RN Care Coordination

Dignity Health; Los Angeles (CA); On-site; USD 81,000 - 108,000; Full time

Job summary

Dignity Health is seeking an RN Care Coordinator in Los Angeles to lead discharge planning and care coordination across the patient journey. You will work with physicians, nursing, insurers, and post-acute providers to ensure smooth transitions and optimal outcomes.

The role requires clinical nursing expertise, strong communication, and the ability to advocate for patients while navigating CMS guidelines and utilization management.

Qualifications

• Requires California RN license and BLS
• Experience with discharge planning and utilization review
• Strong knowledge of CMS standards and requirements
• Ability to work in fast-paced, team-driven environment

Responsibilities

• Complete discharge planning assessment and update plan as needed
• Develop multidisciplinary discharge plans with care team and post-acute providers
• Oversee and evaluate discharge plan implementation
• Collaborate with care team and post-acute services for timely transitions
• Identify readmission risk and implement mitigation strategies for 30 days

Skills

Critical thinking

Communication skills

Interpersonal skills

Team collaboration

Time management

Problem solving

Customer service

Presentation skills

CMS/utilization knowledge

Education

Masters degree in Case Management or Nursing

BSN or related healthcare field

Job description

Job Summary and Responsibilities

As our RN Care Coordinator, you will be a central figure in patient care, seamlessly navigating the healthcare journey to achieve optimal outcomes and an exceptional patient experience.

Every day, you will strategically assess, plan, and facilitate comprehensive care across the continuum, expertly advocating for patients while collaborating with physicians, nursing, departments, insurers, and post-acute providers to ensure timely, high-quality transitions.

To be successful in this role, you will possess strong clinical acumen, exceptional communication and advocacy skills, and a strategic mindset, all driven by a passion for optimizing patient care across every touchpoint.

• Completes and documents a discharge planning assessment on those patients identified by the designated screening process, or upon request. Reassess the patient as appropriate and update the plan accordingly.
• Facilitates the development of a multidisciplinary discharge plan, engaging other relevant health team members, the patient and/or patient representative and post acute care providers in accordance with the patients clinical or psychosocial needs, choices and available resources.
• Oversees and evaluates the implementation of the discharge plan.
• Collaborates with the multidisciplinary team to ensure progression of care and appropriate utilization of inpatient resources using established evidence based guidelines/criteria.
• Collaborates with the healthcare team and post-acute service providers to ensure timely and smooth transitions to the most appropriate type and setting of post-acute services based upon patients clinical needs.
• Identifies risk for readmission and implements interventions to mitigate those risks for at least a 30-day period.

Sign-On Bonus!!! We are offering to qualified and experienced candidates a sign-on bonus not to exceed 10% of salary for this position.

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Job Requirements

Required

• Minimum two (2) years of acute hospital clinical experience or a Masters degree in Case Management or Nursing field in lieu of 1 year experience.
• California RN license
• AHA BLS card
• LA City Fire Card required within 90 days of hire.
• Ability to pass annual Inter-rater reliability test for Utilization Review product(s) used.
• Able to apply clinical guidelines to ensure progression of care.
• Must have critical thinking and problem-solving skills.
• Collaborate effectively with multiple stakeholders
• Professional communication skills.
• Understand how utilization management and case management programs integrate.
• Ability to work as a team player and assist other members of the team where needed.
• Thrive in a fast paced, self-directed environment.
• Knowledge of CMS standards and requirements.
• Proficient in prioritizing work and delegating where indicated.
• Highly organized with excellent time management skills.
• Excellent customer service and presentation skills are a must Strong interpersonal and written communication skills are essential Demonstrated ability to apply analytical and problem solving skills Demonstrated ability to manage multiple tasks or projects

Preferred

• Graduate of an accredited school of nursing (Bachelor's Degree in Nursing (BSN)) or related healthcare field.
• At least five (5) years of nursing experience.
• Certified Case Manager (CCM), Accredited Case Manager (ACM-RN), or UM Certification preferred
• Knowledge of managed care and payer environment preferred.

This position is represented by CNA.

Where You'll Work

Founded in 1887, Dignity Health - California Hospital Medical Center is a 318-bed, acute care, nonprofit hospital located in downtown Los Angeles, California. Serving over 100,000 patients annually, the hospital offers a full complement of services including a Level II Trauma Center, Level III NICU, heart care, women’s health, and a family birth center. In 2025, we opened our new patient tower, Grand Tower, featuring a dramatically expanded Emergency Department and Family Birth Center that will increase patient comfort and privacy.

Additionally, California Hospital Medical Center has been recognized as an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation. It is a Joint Commission-certified Primary Stroke Center, and recently was awarded the AMA/ASA’s Get the Guidelines - Stroke Gold Plus Quality Achievement, recognizing the hospital’s commitment to providing the best stroke care.

California Hospital Medical Center shares a legacy of humankindness with Dignity Health and CommonSpirit Health, one of the nation’s largest health care systems, dedicated to providing compassionate, high-quality, and affordable patient-centered care.

One Community. One Mission. One California (https://youtu.be/RrPuiSnALJY?si=pvQgPZ6ZWZM60TPV)

Pay Range

$58.98 - $78.67 /hour

We are an equal opportunity/affirmative action employer.