RN Care Manager PRN

LCMC Health; New Orleans (LA); On-site; USD 70,000 - 100,000; Full time

Job summary

LCMC Health is seeking a Care Manager to serve as the hub of patient case management and the care plan. You will develop individualized plans, coordinate care across teams, and ensure seamless transitions from hospital to home.

Your nursing expertise will guide discharge planning, documentation, and quality initiatives. You will engage with patients, families, and care partners, perform outbound assessments, and educate patients on disease management.

Qualifications

• Current nursing license to practice in Louisiana.
• 2 years of professional nursing or care management experience.
• Experience coordinating care and educating patients preferred.

Responsibilities

• Develop individualized care plans with prioritized goals considering patient and caregiver involvement.
• Make outbound calls to assess patient health status.
• Identify gaps or barriers in treatment plans and coordinate referrals to outside sources.
• Ensure safe discharge planning with medications reconciliation and resources.
• Triage symptom-based calls per approved protocols for a wide range of patients.
• Enroll patients and manage alerts for home monitoring programs.
• Provide approved general health information to callers from approved sources.
• Document all workflows in EPIC for tracking and quality assessment.
• Educate enrolled members on chronic and acute disease processes for self-management.
• Interact with care partners, leadership and physicians to discuss clinical questions and care plans.
• Demonstrate energy and a passion for quality work.

Skills

Care coordination

Patient education

Collaboration

Nursing judgment

Communication

Education

Louisiana RN license

Tools

EPIC EMR

Job description

Your job is more than a job You overthink every care option and scenario because, as a Care Manager, you’re the hub of your patient's case management and care plan. You assure quality through the continuum of care, collaborate with members of the care team, and implement the plan of care and transition strategies. Achieving the best possible patient outcomes, appropriate length of stay, efficient utilization of resources, coordination of patient, family, and staff communication and education is the center of your nursing universe. You give new meaning to a 9 to 5 schedule because caring doesn’t stop just because you’ve punched a clock and neither does your innovative brain. If it were your loved one, you’d expect nothing less, so you give so much more. Gatekeeper, facilitator and decision-maker, and hand-holder, you apply nursing knowledge, logic, and a little “extra” heart into everything you do. We love that about you. Your experiences, knowledge, skills, empathy, compassion, and your “little something extra” all add up to you. And we’re excited to get to know you and find out what you’ll bring to this case management nursing role.

Your Everyday

• Develop individualized care plans, including prioritized goals, that consider the patient’s and caregivers’ goals, preferences and desired level of involvement in the care management plan.
• Make outbound calls to assess patient’s current health status.
• Identify gaps or barriers in treatment plans.
• Coordinate care for members and makes referrals to outside sources.
• Ensure members discharging from hospital or emergency department receive the necessary services and resources, including medication reconciliation.
• Triage symptom-based calls per approved protocols for a wide range of patients.
• Enroll patients and manage alerts for various home monitoring programs.
• Provide approved general health information and guidance to public caller from approved sources by assessing needs of the caller.
• Document all workflows in EPIC system for purposes of tracking and quality assessment.
• Provide patient education to assist with self-management of wellness and disease.
• Educate enrolled members on chronic and acute disease processes.
• Interact with LCMC Health care partners, leadership and/or physicians to discuss clinical questions, concerns, strategies, and care plans to achieve quality and cost management objectives.
• Demonstrate energy, excitement, and a passion for quality work.

The Must-Haves Minimum:

• Current nursing license to practice in Louisiana and as defined by the Louisiana State Board of Nursing.
• 2 years of professional nursing or care management experience.