Rider Care Specialist: Expert Bike Guidance & Support

Red Rock Bicycle Co; Hurricane (UT); On-site; USD 30,000 - 40,000; Full time

Job summary

Red Rock Bicycle Co in Hurricane, Utah is looking for a Rider Care professional to help customers find their ideal bikes and gear. The role focuses on customer engagement, product knowledge, and follow-up to ensure a positive buying experience. Candidates should be passionate about cycling, possess strong communication skills, and stay informed about the latest bike technologies and trends. This position offers the opportunity to make a tangible impact in customers' lives by fostering confidence and joy in cycling.

Qualifications

• Strong passion for bike models and technologies.
• Excellent communication and sales techniques.
• Ability to build relationships and provide customer engagement.

Responsibilities

• Help customers select the right bike and accessories.
• Build meaningful customer connections.
• Follow up and maintain relationships with riders.
• Stay updated on industry trends and products.

Job description

Red Rock Bicycle Co in Hurricane, Utah is looking for a Rider Care professional to help customers find their ideal bikes and gear. The role focuses on customer engagement, product knowledge, and follow-up to ensure a positive buying experience. Candidates should be passionate about cycling, possess strong communication skills, and stay informed about the latest bike technologies and trends. This position offers the opportunity to make a tangible impact in customers' lives by fostering confidence and joy in cycling.