RN Administrative Supervisor

SERENITY HOME HEALTH CARE; Milwaukee (WI); On-site; USD 50,000 - 60,000; Full time

Job summary

Serenity Home Health Care in Milwaukee, WI is seeking a Registered Nurse (RN) Supervisor to provide clinical oversight, staff training, and regulatory compliance for Personal Care Services delivered by Personal Care Workers (PCWs). This role ensures services follow the written Plan of Care, physician orders, and DHS requirements.

The RN Supervisor collaborates with the agency administrator, recipients, and MCOs/state agencies to safeguard health, safety, and independence of participants.

Qualifications

• Active Registered Nurse license in good standing.
• Two years supervisory or administrative experience in personal care services or related health program.
• Strong knowledge of relevant Wisconsin DHS regulations and documentation requirements.

Responsibilities

• Assess and plan care, conduct nursing assessments, and secure physician orders for PCS.
• Develop and implement Plans of Care and update them regularly with client needs.
• Supervise Personal Care Workers (PCWs) and conduct supervisory visits every 60 days with direct observation.
• Evaluate PCW competency and ensure training on assigned skills with proper documentation.
• Monitor infection control, incident reporting, and compliance with state health and safety regulations.
• Maintain records for state audits and ensure confidentiality/HIPAA compliance.
• Report abuse, neglect, or exploitation in accordance with Wisconsin statutes.

Skills

RN license

Supervisory experience

In-home care knowledge

Documentation skills

Communication skills

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Professional Milwaukee, WI, US

11 days ago Requisition ID: 1042

Salary Range: $50.00 To $60.00 Annually

Job Summary

TheRegistered Nurse (RN) Supervisor is responsible for providing essentialclinical oversight, staff training, and regulatory compliance forPersonal Care Services (PCS) delivered by Personal Care Workers (PCWs) within a Wisconsin Medicaid-certified Personal Care Agency. This position ensures all services are provided according to the recipient'swritten plan of care (POC), physician orders, and the requirements of the Wisconsin Department of Health Services (DHS 105.17 andDHS 107.112). The RN Supervisor works collaboratively with the agency administrator, personal care workers, recipients, and relevant managed care organizations (MCOs) or state agencies to safeguard the health, safety, and independence of participants.

Responsibilities

Assessment and Care Planning:

• Conduct initialnursing assessments and ongoing evaluations of all personal care recipients to determine the need for services.
• Secure and interpretwritten physician orders for personal care services, ensuring orders are renewed at least every 3 months or as the client's needs change.
• Develop and implement a writtenPlan of Care (POC) for each recipient, including service frequency, assigned tasks, and giving full consideration to the recipient's preferences.
• Review and update the POC and evaluate the recipient's condition at leastevery 60 days, including a visit to the recipient's home.

Supervision and Quality Assurance:

• Supervise the provision of personal care services by Personal Care Workers (PCWs), as required bys. DHS 107.112(3)(a) and (c).
• Perform a supervisory visit to the recipient's home at leastevery 60 days, which must includedirect observation of the PCW providing care.
• Provide written instructions and demonstrate to the PCW how to perform the assigned tasks.
• Evaluate thecompetency of PCWs to perform assigned tasks and ensure they are trained in each assigned skill, documenting a successful demonstration.
• Review the PCW'sdaily written record of services provided and report any significant changes in the recipient's condition to the physician.
• Ensure all services are documented and provided in alignment with authorized physician orders and the Plan of Care.

Personnel and Regulatory Compliance:

• Oversee theorientation andongoing instruction of PCWs in compliance with agency policy and administrative rules.
• Evaluate every PCW for performance and adherence to agency policies andDHS 105.17 andDHS 107.112.
• Monitor and enforce adherence to infection control practices, incident reporting, and all state health and safety regulations.
• Ensure all staff comply with recipient rights,confidentiality/HIPAA standards, and agency grievance procedures.
• Maintain all required records, including nursing assessments, physician orders, the Plan of Care, and RN supervisory visit documentation, for state audits.
• Report suspectedabuse, neglect, or exploitation in accordance with applicable Wisconsin statutes.

Qualifications

• Must be aRegistered Nurse (RN) currently licensed and in good standing with theWisconsin Board of Nursing
• Required Experience: Must havetraining and experience in the provision of personal care services or a related program, and at leasttwo (2) years of supervisory or administrative experience in personal care services or a related health program
• Thorough knowledge of Wisconsin Administrative CodeDHS 105.17 (Personal Care Providers) andDHS 107.112 (Personal Care Services), including documentation and supervision requirements.
• Strong clinical assessment and supervisory skills, with the ability to guide and evaluate non-clinical staff (PCWs) providing in-home care.
• Excellent communication, organizational, and documentation skills; able to collaborate effectively with recipients, families, physicians, and case management/MCO staff.
• Must possess a valid driver’s license, reliable transportation, and the ability to travel locally for in-home visits and staff supervision.

Must pass required background screenings and health screenings (e.g., tuberculosis screening as required byDHS