Risk Manager

Workstream; Farmers Branch (TX); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

401(k) match

Paid time off

Life insurance

Disability coverage

Employee Assistance Program

Team-oriented culture

Job summary

Sun Holdings is seeking an experienced Risk Manager to lead enterprise risk management, oversee workers' compensation, general liability, auto liability, and property claims, and protect people and assets across multiple brands.

The role partners with carriers, TPAs, brokers, and internal teams to analyze data, implement risk strategies, and ensure regulatory compliance. A strategic, analytical candidate with strong communication is ideal.

Qualifications

• Bachelor's degree in risk management or related field
• 5+ years in risk management, insurance, or safety
• Experience managing workers' compensation and liability claims in multi-location environments
• Restaurant/retail/hospitality or high-volume service experience preferred
• Knowledge of OSHA regulations and workers' comp laws
• Experience working with insurance carriers, TPAs, brokers, and legal counsel
• Experience with RIMS Origami
• Experience managing fleet vehicles

Responsibilities

• Lead workers' compensation, general liability, auto liability, property, and other claims
• Partner with carriers, TPAs, brokers, legal counsel, and internal teams for timely resolution
• Analyze claims data to identify loss-reduction opportunities
• Develop and implement enterprise risk management and loss-prevention initiatives
• Collaborate with Operations, HR, Safety, Payroll and Legal to ensure compliance
• Monitor OSHA compliance and support workplace safety programs and investigations
• Coordinate annual insurance renewals and policy administration
• Review contracts and COIs to ensure proper risk transfer
• Manage accident reporting and maintain documentation
• Prepare executive reports on claims activity, reserves, and loss trends
• Conduct root cause analysis and recommend corrective actions
• Support acquisitions and new store openings for risk assessment
• Develop training materials for field leadership on accident prevention and risk mitigation

Skills

Risk management

Data analysis

Excel

Stakeholder mgmt

Communication

OSHA knowledge

Education

Bachelor's degree

Tools

RIMS Origami

Captive processing

Insurance systems

Job description

Sun Holdings is one of the largest franchise organizations in the United States, operating thousands of restaurant locations across multiple nationally recognized brands. We are seeking an experienced Risk Manager to lead our enterprise risk management initiatives and help protect our people, assets, and business operations.

This position plays a critical role in minimizing organizational risk through proactive management of workers' compensation, general liability, auto liability, property claims, insurance programs, safety initiatives, and compliance. The ideal candidate is analytical, collaborative, and passionate about creating a culture of safety and accountability.

What You'll Do

• Manage the company's Workers' Compensation, General Liability, Auto Liability, Property, and other insurance claims from inception through resolution.
• Partner with insurance carriers, third-party administrators (TPAs), brokers, legal counsel, and internal stakeholders to ensure timely claim resolution.
• Analyze claims data and trends to identify opportunities for reducing losses and improving operational performance.
• Develop and implement company-wide risk management strategies and loss prevention initiatives.
• Collaborate with Operations, Human Resources, Safety, Payroll, and Legal departments to ensure compliance with applicable regulations.
• Monitor OSHA compliance and assist with workplace safety programs and incident investigations.
• Coordinate annual insurance renewals and assist with policy administration.
• Review contracts and certificates of insurance to ensure appropriate risk transfer.
• Manage accident reporting procedures and maintain accurate documentation.
• Prepare executive reports and dashboards regarding claim activity, reserve analysis, loss trends, and key performance indicators.
• Conduct root cause analysis of significant incidents and recommend corrective actions.
• Support business acquisitions, new store openings, and other strategic initiatives by evaluating potential risk exposures.
• Develop training materials for field leadership regarding accident prevention, reporting procedures, and risk mitigation.

Qualifications

• Bachelor's degree in Risk Management, Business Administration, Finance, Human Resources, Safety, or a related field.
• 5+ years of progressive risk management, insurance, claims administration, or corporate safety experience.
• Experience managing workers' compensation and liability claims in a multi-location environment.
• Restaurant, retail, hospitality, franchise, or other high-volume service industry experience strongly preferred.
• Knowledge of OSHA regulations, workers' compensation laws, and general liability practices.
• Experience working with insurance carriers, TPAs, brokers, and legal counsel.
• Experience working within a Captive to process claims
• Strong analytical and problem‑solving abilities with experience interpreting claims and loss data.
• Excellent communication and relationship‑building skills.
• Advanced proficiency with Microsoft Excel and reporting tools.
• Ability to manage multiple priorities in a fast‑paced environment.
• Experience working with insurance Risk Management Information System (RIMS) Origami.
• Experience processing surety bonds.
• Experience managing fleet vehicles

Why Join Sun Holdings?

At Sun Holdings, you'll have the opportunity to make a measurable impact within one of the nation's largest and fastest-growing restaurant franchise organizations. We value innovation, collaboration, accountability, and continuous improvement while providing opportunities for professional growth and career advancement.

What We Offer

• 401(k) with Company Match
• Paid Time Off
• Company Paid Life Insurance
• Short-Term & Long-Term Disability
• Employee Assistance Program
• Collaborative and team‑oriented culture

Sun Holdings is one of the largest franchise organizations in the United States, operating thousands of restaurants across multiple iconic brands. Our continued success is driven by exceptional people who are passionate about serving our guests, supporting our teams, and delivering operational excellence.