RN Care Manager

Intermountain Health; Phoenix (AZ); On-site; USD 118,060,000 - 177,710,000; Full time

Job summary

Intermountain Health is seeking an RN Hospital Care Manager I to deliver comprehensive care management across inpatient and outpatient settings. The role centers on screenings, assessments, and collaborative, patient-centered care planning with multidisciplinary teams.

Requirements include an active RN license and a BSN with four years to obtain; case management certification is preferred. Responsibilities cover education, advocacy, and data-driven care improvements for high-quality outcomes.

Qualifications

• Current RN license in state of practice.
• BSN from an accredited institution; BSN required within 4 years.
• Inpatient hospital nursing experience and familiarity with hospital terms.
• Understanding of disease management and care transitions.

Responsibilities

• Assessment: Identify patients using screening criteria and perform evaluations.
• Care Planning: Develop, adjust and coordinate care plans for medical and social needs.
• Patient Support: Guide self-management through motivational interviewing and coaching.
• Education & Advocacy: Educate teams and patients; advocate for patient rights.
• Collaboration: Work with multidisciplinary teams to ensure timely care.
• Process Improvement: Lead initiatives to enhance care transitions and policy adherence.
• Advanced Care Planning: Provide Goals of Care education for informed decisions.
• Data Analysis & Compliance: Track metrics; analyze trends; ensure regulatory compliance.

Skills

Assessment

Care Planning

Motivational Interviewing

Critical Thinking

Time Management

Customer Service

Patient Education

Communication

Prioritization

Education

RN license

BSN degree

Case Management Certification

Tools

MS Word

Excel

Job description

Job Description

The RN Hospital Care Manager I delivers comprehensive care management services to designated patients, leveraging clinical expertise for screenings, assessments, and evaluations. This role involves developing and implementing patient-centered care plans with shared goals and tailored interventions. The Care Manager collaborates seamlessly with patients, families/caregivers, healthcare providers, payers, community-based providers, and other stakeholders to ensure efficient, effective, and patient-focused care management. This position spans various departments, including both Inpatient and Outpatient areas.

Essential Functions

• Assessment: Identifies patients using screening criteria and conduct comprehensive evaluations.
• Care Planning: Develops, adjusts, and coordinates care plans to address medical and social needs.
• Patient Support: Guides self-management using motivational interviewing and coaching.
• Education & Advocacy: Provides education to healthcare teams and patients, advocate for patient rights, and support self-care.
• Collaboration: Works with multidisciplinary teams to ensure timely, high-quality care.
• Process Improvement: Leads initiatives to enhance care transitions and policy adherence.
• Advanced Care Planning: Provides Goals of Care education for informed decision-making.
• Data Analysis & Compliance: Tracks key metrics, analyze trends, and ensure regulatory compliance.

Skills

• Assessment
• Care Planning
• Motivational Interviewing
• Critical Thinking
• Time Management
• Customer Service
• Patient Education
• Communication
• Prioritization

Minimum Qualifications

• Current Registered Nurse (RN) license in state of practice.
• Bachelor of Science in Nursing (BSN) from an accredited institution (degree verification required). RNs hired or promoted into this role must obtain their BSN within four (4) years of their hire or promotion date. If there is an existing education agreement, that agreement will take precedence.
• Demonstrated clinical nursing experience in an inpatient hospital setting, and familiarity with hospital patient-related terminology and processes.
• Demonstrated understanding of disease management including treatment, length of stay, identifying barriers to delivery of care and any variation.

Preferred Qualification

• Bachelor of Science in Nursing (BSN) from an accredited institution.
• Case Management Certification
• Demonstrated experience in case management, utilization review, value-based care, and/or discharge planning.
• Basic computer skills, including proficiency in word processing and spreadsheet software.
• Intermediate knowledge of word processing and Excel software.

Physical Requirements

• Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
• Mental stamina and flexibility- ability to handle high stress situations, make quick decisions, and manage multiple tasks simultaneously.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing, and reading signs, traffic signals, and other vehicles.

Location

Intermountain Health St Vincent Regional Hospital

Work City: Billings

Work State: Montana

Scheduled Weekly Hours: 40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $41.20 - $62.17

Benefits

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Equal Opportunity

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Recruitment Technology

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

Position Status

All positions subject to close without notice.