RN Care Manager

Intermountain Health; Billings (MT); On-site; USD 56,481 - 85,411; Full time

Benefits offered by this job

Generous benefits package

Job summary

Intermountain Health seeks an RN Hospital Care Manager I in Billings, MT, to deliver comprehensive care management across inpatient and outpatient settings. You will assess patients, plan and coordinate care, and coach patients toward self-management while collaborating with care teams.

The role emphasizes education, advocacy, and data-driven process improvement to enhance transitions and align with regulatory standards.

Qualifications

• Current RN license in state of practice.
• BSN from an accredited institution; degree verification required; BSN must be obtained within four years of hire/promo.
• Demonstrated clinical nursing experience in an inpatient hospital setting; familiarity with hospital terminology.
• Understanding of disease management including treatment, LOS, barriers to delivery of care, and variation.

Responsibilities

• Assess patients using screening criteria and conduct comprehensive evaluations.
• Develop, adjust, and coordinate care plans addressing medical and social needs.
• Guide self-management using motivational interviewing and coaching.
• Educate healthcare teams and patients; advocate for patient rights and self-care.
• Collaborate with multidisciplinary teams to ensure timely, high-quality care.
• Lead initiatives to improve care transitions and policy adherence.
• Provide Goals of Care education for informed decision-making.
• Track metrics, analyze trends, and ensure regulatory compliance.

Skills

Assessment

Care Planning

Motivational Interviewing

Critical Thinking

Time Management

Customer Service

Patient Education

Communication

Prioritization

Education

BSN

Case Management Certification

Tools

Word processing

Excel

Job description

Overview

The RN Hospital Care Manager I delivers comprehensive care management services to designated patients, leveraging clinical expertise for screenings, assessments, and evaluations. This role involves developing and implementing patient‑centered care plans with shared goals and tailored interventions. The Care Manager collaborates seamlessly with patients, families/caregivers, healthcare providers, payers, community‑based providers, and other stakeholders to ensure efficient, effective, and patient‑focused care management. This position spans various departments, including both Inpatient and Outpatient areas.

Essential Functions

• Assessment: Identifies patients using screening criteria and conducts comprehensive evaluations.
• Care Planning: Develops, adjusts, and coordinates care plans to address medical and social needs.
• Patient Support: Guides self‑management using motivational interviewing and coaching.
• Education & Advocacy: Provides education to healthcare teams and patients, advocates for patient rights, and supports self‑care.
• Collaboration: Works with multidisciplinary teams to ensure timely, high‑quality care.
• Process Improvement: Leads initiatives to enhance care transitions and policy adherence.
• Advanced Care Planning: Provides Goals of Care education for informed decision‑making.
• Data Analysis & Compliance: Tracks key metrics, analyzes trends, and ensures regulatory compliance.

Skills

• Assessment
• Care Planning
• Motivational Interviewing
• Critical Thinking
• Time Management
• Customer Service
• Patient Education
• Communication
• Prioritization

Minimum Qualifications

• Current Registered Nurse (RN) license in state of practice.
• Bachelor of Science in Nursing (BSN) from an accredited institution (degree verification required). RNs hired or promoted into this role must obtain their BSN within four (4) years of their hire or promotion date. If there is an existing education agreement, that agreement will take precedence.
• Demonstrated clinical nursing experience in an inpatient hospital setting, and familiarity with hospital patient‑related terminology and processes.
• Demonstrated understanding of disease management including treatment, length of stay, identifying barriers to delivery of care and any variation.

Preferred Qualifications

• Bachelor of Science in Nursing (BSN) from an accredited institution.
• Case Management Certification.
• Demonstrated experience in case management, utilization review, value‑based care, and/or discharge planning.
• Basic computer skills, including proficiency in word processing and spreadsheet software. Intermediate knowledge of word processing and Excel software.

Physical Requirements

• Ongoing need to see and read information, labels, documents, monitors, identify equipment and supplies, and assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require verbal communication and hearing spoken information quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing and accessing needed information.
• Mental stamina and flexibility to handle high‑stress situations, make quick decisions, and manage multiple tasks simultaneously.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing, and reading signs, traffic signals, and other vehicles.

Location & Compensation

Location: Intermountain Health St Vincent Regional Hospital, Billings, Montana. Scheduled Weekly Hours: 40. Hourly rate: $41.20 - $62.17.

Benefits

We care about your well‑being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Equal Opportunity Statement

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All positions subject to close without notice.