Risk Manager - Digital

U.S. Bank; Tempe (AZ); Hybrid; USD 112,000 - 131,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability protection

Parental leave

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking an experienced Compliance professional to partner with CBB Digital and 2LOD teams. You will oversee regulatory compliance, evaluate risks, and provide credible challenge across digital products and customer journeys.

Ideal candidates bring extensive regulatory knowledge, strong analytical and project management skills, and the ability to coordinate with multiple stakeholders while maintaining independence.

Qualifications

• Bachelor's degree or equivalent work experience.
• Typically more than eight years of applicable experience.
• Regulatory knowledge of laws, regulations impacting Digital and Banking.
• Knowledge of consumer protection and compliance risks in digital banking.
• Understanding of CBB Digital operations, products/services, systems, processes and risks.
• Thorough knowledge of risk management framework (Three Lines of Defense).
• Ability to provide independent oversight and credible challenge.
• Experience evaluating compliance risks with new products and digital capabilities.
• Strong analytical, risk assessment, process facilitation, and project management skills.
• Effective communication and relationship-building.
• Proficient in MS Office; applicable professional certifications.

Responsibilities

• Provide independent compliance oversight for Digital initiatives, products and services.
• Evaluate regulatory changes and implement controls and issue management.
• Serve as liaison between CBB Digital, 2LOD, and Corporate Compliance.
• Identify gaps in processes and escalate significant concerns when needed.

Skills

Regulatory knowledge

Risk assessment

Independent oversight

Project management

Analytical skills

Communication skills

Stakeholder management

Risk/Compliance/Audit

Regulatory trends

Education

Bachelor's degree

Tools

Microsoft Office

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Partners with assigned Consumer and Business Banking (CBB) Digital business partners, First Line of Defense Risk/Compliance professionals, other Risk/Compliance/Audit professionals, and RCA Managers to provide independent compliance risk oversight and credible challenge. Supports the development, implementation, and maintenance of an effective compliance risk management framework and participates in projects and activities designed to promote compliance with applicable federal, state, and local laws and regulations. Provides Second Line of Defense (2LOD) oversight of Digital products, services, capabilities, processes, and customer experiences. Evaluates compliance risks and the effectiveness of First Line risk identification, assessment, monitoring, and mitigation activities. Identifies potential gaps in processes, systems, controls, or risk management practices; provides effective challenge and informs appropriate solutions. Identifies, responds to, and/or escalates compliance risks and issues as appropriate. Serves as a functional liaison between CBB Digital, First Line Risk Management, Corporate Compliance, and other Lines of Defense. This role is specifically aligned to CBB Digital and will work closely with the First Line of Defense Digital Compliance and Risk professional responsible for supporting Digital. The role provides independent compliance oversight and credible challenge related to Digital initiatives, products, platforms, customer journeys, marketing and communications, and changes to existing products and services. Responsibilities may include oversight and challenge of compliance risk assessments, change and initiative reviews, issue management, control assessments, regulatory change implementation, and other risk-management activities applicable to Digital. The expected regulatory expertise should include laws and regulations applicable to Digital banking products, services, communications, and customer experiences, including, as applicable, UDAAP/UDAP, Regulation E, E-SIGN, FCRA, ECOA/Regulation B, CAN-SPAM, TCPA, and other consumer protection requirements applicable to CBB Digital products and services.

Basic Qualifications

• Bachelor's degree, or equivalent work experience
• Typically more than eight years of applicable experience

Preferred Skills/Experience

• Considerable knowledge of applicable laws, regulations, financial services, and regulatory trends impacting Digital and Consumer and Business Banking
• Considerable knowledge of consumer protection and compliance risks associated with digital banking products, services, platforms, customer journeys, marketing, communications, and emerging capabilities
• Considerable understanding of CBB Digital operations, products/services, systems, processes, and associated risks and controls
• Thorough knowledge of Risk/Compliance/Audit competencies and the Three Lines of Defense risk management framework
• Demonstrated ability to provide effective independent oversight and credible challenge of First Line risk-management activities
• Experience evaluating compliance risks associated with new products, product changes, digital capabilities, customer experiences and business initiatives
• Strong analytical, risk assessment, process facilitation, and project management skills
• Ability to identify emerging compliance risks, evaluate the adequacy of mitigating controls, and appropriately escalates significant concerns
• EffectivePresentation, interpersonal, written, and verbal communication skills
• Effective relationship-building, influencing and negotiation skills, including the ability to maintain constructive partnerships while preserving 2LOD independence
• Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications, word processing, spreadsheets, databases, and presentations
• Applicable professional certifications

This role requires working from a U.S. Bank location three (3) or more days per week. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $111,605.00 - $131,300.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment.

U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in your potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what you excel at—all from Day One.