RISE Guide: Intensive Post-Discharge Peer Support

firsthand; Vancouver (WA); On-site; USD 40,000 - 55,000; Full time

Job summary

firsthand supports individuals living with SMI through a team of peers, clinicians, and benefits specialists to improve health outcomes. As a RISE Guide, you provide intensive post-discharge management and navigate care and medication plans, coordinating with multidisciplinary teams to ensure safe transitions and ongoing engagement.

This role emphasizes empathy, problem solving, and collaboration within a community setting.

Qualifications

• Lived experience with SMI and/or SUD and recovery.
• Two years demonstrated recovery time from a mental health and/or substance use disorder.
• State Peer Recovery certification or eligibility and willingness to obtain within six months.

Responsibilities

• Provide intensive post-discharge management and transitions of care, ensuring stability post psychiatric hospitalization.
• Coordinate and support treatment plans for substance use disorders when applicable.
• Assist individuals with navigating medications, addressing barriers to adherence and communicating with prescribers.
• Develop safety plans and action steps based on individual supports and triggers.
• Co-navigate systemic barriers to access care including appointments, transportation, and enrollment.
• Participate in daily huddles and regular reviews to coordinate care for RISE individuals.
• Support after-hours rotation for crisis or urgent needs when required.
• Maintain engagement with individuals, building trust through empathy and problem solving.
• Help our broader RISE team minimize sentinel or traumatic events and promote better outcomes.

Skills

Empathy

Active listening

Communication

Interpersonal skills

Collaboration

Multidisciplinary teamwork

Job description

firsthand supports individuals living with SMI through a team of peers, clinicians, and benefits specialists to improve health outcomes. As a RISE Guide, you provide intensive post-discharge management and navigate care and medication plans, coordinating with multidisciplinary teams to ensure safe transitions and ongoing engagement.

This role emphasizes empathy, problem solving, and collaboration within a community setting.