Risk Management & Quality Program Manager

Benton-County-Oregon; Corvallis (OR); On-site; USD 80,000 - 109,000; Full time

Benefits offered by this job

Generous time off

$0 Health Insurance Premium

Retirement contributions

Wellness program

AD&D/Life/Long-Term Disability

Salary range $80,012-$109,107

Job summary

Benton County Health Services seeks a Director to oversee the Health Services-wide Risk Management and Quality Improvement Program. You will lead risk management, patient safety, grievance response, and regulatory readiness across divisions and sites, establishing standards and accountability for action and outcomes.

In this role you will supervise population health functions and drive performance improvement to enhance patient outcomes and access.

Qualifications

• Bachelor’s degree in a field related to the assignment.
• 5 years of progressively responsible professional experience in area of assignment, including at least 2 years of supervisory experience.
• Equivalency permitted: education and experience may substitute one another; 6 months of work experience required for equivalency.

Responsibilities

• Directs risk management, patient safety, and quality improvement programs across divisions and service sites.
• Establishes standards, policies, workflows, and accountability for risk identification, safety events, corrective action, and quality performance.
• Supervises population health and patient/community engagement functions to support outcomes and access.
• Collaborates with departments to ensure regulatory readiness and HRSA/HIPAA compliance.

Skills

Supervisory experience

Cross-functional improvement

Healthcare risk management

Quality improvement

Electronic health records

Incident reporting systems

Knowledge of healthcare regulations

CPHQ/CPRM certification (or ability to

Education

Bachelor’s degree in a related field

Tools

Electronic Health Records (EHR)

Incident reporting software

Job description

JOB SUMMARY

Directs the Health Services-wide Risk Management and Quality Improvement Program across divisions, programs, and service sites to reduce patient safety events, mitigate organizational risk, and improve clinical, operational, and service outcomes for Health Services patients, clients, and community members. This position provides Health Services-wide program direction for risk management, patient safety, grievance response, quality infrastructure, performance improvement, and regulatory readiness. The position establishes standards, policies, workflows, and accountability mechanisms that govern how Health Services programs identify risk, respond to safety events, implement corrective action, and improve quality performance. Supervises population health and patient/community engagement functions that directly support patient outcomes and access.

First review of applications will be August 28th, 2026.

Applications submitted after this date may or may not be considered. Please note that this recruitment may close at any time after the first review date.

BENEFITS

• Generous time off to maintain a healthy work-life balance!
  • 11 Paid Holidays + 2 Floating Holidays + 8 hours of vacation accrual every month + sick leave! Vacation accrual increases with years of service.
• $0 Health Insurance Premium!
  • Medical, Dental and Vision - cover your eligible family members without additional premium.
  • In addition, the County contributes up to $1,900 per year to your Health Savings or Health Reimbursement account, depending on plan and personal contributions.
    • Apart from your deductible you can use this money for things that aren’t traditionally paid by insurance – i.e. Ibuprofen, Tylenol and other preventative type medications
    • You never lose your Health Savings Account funds as it rolls over from year to year
  • Dependents up to age 26 are covered.
• Get ready for retirement. Generous employer paid contributions!
  • After 6 months of employment:
    • The County makes a retirement contribution of 6% of your salary towards Oregon PERS.
    • The County makes a deferred compensation 457b plan contribution of 1.5% of your salary. You can add more if you wish.
• A free and award-winning wellness program
  • Interactive and personalized approach focused on your whole health.
  • Onsite and virtual seminars, wellness challenges and fun activities.
  • Monetary incentives and cool prizes to engage everyone and meet your individual needs.
• 100% employer-paid coverage for AD&D ($100,000), Life ($50,000), and Long-Term Disability coverage.
  • Supplemental plans are available at reasonable rates.
• Annual salary range of:
  • $80,012 - $109,107
  • This position is eligible for two salary raises within the first year as long as your performance is in good standing!
  • Note: salary placement will be based on your level of directly related experience and education consistent with Oregon's pay equity law.
  • Have benefits questions?
  • Reach out to us anytime: [e-mail]

Salary Placement

Salary Placement

Your application will be used to determine salary placement based on a pay equity assessment. Please ensure you have provided a thorough and updated application as it pertains to the position for which you are applying. For further information, please click on the link Oregon Pay Equity Law for more details.

Benton County is an equal opportunity employer.

MINIMUM QUALIFICATIONS

The following minimum qualifications are REQUIRED for this position:

• Bachelor’s degree from an accredited college or university in a field related to area of assignment; AND
• 5 years of progressively responsible professional experience in area of assignment, including at least 2 years of supervisory experience.

An equivalent combination of education and experience may be accepted. Applicants must have at least 6 months of work experience to receive equivalency.

Special Requirements

• Hiring is contingent upon the successful completion of a background check.
• Valid Oregon driver's license or the ability to obtain.
• This position requires driving and may require use of a personal vehicle.

Preferred Knowledge, Skills and Abilities

• Supervisory experience required; experience leading cross-functional improvement work.
• Bachelor’s degree required (nursing, public health, healthcare administration, quality, or related field).
• Demonstrated experience in healthcare risk management and quality improvement (FQHC/community health experience strongly preferred).
• Experience with electronic health records and incident reporting/quality reporting systems required.
• Knowledge of healthcare regulations and standards relevant to risk, patient safety, and quality improvement (e.g., HRSA expectations, HIPAA collaboration, etc.).
• Preferred certifications: CPHQ and/or CPHRM (or ability to obtain within a defined timeframe)
• Excellent change-management and communication skills (written, oral, and presentation skills)
• Must possess, or obtain within 30 days of hire, a valid Oregon driver’s license.
• Must pass a criminal history background investigation.

Questions regarding this position can be directed to Debbie Sessions; Health Services Business Operations Director

Benton County Health Services

Telephone: [phone]

[e-mail]

Working & Living in Benton County

Perfectly placed in the Willamette Valley, 90 miles south of Portland and 40 miles north of Eugene, Benton County has easy access to urban areas with ample opportunities for cultural activities. Combined with outdoor recreation galore in the Cascade Range 80 miles to the east and the Coastal Range and Pacific Ocean 50 miles west, the county’s 90,000 residents like to say they “have it all.”

Working at Benton County

Living in Benton County

Additional information

• This is a FLSA exempt position.
• This position requires driving and may require use of a personal vehicle.
• Hiring is contingent upon the successful completion of a background check.
• Please save a copy of this job announcement for your reference, as it may not be available for you to view after the job closes.
• Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website: Veterans Resources
  • NOTE: If claiming veterans’ preference please be sure to attach your DD214 or Disability letter from the VA.
• Benton County does not offer VISA sponsorships. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. Benton County will review these documents to confirm that you are authorized to work in the United States.
• If you wish to identify yourself as an individual with a disability under the Americans with Disabilities Act of 1990 and will be requesting accommodation, please contact the Benton County Human Resources Department by calling 541-766-6081.

Benton County is an equal opportunity employer.

Helpful links and contact information

Learn more about Benton County

Understanding the County Application Process

JobInterest Cards webpage

[e-mail]

or by phone at 541-766-6081.