Risk Consulting - Risk Technology - GRC/IRM Platforms - Manager

Ernst & Young Oman; San Francisco (CA); Hybrid; USD 150,000 - 260,000; Full time

Job summary

EY is seeking a Risk Technology Manager to lead ServiceNow IRM architecture, design, and deployment across end-to-end risk programs for clients. You will guide teams, mentor consultants, and contribute to business development through client workshops and proposals.

The role emphasizes governance, risk management, and integration across platforms, with a hybrid work model and opportunities to influence large-scale risk initiatives in the US.

Qualifications

• Bachelor's degree or higher in a related field and 5 years of experience implementing ServiceNow IRM, TPRM, or BCM solutions/use cases.
• Certification from ServiceNow as a CSA and completion of GRC Fundamentals training (or equivalent) is required.
• Experience leading a team to implement ServiceNow IRM functionality, including integrations with other systems.
• Exposure to Governance Risk and Compliance principles and processes, with data and analytics familiarity.
• Willingness to travel to meet client obligations (EY travel expectations).

Responsibilities

• Lead end-to-end ServiceNow IRM architecture, design, build and deployment projects.
• Develop and mentor resources and junior consultants within the team.
• Support pursuits, pricing estimates, and statements of work for risk technology engagements.
• Advise clients on EY risk solutions using GRC platforms and best practices.
• Deliver high-quality work products within time and budget constraints.

Skills

Project management

Team leadership

Client interaction

Mentoring

Communication

Education

Bachelor's degree in Computer Science, Information Systems, Business, Finance, Accounting, Engineering, or related field

Master's degree in Computer Science, Information Systems, Business, Finance, Accounting, Engineering, or related field

ServiceNow CSA certification

GRC Fundamentals certification (or related)

Tools

ServiceNow IRM

TPRM

BCM

AuditBoard

Archer

Job description

Location: New York, Atlanta, Boston, Chicago, Cleveland, Dallas, Detroit , Pittsburgh, Hoboken, Houston, Los Angeles, McLean,, Miami, Minneapolis, North Carolina, Philadelphia, Portland, San Francisco, Seattle, Tampa

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Risk Consulting – Risk Technology – GRC/IRM Platforms – Manager

The risk landscape is continuously changing due to market volatility, geopolitical crises, widespread economic changes, regulatory reforms, and cyber threats. Organizations are increasingly seeking to establish, mature, and optimize risk and compliance activities to manage risk more efficiently and effectively, including providing greater visibility to risks – enabling decision-making. As risk and compliance program evolve, organizations are focused on greater value from those functions that drive cost savings, effciency and insights. Clients are no longer seeking isolated technology implementations to enable their programs. They are looking for or end‑to‑end Risk solutions that integrate risk processes, data, and technology to simplify governance, automate compliance, and deliver forward‑looking risk intelligence.

As a member of our Risk Technology practice, you will help our clients assess, design, and implement integrated risk management solutions that leverage leading GRC platforms (e.g., ServiceNow IRM, Archer, AuditBoard), EY risk solutions and intellectual property, data and analytics capabilities, and emerging technologies. You will bring functional, technical, deep domain knowledge and strong architectural thinking to help clients achieve measurable business outcomes.

The opportunity

The ability to grow both personally and professionally as a result of working for a global, multi-disciplinary consulting firm in which you will have the opportunity...

Your key responsibilities

As demand for our Risk Technology capabilities continue to grow, we are seeking a highly motivated Manager, focused on ServiceNow IRM architecture, design, build, and deployment, including leading end-to-end projects, developing resources/team members, and supporting pursuits/business development...

Skills and attributes for success

• Strong project management skills to effectively lead a project from start to finish, including directly interacting with client teams and leading and motivating our EY team members.
• Proactively engages with EY team members and clients in as part of service delivery or as part of business development activities.
• Foster an innovative and inclusive team-oriented work environment. You’ll play an active role in counselling and mentoring junior consultants within the firm.
• Develop and foster relationships with client personnel at appropriate levels, including leading interactions with clients on a regular basis (e.g., workshops, meetings, interviews, status meetings, presentations).
• Consistently deliver quality client services, execute engagement quality, and risk management processes, monitor progress, manage risk, and make certain that key stakeholders are kept informed about progress and expected outcomes.
• Drive high-quality work products on your team within expected timeframes and budget.
• Advise, challenge, and bring relevant insights to clients regarding:
• EY Risk solutions that leverage GRC platforms like ServiceNow IRM, use cases, and functionality, including experience from working with other clients.
• ServiceNow IRM and other risk technology industry practices and roadmaps – where the technology capabilities are headed and address our clients’ evolving needs and objectives.
• How ServiceNow IRM and other risk technology capabilities fit into a client’s ecosystem (e.g., architecture, integrations).
• Enabling risk and compliance processes utilizing risk technology capabilities (e.g., GRC, analytics, emerging tech).
• Risk technology solution architecture, including how ServiceNow capabilities can support or connect with both upstream and downstream processes (as an example, procurement processes connecting to third party risk processes).
• Delivery models, including adjusting to or enabling a client’s preferred development life cycle (e.g., agile).
• Supporting risk technology capabilities post go-live, whether transitioning to the client or positioning EY to provide ongoing support as part of a co-source or managed services delivery model.
• Keep abreast of current business and industry trends related to both risk technology and our client’s business.
• Demonstrate both functional and technical capabilities, professional knowledge, and ability to assimilate new knowledge.
• Support business development activities, including responding to proposals, developing level of effort/pricing estimates, contributing to or directly writing statements of work/change orders, and building client relationships.
• Prepare and deliver client presentation regarding an array of topics ranging from recommending solutions, discussing potential approaches, or pitching new work – comfortable working with Microsoft PowerPoint.
• Leads and support client demonstrations of ServiceNow IRM and other leading GRC solutions – can coach the team and lead a demonstration on a solution enabled by technology (versus just demonstrating technology capabilities).
• Contributes to the development of innovative solutions and thought leadership, and support relevant internal initiatives and networking required to go-to-market and drive growth.

To qualify for the role, you must have

• A bachelor's degree in Computer Science, Information Systems, Business, Finance, Accounting, Engineering, or a related field and 5 years of experience implementing ServiceNow IRM, TPRM, or BCM solutions/use cases.
• Alternatively, must have a Master's degree in Computer Science, Information Systems, Business, Finance, Accounting, Engineering, or a related field and 4 years of work experience implementing ServiceNow IRM, TPRM, or BCM solutions/use cases.
• Certification from ServiceNow as a Certified System Administrator (CSA) and having completed the training and certification for GRC Fundamentals (or other relevant certifications such as GRC Implementation, Third Party Risk Management, Business Continuity Management, Flow Design, UI Builder, Performance Analytics).
• Experience leading a team to implement ServiceNow IRM functionality, including integrations with other systems using the Integration Hub or API functionality.
• Exposure and experience with Governance Risk and Compliance principles and processes, including foundational data models (entity structure), risk frameworks, regulatory/industry frameworks, control frameworks, controls assessments, policies and procedures, cyber security/information technology risk management processes, third party risk management processes, controls management processes, issues and exception management.
• Experience with the assessment, design, architecture, and implementation of risk and compliance programs supported by enabling risk technologies.
• Familiarity with Microsoft Office products (e.g., PowerPoint, Word, Excel, Vision), data analytics, and visualization tools.
• Awareness of recent ServiceNow releases (e.g., Utah, Vancouver, etc.) and functionality enhancements to the IRM solutions.
• Willingness to travel to meet client obligations (whether to EY or client locations).

Ideally, you’ll also have

• Prior experience as a consultant or client-serving professional
• Familiarity with Waterfall and Agile project delivery methodologies
• Familiarity with performing integrations via APIs (e.g., REST, SOAP, etc.) and Integration Tools.
• Familiarity with analytics and reporting tools (e.g., Spotfire, PowerBI, Tableau)
• An understanding of and implementation experience with a variety of GRC tools (e.g., ServiceNow IRM, Archer, OneTrust, AuditBoard)
• CISSP, CISA, CRISC or other relevant certification desired
• Big Four experience is a plus with IT risk, controls, risk management, compliance, or security experience

What we look for

We are looking for passionate, inclusive, and collaborative leaders who seek an opportunity to grow as a Risk Technology consultant working to support our clients across a range of sectors, including developing trusting relationships with our people and clients. If you have a genuine passion for working in a team to solve often complex problems leveraging technology and data as well as developing your career personally and professionally, this is the role for you.

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world‑class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $124,900 to $229,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $150,000 to $260,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at [e-mail] .