Health and Safety Risk Management Platform Specialist

IVC Evidensia UK; New Hampshire; On-site; USD 70,000 - 90,000; Full time

Job summary

A leading veterinary services provider is seeking a Risk Management Platform Specialist to oversee the Health & Safety Compliance Data platform across the UK & Ireland. The role involves managing user accounts, ensuring system accuracy, and developing training materials. Ideal candidates will have strong experience in risk management and system administration, along with excellent communication skills and problem-solving abilities.

Benefits

Work-life balance

26 days annual leave

Cycle to Work scheme

Pension

Discretionary Bonus

Discounted staff pet care

Free parking

Qualifications

• Experience managing a Risk Management Platform in a compliance-driven environment.
• Proven ability to collaborate with cross-functional teams.
• Strong experience in system user administration.
• Familiarity with platform settings management.

Responsibilities

• H&S Risk Management Platform Lead for the UK & Ireland.
• Work with management to ensure RMP maintenance.
• Create and manage user accounts and roles.
• Perform data validation and RMP administration activities.
• Develop and support eLearning materials.

Skills

Risk Management Platform management

Cross-functional collaboration

User administration

Data validation

Workflow management

Job description

Overview

Join to apply for the Risk Management Platform Specialist role at IVC Evidensia UK.

At IVC Evidensia, we are a leading veterinary services provider in Europe and North America with more than 2,500 clinics and hospitals across 20 countries and around 41,000 employees. We aim to have an extraordinary impact on animal lives, supporting in the region of 25,000 animals every single day across our international network. IVC Evidensia exists to champion the long-term health and welfare of animals and deliver our purpose of Healthy Animals, Happy Owners.

We’re looking for a proactive and detail-oriented H&S Risk Management Platform Lead to oversee and enhance our Health & Safety (H&S) Compliance Data platform across the UK & Ireland. This key role will ensure the effective operation, administration, and continuous improvement of our Risk Management Platform (RMP), supporting cross-functional teams and promoting a seamless user experience. You’ll act as the central point of contact for all RMP-related data, performance, and support activities, working closely with internal stakeholders and contributing to the overall success of our H&S compliance strategy.

Responsibilities

• H&S Risk Management Platform Lead for the UK & Ireland across all elements of the business relative to H&S Compliance Data
• Work with management & regional teams to ensure the RMP is maintained effectively in terms of User Management; collaborate cross-functionally to ensure accuracy and a positive user experience
• Create & manage user accounts; supervisor privileges; roles; archiving/disabling accounts; notification settings; re-assigning tasks; adding/renaming/moving org units; disabling/deleting org units (data re-assignment); org unit defaults; org groups
• Ensure workflows within RMP and controls are designed appropriately; liaise with internal stakeholders for the RMP and manage change control activities
• Perform data validation; bulk uploading and testing to validate RMP effectiveness and continued accuracy
• Perform RMP administration activities related to Settings controls, Home page, reminders, reviews, approvals, and status ratings
• Collaborate on project teams to ensure changes and modifications to the platform are considered, rolled out, and communicated
• Perform module administration activities related to searching, filtering, quick reports, and Insights+ reporting
• Caption maintenance; managing picklists; reference maintenance; risk matrix; email templates; notifications; action templates; automatic actions; iQ templates; portal content; questionnaire configuration
• Act as focal point for data validation, performance and analytical reporting from the RMP within the UK & Ireland
• Develop and support eLearning materials and communication materials related to the RMP, and provide helpdesk support nationally

Experience/Qualifications

• Experience managing a Risk Management Platform (or similar system) in a compliance-driven environment
• Proven ability to collaborate with cross-functional teams and regional leadership to ensure system accuracy and usability
• Strong experience in system user administration including creating, modifying, disabling accounts, assigning roles, and maintaining organisational unit structures
• Experience in managing platform workflows, notification settings, approval hierarchies, and default user assignments
• Familiarity with platform settings management (e.g. homepage controls, reminders, approvals, status ratings, support messages)
• Skilled in performing regular data validation, bulk uploads, and testing activities to ensure data integrity
• Involvement in change control processes and cross-functional project teams for platform updates and enhancements
• Proficiency in using platform features such as advanced searching, filtering, quick reporting, and Insights+ reporting tools
• Experience maintaining system references such as picklists, risk matrices, templates, email notifications, and questionnaires
• Comfortable providing data performance analysis and reporting for key stakeholders across the UK & Ireland
• Capable of developing user training and eLearning content, as well as delivering helpdesk support on a national scale
• Strong problem-solving skills and a process-driven mindset with attention to detail
• Excellent communication skills to manage user support and change communications effectively

What We Offer

• Work-life balance
• 26 days annual leave
• Cycle to Work scheme
• Initiatives focused on employee wellbeing
• Pension
• Discretionary Bonus
• Discounted staff pet care
• Free parking available at Head Office

Equal Opportunity

As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.