaching to support member self-management.
• Support proactive discharge planning and Care Transition after ER, inpatient, or SNF events.
• Advocate for members and families to ensure needs are represented and respected.

Skills

MS Office

Driver's license

Education

BSN

Master's degree or higher

CCM certification

Job description

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

The RN Clinical Care Coordinator will be the primary care manager for a panel of members with complex medical/behavioral needs. Care coordination activities will focus on supporting member's medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care.

Expect to spend about 80% of your time in the field visiting our members in their homes or in long-term care facilities. You'll need to be flexible, adaptable and, above all, patient in all types of situations. Do you live or are you willing to travel to any of the following counties? Salem County and surrounding counties in NJ

Primary Responsibilities

• Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic needs
• Develop and implement person centered care plans to address needs including management of chronic health conditions, health promotion and wellness, social determinants of health, medication management and member safety in alignment with evidence-based guidelines
• Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan
• Provide education and coaching to support member self-management of care needs and lifestyle changes to promote health
• Support proactive discharge planning and manage/coordinate Care Transition following ER visit, inpatient or Skilled Nursing Facility (SNF) admission
• Advocate for members and families as needed to ensure the member's needs and choices are fully represented and supported by the health care team

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• Current, unrestricted independent licensure as a Registered Nurse in New Jersey
• 2+ years of clinical experience
• 1+ years of experience with MS Office, including Word, Excel, and Outlook
• Driver's license and access to reliable transportation and the ability to travel up to 80% of your time within assigned territory to meet with members and providers

Preferred Qualifications

• BSN, Master's degree or higher in clinical field
• CCM certification
• 1+ years of community case management experience coordinating care for individuals with complex needs
• Experience working in team-based care
• Background in managed care

Physical Requirements

• Ability to transition from office to field locations multiple times per day
• Ability to navigate multiple locations/terrains to visit employees, members and/or providers
• Ability to transport equipment to and from field locations needed for visits (ex. laptop, stethoscope, etc.)
• Ability to remain stationary for long periods of time to complete computer or tablet work duties

*All employees working remote will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $40 to $54 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.