Risk Advisory Associate

Fifth Third Bank, N.A.; Detroit (MI); On-site; USD 71,000 - 146,000; Full time

Job summary

Fifth Third Bank, N.A. in Detroit, MI seeks a Risk Advisory Associate to support insurance and risk-management solutions through case management, policy administration and analytical support.

You will assist directors and senior consultants from wealth strategy assessment through underwriting, policy delivery and ongoing service, coordinating documentation and carrier activity. The role focuses on building foundational risk-advisory expertise, handling workflow tracking and collaboration with

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Three or more years of insurance, wealth management, financial planning, banking operations or comparable client‑service experience.
• Appropriate state insurance licenses for Life, Health and Long‑Term Care are required within the timeframe established by Fifth Third licensing guidelines.
• Demonstrated ability to manage detailed workflows, documentation and multiple deadlines accurately.

Responsibilities

• Case Management: Coordinate assigned insurance cases from intake through underwriting, issue and delivery; track requirements, deadlines, approvals and follow-up items.
• Policy Administration: Prepare and process applications, policy changes, exception requests, service forms and related documentation accurately and within established standards.
• Assessment Support: Gather client and policy information, organize existing coverage, prepare preliminary analyses and support the risk‑assessment component of the wealth strategy process.
• Illustrations and Proposals: Request and organize carrier illustrations, quotes and marketing summaries; support comparison materials and presentation preparation for consultant review.
• Client and Advisor Service: Respond to routine inquiries, coordinate outstanding requirements and communicate case status to clients, advisors and internal partners within role authority.
• Carrier and Third‑Party Coordination: Work with carriers, underwriters, transfer companies and other providers to resolve requirements and support timely implementation.
• Workflow and Records: Maintain accurate CRM, pipeline, electronic file and case‑note information; ensure documentation is complete and readily available for review.
• Policy Review Support: Assist with in‑force policy data collection, annual reviews, premium tracking and identification of items requiring consultant attention.
• Compliance and Controls: Follow licensing, privacy, documentation, suitability, escalation and operational requirements; promptly raise exceptions or concerns.
• Team Capacity and Development: Provide flexible coverage across regions, contribute to process improvements and build technical knowledge through coaching, training and progressively complex assignments.
• Other Duties: Performing other duties as assigned, adapting to new tasks or shifts in priorities as necessary to support your team's and the company's mission.

Skills

Case & workflow coordination

Documentation accuracy

Client service

Analytical support

Risk awareness

Education

Bachelor’s degree or equivalent

Tools

CRM

Carrier portals

Workflow tools

MS Office

Job description

Cincinnati, OH

Detroit, MI

Dallas, TX

Chicago, IL

Farmington Hills, MI

Naples, FL

Charlotte, NC

Full time

R74036

ABOUT THE ROLE:

The Risk Advisory Associate supports the delivery and administration of insurance and risk-management solutions within Strategic Client Advisory Solutions. The role provides case-management, policy-administration and analytical support to the Director and Senior Risk Advisory Consultant, helping move client needs from wealth strategy assessment through application, underwriting, policy delivery and ongoing service. The Associate coordinates documentation, policy exceptions, carrier and third-party activity, and workflow tracking so senior consultants can focus on client advice and complex solution design. The role also develops foundational risk-advisory expertise and may support defined client and advisor interactions under appropriate guidance.

Please see below for specific responsibilities and requirements for this role.

YOUR RESPONSIBILITIES:

The responsibilities for this role are below; you may support projects of varying complexity based on skill and organizational priorities.

• Case Management: Coordinate assigned insurance cases from intake through underwriting, issue and delivery; track requirements, deadlines, approvals and follow-up items.
• Policy Administration: Prepare and process applications, policy changes, exception requests, service forms and related documentation accurately and within established standards.
• Assessment Support: Gather client and policy information, organize existing coverage, prepare preliminary analyses and support the risk‑assessment component of the wealth strategy process.
• Illustrations and Proposals: Request and organize carrier illustrations, quotes and marketing summaries; support comparison materials and presentation preparation for consultant review.
• Client and Advisor Service: Respond to routine inquiries, coordinate outstanding requirements and communicate case status to clients, advisors and internal partners within role authority.
• Carrier and Third‑Party Coordination: Work with carriers, underwriters, transfer companies and other providers to resolve requirements and support timely implementation.
• Workflow and Records: Maintain accurate CRM, pipeline, electronic file and case‑note information; ensure documentation is complete and readily available for review.
• Policy Review Support: Assist with in‑force policy data collection, annual reviews, premium tracking and identification of items requiring consultant attention.
• Compliance and Controls: Follow licensing, privacy, documentation, suitability, escalation and operational requirements; promptly raise exceptions or concerns.
• Team Capacity and Development: Provide flexible coverage across regions, contribute to process improvements and build technical knowledge through coaching, training and progressively complex assignments.
• Other Duties: Performing other duties as assigned, adapting to new tasks or shifts in priorities as necessary to support your team's and the company's mission.

MINIMUM REQUIREMENTS:

• Bachelor’s degree or equivalent combination of education and experience.
• Three or more years of insurance, wealth management, financial planning, banking operations or comparable client‑service experience.
• Appropriate state insurance licenses for Life, Health and Long‑Term Care are required within the timeframe established by Fifth Third licensing guidelines.
• Demonstrated ability to manage detailed workflows, documentation and multiple deadlines accurately.

REQUIRED SKILLS:

Qualified candidates will possess a working degree of proficiency, typically developed through three or more years of relevant experience, in:

• Case and Workflow Coordination: Organizing multiple cases, requirements, deadlines and stakeholders through completion.
• Documentation Accuracy: Preparing, reviewing and maintaining insurance and client documentation with close attention to detail.
• Client Service: Communicating professionally, following through on commitments and resolving routine service needs.
• Analytical Support: Gathering data, reviewing policy information and preparing organized materials for senior review.
• Risk Awareness: Following policies, protecting confidential information and escalating concerns appropriately.

Please refer to the “Skills for Success” section to learn how to stand out as an applicant.

SKILLS FOR SUCCESS:

Qualified candidates will possess a working degree of proficiency across a suite of skills including, but not limited to:

• Insurance Knowledge: Familiarity with life, disability, long‑term care or annuity products, underwriting and policy‑service processes.
• Technology and Data Management: Experience with CRM, carrier portals, workflow tools and Microsoft Office applications.
• Collaborative Execution: Working effectively with consultants, advisors, clients, carriers and operational partners.
• Learning Agility: Building technical knowledge and taking on increasingly complex case and client responsibilities.
• Professional Development: Progress toward CLU, ChFC, CFP or another relevant insurance or financial‑planning designation.

DOING THE RIGHT THING:

Our employees take pride in doing the right thing for customers and colleagues as well as being accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures that protect all our valuable assets, including you.

Risk Advisory Associate

Total Base Pay Range 71,100.00 - 145,900.00 USD Annual

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well‑being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.

LOCATION -- Cincinnati, Ohio 45202

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military state, veteran status or any other legally protected status.

Fifth Third is a bank that’s as long on innovation as it is on history. Since 1858, we’ve been helping individuals, families, businesses and communities grow through smart financial services that improve lives. With a commitment to taking care of our customers, employees, communities and shareholders, our goal is not only to be the nation’s highest performing regional bank, but to be the bank people most value and trust.