Rheumatology Float Medical Assistant - Twin Cities Orthopedics

iHealth; Eagan (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Tuition Reimbursement

401(k) with Profit Sharing

Employee Assistance Program

Job summary

i-Health is seeking a Clinical Care Coordinator to support the clinic and physician care team across multiple Minnesota locations (Woodbury, Eagan, Hudson, Stillwater). This full-time role runs Monday–Friday, 7:30 AM–5:00 PM, focusing on patient care, room preparation, charting, injections, and coordinating labs and tests.

The ideal candidate will have CMA/LPN/ATC credentials or Medical Assistant Certification, with 1–3 years of clinic experience and strong multitasking, confidentiality, and

Qualifications

• High School Diploma or GED required.
• CMA or LPN or ATC or equivalent certification preferred.
• Medical Assistant Certification preferred.
• 1–3 years of medical clinic experience preferred.
• Phlebotomy experience preferred or willingness to become proficient.
• Ability to multi-task and manage patient flow; confidential handling of health information.

Responsibilities

• Prepare, stock, and clean exam rooms.
• Verify patient information and document chart history.
• Measure vital signs and document in patient chart.
• Room patients and update chart information.
• Assist with injections, dressings, and equipment per provider.
• Support physicians with procedures and tests as directed.
• Coordinate referrals, prior authorizations, and insurance communication.
• Triage calls and manage patient communications.
• Maintain logs and clinic supplies; ensure proper documentation.

Skills

Patient flow management

Confidential health information

Multi-tasking

Effective communication

Education

High School Diploma/GED

CMA/LPN/ATC or equivalent

Medical Assistant Certification

1-3 years in clinical setting

Job description

The Clinical Care Coordinator will support the clinic and physician care team by providing administrative and patient care services.

This is a full-time float role working Monday - Friday 7:30 AM - 5:00 PM out of our Woodbury, Eagan, Hudson & Stillwater locations.

Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.

Essential Functions:

• Prepare, stock, and clean exam room.
• Prepare for clinic and surgeries, ensuring pertinent information is available in the chart for the physician prior to entering the patients' room (i.e., MRI, CT, EMG and lab reports).
• Measure vital signs, including weight, blood pressure, pulse temperature, and document all information in patient's chart.
• Room patients. Verify patient information by interviewing patient, recording medical history, confirming purpose of visit and updating chart history.
• Maintain an efficient, organized clinical flow.
• Gather and verify pertinent patient information, compile patient medical data
• Assist with documentation of patient data into electronic health records system
• Prep for injections, change dressings, apply durable medical equipment, and remove sutures/staples under provider direction
• Ensure all related reports, labs and information is filed and available in patients' medical records prior to their appointment.
• Perform lab draws/prepare and label labs, perform venipunctures and finger sticks.
• Maintain all logs and required checks (i.e., refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.).
• Provide direct assistance to physician with medical procedures such as ultrasounds, injections, PRP, MRI's and other procedures as necessary.
• Administer biologic and other medications.
• Submit medication refill requests, help with prior authorizations and appeals.
• Triage phone calls, review results management, enter and create patent lab orders, process specimens, and prepare for shipment daily
• Assist with patient transfers
• Ensure coding requirements are followed during entry of patient information
• Act as a prescribing delegate to enter medical orders (i.e. medications, laboratory services, imaging studies and other auxiliary services into the computerized provider order entry (CPOE) into patient electronic records under the direct supervision of the provider
• Manage the clinic schedules and communicate any scheduling issues with Lead or Supervisor in a timely manner
• Schedule patient appointments, surgeries, MRI's, bone scans, EMG's, consults and any other tests ordered by the provider
• Manage the physician's schedule, including surgeries, clinics, meetings and any other pertinent items. Inform the appropriate staff with any changes to the physician's schedule
• Provide efficient, effective liaison between the physician and patients, hospitals, therapist, QRC's, attorneys, insurance companies, employers, and other staff members
• Contact insurance companies and worker's compensation officials for authorizations for scheduled tests; provide accurate information to the prior authorization team
• Inform "on call" surgeon of any inpatient cases that will require rounding during the weekend.
• Triage phone calls from emergency/urgent patients
• Relay, screen, and appropriately reply to all patient calls. Document all phone messages in the patient's electronic chart
• Coordinate ordering supplies and/or equipment for surgeries and/or clinics (i.e. prosthesis for surgery, lab coats for clinics).
• Able to support multiple specialties

Education and Experience Requirements:

• High School Diploma/GED is required.
• Certified Medical Assistant (CMA) certification, Licensed Practical Nurse (LPN), Athletic Trainer (ATC) or equivalent.
• Medical Assistant Certification from an accredited school preferred.
• 1-3 years' experience in a medical clinic setting or equivalent.
• Phlebotomy experience preferred or willingness to become proficient.
• Demonstrated ability or experience in patient flow management, medical assisting, and confidential management of patient health information.
• Ability to multi-task to provide services to patients in a warm, professional manner.

Benefits & Compensation:

• Actual starting pay will vary based on education, skills, and experience.
• We offer a comprehensive benefits package
  • Employees working 30+ hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle), Dental & Vision plans, as well as Tuition Reimbursement.
  • All employees, regardless of hours, are eligible for 401(k) w/ Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more.

Working Conditions:

• Frequentlylift up to 50 pounds independently and occasionally up to 100 pounds with assistance.
• Requires the ability to stand, walk, bend, and move continuously throughout the shift.
• Must be able to frequently perform physical activities such as pushing, pulling, and reaching.
• Visual acuity to read electronic and paper documents.
• Auditory ability to participate in phone or video calls clearly.
• Manual dexterity to operate standard office equipment (e.g., computer, phone, printer).

Setting:

• Clinic

Essential Requirements:

Ability to:

• Comply with company policies, procedures, practices and business ethics guidelines.
• Complete job required training.
• Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
• Demonstrate prompt and reliable attendance
• Work in the clinic, office or surgery center during business hours
• Travel independently throughout the clinic, office or surgery center (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
• Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
• Communicate and interact in a respectful and professional manner
• Prioritize workload while being flexible to meet the expectations of the daily operations
• Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
• Understand and execute a variety of instructions
• Effectively operate equipment and communicate on and operate the phone system
• Work independently with minimal supervision
• Travel to other work locations, if required

Notes

• Revo/ i-Health is an Equal Opportunity Employer. We are committed to fostering an inclusive and accessible workplace. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. Applicants or employees who wish to request an accommodation may do so by emailing [e-mail]. For more information, please review the Know Your Rights notice