RN Care Manager

Fairview Hospital / Cleveland Clinic; Billings (MT); On-site; USD 75,000 - 95,000; Full time

Job summary

Fairview Hospital / Cleveland Clinic seeks an RN Hospital Care Manager I to deliver comprehensive care management across inpatient and outpatient settings. You will conduct screenings, assessments, and evaluations, and develop patient-centered plans in collaboration with patients, families, and providers.

You will lead care transitions, support self-management, and educate care teams while tracking metrics and ensuring regulatory compliance in a high-quality care environment.

Qualifications

• Current RN license in the practice state.
• BSN; must obtain BSN within four years if hired without one.
• Clinical nursing experience in inpatient hospital settings with knowledge of hospital processes.
• Understanding of disease management, barriers to care, and length of stay.
• Skills in assessment, care planning, motivational interviewing, critical thinking, communication, time management, and patient education.
• Preferred: case management certification, discharge planning, utilization review, or value-based care; basic computer proficiency.

Responsibilities

• Assess patients through screenings and evaluations.
• Develop, adjust, and coordinate individualized care plans addressing medical and social needs.
• Support patient self-management via motivational interviewing and coaching.
• Educate and advocate for patients and healthcare teams to promote self-care and rights.
• Collaborate with multidisciplinary teams to ensure timely, effective care.
• Lead process improvement initiatives, enhance care transitions, and ensure policy adherence.
• Provide education on goals of care for informed decision-making.
• Track key metrics, analyze trends, and ensure compliance with regulations.

Skills

Assessment

Care planning

Motivational interviewing

Critical thinking

Communication

Time management

Patient education

Case management certification

Discharge planning

Utilization review

Value-based care

Basic computer proficiency

Education

BSN

Commitment to obtain BSN within 4 years if hired without one

Job description

Role Overview

The RN Hospital Care Manager I provides comprehensive care management for designated patients, utilizing clinical expertise to conduct screenings, assessments, and evaluations. They develop and implement patient-centered care plans, collaborating with patients, families, healthcare providers, payers, and community resources to ensure efficient, high-quality care across inpatient and outpatient settings.

Key Responsibilities

• Assess patients through screenings and evaluations.


• Develop, adjust, and coordinate individualized care plans addressing medical and social needs.


• Support patient self-management via motivational interviewing and coaching.


• Educate and advocate for patients and healthcare teams to promote self‑care and rights.


• Collaborate with multidisciplinary teams to ensure timely, effective care.


• Lead process improvement initiatives, enhance care transitions, and ensure policy adherence.


• Provide education on goals of care for informed decision-making.


• Track key metrics, analyze trends, and ensure compliance with regulations.

Qualifications & Skills

• Current RN license in the practice state.


• Bachelor of Science in Nursing (BSN); must obtain BSN within four years if hired without one.


• Clinical nursing experience in inpatient hospital settings, with knowledge of hospital processes.


• Understanding of disease management, treatment, barriers to care, and length of stay.


• Skills in assessment, care planning, motivational interviewing, critical thinking, communication, time management, and patient education.


• Preferred: Case management certification, experience in discharge planning, utilization review, or value-based care; basic computer proficiency.

Physical & Other Requirements

• Ability to see, read, communicate effectively, and manipulate equipment accurately.


• Handle high-stress situations, make quick decisions, and manage multiple tasks.


• For roles involving driving, ability to operate a vehicle safely.