RIGHT OF WAY ENFORCEMENT AGENT II

City and County of Denver; United States; On-site; USD 33,000 - 49,000; Full time

Benefits offered by this job

Life-long pension

457B Retirement Plan

PTO + holidays

Medical/Dental/Vision plans

Job summary

The City and County of Denver is seeking a Parking Enforcement Agent II to enforce parking regulations, manage violations, and support ROWE operations within the Department of Transportation & Infrastructure. You will engage with the public, inspect the right of way, and help ensure safe, accessible mobility citywide.

Ideal candidates bring strong customer service, calm under pressure, and solid documentation skills.

Qualifications

• Graduation from high school or GED/HiSET/TASC.
• Two years of experience enforcing parking regulations with notices and citations.
• Code Enforcement Commission certification required.

Responsibilities

• Enforce parking regulations and issue citations as needed.
• Monitor non-compliance within micro-mobility program scopes.
• Ensure valet operators operate within permit terms.
• Inspect objects in public right of way and outdoor restaurant expansions.
• Prepare paperwork for legal review and appear in court when required.
• Answer dispatch calls and assist in ROWE agent duties as needed.
• Use multiple software programs to document and track cases.
• Educate business owners to gain compliance.

Skills

Outstanding customer service skills

Stay calm under pressure

Time management

Professional communication (writing)

Organizational skills

Education

High school diploma or GED

Job description

About Our Job With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

What We Offer

The City and County of Denver offers competitive pay commensurate with education and experience. The salary range for this position is $23.89-$35.84. New hires are typically brought into the organization between $27.00-$30.00/hour based on experience.

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

Location & Schedule

In this position you can expect to report to the Central Platte Campus, Gary Price Building (Building 2), located at 1271 W Bayaud Avenue, Denver, CO 80223. Parking is provided. Scheduling assignments are determined bi-annually (using a shift bidding system), where you may bid on the shifts listed below. Hours/schedules can change. Shifts consist of five (5) 8-hour days. The primary shift will be discussed in interview and can be any of the shifts listed below. Shifts are bi-annual commitments and are subject to change based on business needs. Shifts are not guaranteed and are subject to change. 7% pay differential depending on shift assigned. Work schedule may be adjusted on an as needed basis to support operational needs.

• 7:30 a.m.-4:00 p.m.
• 11:30 a.m.-8:00 p.m.

Who We Are & What You’ll Do

The Department of Transportation and Infrastructure (DOTI), through its employees, enhances the quality of life in Denver by efficiently delivering effective, high quality, safe and equitable public infrastructure, and services. For more information, please visit the DOTI website. DOTI’s Commitment to Equity: DOTI is committed to providing attention and resources to the areas, assets, and people of the city with the greatest need through equitable contracting, equitable investments, and equitable workforce development. DOTI’s culture revolves around four key principles: (1) Invest in Our People, (2) Operate with Discipline, (3) Use Data to Drive Decisions, and (4) Deliver Results. Right of Way Enforcement (ROWE) is a division within DOTI that provides enforcement services primarily within the public right-of-way, with a strong focus on parking and mobility. ROWE’s services include parking enforcement, street sweeping support, vehicle booting, ADA and bike lane safety enforcement, permitted special event enforcement, encroachment enforcement, and customer request management. In 2026, ROWE also launched a new Parking Citation Administrative Review Program. The division coordinates closely with other DOTI teams, City departments with enforcement authority, and Denver County Courts to support parking-related actions and ensure consistent, effective enforcement. Through this work, ROWE helps promote mobility, safety, accessibility, and economic vitality throughout the City and County of Denver.

As a Parking Enforcement Agent II, you will:

• Be an ambassador of the City of Denver to visitors and citizens who is responsible for enforcing compliance with parking regulations through the issuance of citations for violations of the revised municipal code, state statutes and rules and regulations governing parking
• Monitor and report issues of non-compliance within the framework of the city’s micro-mobility program
• Ensure that permitted valet operators are operating within the parameters of their permit
• Perform inspections of various items placed in the public right of way to include tables, chairs and railings
• Perform inspections for the temporary outdoor expansion program for restaurants
• Issue series of administrative orders including correction orders for non-compliance as well as administrative citations
• Prepare case paperwork and documentation for legal review as needed
• Attend court if subpoenaed
• Answer Dispatch calls for service
• Assist in ROWE l Agent duties as needed such as Towing & street sweeping assignments
• Utilize several software programs to document and track cases
• Interact on a regular basis with business owners in order to educate and gain compliance

What You’ll Bring

We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level. Our ideal candidate has some or all the following experience, skills, and characteristics:

• Outstanding customer service skills
• Ability to stay calm under pressure and defuse tense situations
• Strong time management skills
• Strong professional communication skills including business writing and documentation
• Strong organizational skills

Required Minimum Qualifications

We recognize your time is valuable, so please do not apply unless you meet the following required minimum qualifications:

• Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
• Experience Requirement: Two (2) years of experience enforcing compliance of parking regulations by issuing notices and citations for violations.
• Education/Experience Equivalency: Additional appropriate education may be substituted for one year of the minimum experience requirement.
• License/Certifications: Requires a valid Driver's License at the time of application. Must obtain a Code Enforcement Commission from the Executive Director of Safety's Office. This certification is required in accordance with the City Charter and the Denver Revised Municipal Code. Failure to obtain the commission will result in the withdrawal of the offer for the position, end probationary status or disqualification from employment. Licenses and certifications must be kept current as a condition of employment.
• Internal Candidates Only: Please note that probationary employees are not eligible to apply to open positions until they’ve successfully passed probation. Please only apply if you have already passed probation.

About Everything Else

Job Profile CN2393 Right of Way Enforcement Agent II To view the full job profile including position specifications, physical demands, and probationary period.

Position Type Unlimited Position Salary Range $23.89 - $35.84 Target Pay $27.00-$30.00/hour based on experience Agency Dept of Transportation & Infrastructure Redeployment during Citywide Emergencies City and County of Denver employees may be re‑deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.

Assessment Requirement

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact [e-mail] with three business days’ notice. Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S. For information about right to work.