RN Ambulatory Quality & Safety Program Coordinator- OLG Quality/Outcomes- Full Time

Ochsner Health; Lafayette (LA); On-site; USD 65,000 - 90,000; Full time

Job summary

Ochsner Health in Louisiana seeks an Ambulatory Quality & Safety Program Coordinator to lead data-driven performance improvement across the OLG region. You will analyze occurrences and outcomes, support committees, and promote patient safety and accreditation readiness.

Requires RN with 3 years in acute care; BSN preferred. You must navigate regulatory standards, provide education, and adapt to a 24/7 on-call schedule, traveling between facilities as needed.

Qualifications

• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Knowledge of regulatory and accrediting standards.
• General knowledge of quality management and continuous quality improvement.
• Ability to work a flexible work schedule (e.g. 24/7, weekend, holiday, on call availability) and travel throughout and between facilities.

Responsibilities

• Conducts report analysis on occurrences, outcomes and other indicators.
• Participates in various organization committees and councils to provide data analysis, trended reports and direction for performance improvement initiatives.
• Provides education to the organization related to performance improvement, clinical patient safety and statistical analysis.
• Acts as a resource to the organization for all regulatory requirements, including conducting regularly scheduled Joint Commission Mock Surveys and facilitates organizational continued Joint Commission readiness.
• Participates in risk management through the identification, trending and follow up of clinical issues.
• Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Performs other related duties as required.

Skills

Computer skills

Verbal & written communication

Regulatory knowledge

Quality improvement knowledge

Flexible schedule

Education

RN

BSN preferred

Tools

Web-based applications

Job description

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, andinnovate.Webelieve that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

This job collaborates with department managers and committees in the identification, trending and analysis of clinical quality issues and facilitates resolution of these issues in a collaborative fashion. Plays a key role in accreditation and survey processes within the organization as well as the Advanced Certification Specialty programs, where applicable.

Ambulatory Quality & Safety Program Coordinator within OLG region

Education

Required - Graduate of an accredited school of nursing.

Preferred - Bachelor’s degree in nursing.

Work Experience

Required -3 years of experience as a professional nurse in an acute care setting.

Preferred -5 years of experience as a professional nurse in an acute care setting.

Certifications

Required -Current registered nurse (RN) license in the state of practice.

Knowledge Skills and Abilities (KSAs)

• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Knowledge of regulatory and accrediting standards.
• General knowledge of quality management and continuous quality improvement.
• Ability to work a flexible work schedule (e.g. 24/7, weekend, holiday, on call availability) and travel throughout and between facilities.

Job Duties

• Conducts report analysis on occurrences, outcomes and other indicators.
• Participates in various organization committees and councils to provide data analysis, trended reports and direction for performance improvement initiatives.
• Provides education to the organization related to performance improvement, clinical patient safety and statistical analysis.
• Acts as a resource to the organization for all regulatory requirements, including conducting regularly scheduled Joint Commission Mock Surveys and facilitates organizational continued Joint Commission readiness.
• Participates in risk management through the identification, trending and follow up of clinical issues.
• Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.
Duties performed routinely require exposure to blood, body fluid and tissue.
The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain diseases. There may be an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.