RFS Service Tech (KY, Louisville)

Five Star Breaktime Solutions; Louisville (KY); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401(k) match

Medical/Dental/Vision

Voluntary FSA

Life Insurance

Short/Long-term Disability

Feeding the Future charity involvement

Job summary

Five Star Breaktime Solutions is seeking an RFS Service Technician to install, maintain, troubleshoot, and repair commercial coffee, water, and refreshment equipment. The role requires delivering supplies, stocking locations, and maintaining inventory while upholding safety standards.

The ideal candidate has a mechanical mindset, thrives independently, and provides exceptional customer service. Valid license, ability to lift heavy items, and DOT readiness are required.

Qualifications

• High school diploma or GED is required.
• Valid driver’s license with a clean driving record.
• Consent to a drug screen and pre-employment background check.
• Able to lift up to 75 pounds regularly.
• DOT requirements: must be at least 21 years old.

Responsibilities

• Install, maintain, troubleshoot, and repair commercial coffee brewers, water coolers, filtration systems, ice machines, and other refreshment equipment.
• Perform preventative maintenance, cleaning, and inspections for optimal performance.
• Diagnose equipment malfunctions and replace defective components.
• Deliver and stock coffee, water, condiments, cups, and related refreshment products at customer locations.
• Rotate inventory using FIFO and remove expired/damaged products.
• Maintain service parts inventory on assigned vehicles and complete work orders accurately.
• Build strong customer relationships by responding promptly to service requests.

Skills

Mechanical aptitude

Customer service

Problem solving

Safety awareness

Education

High school diploma or GED

Tools

Multimeter

Refrigeration tools

Basic hand tools

Job description

Five Star Breaktime Solutions is a premier provider of away-from-home convenience services, committed to delivering innovative breaktime solutions that enhance customer experiences. We are seeking an RFS Service Technician to install, maintain, troubleshoot, and repair commercial coffee, water, and refreshment equipment while ensuring customer locations remain fully stocked, clean, and operating efficiently. This role is ideal for a mechanically inclined individual who enjoys working independently, solving problems, providing exceptional customer service, and building strong relationships with clients.

What Five Star Has To Offer

• 401(k) retirement savings plan with company match.
• Comprehensive medical, dental, and vision insurance plans (individual and family coverage).
• Voluntary FSA, life insurance, and short/long-term disability options.
• Opportunity to support our 501(c)(3) charity, Feeding the Future, Inc., which provides over 500,000 meals annually to children in need.

Key Responsibilities

• Install, maintain, troubleshoot, and repair commercial coffee brewers, water coolers, filtration systems, ice machines, and other refreshment equipment.
• Perform preventative maintenance, equipment cleaning, and routine inspections to ensure optimal performance.
• Diagnose equipment malfunctions and repair or replace defective components.
• Deliver and stock coffee, water, condiments, cups, and related refreshment products at customer locations.
• Rotate inventory using FIFO practices and remove expired or damaged products.
• Maintain accurate inventory of service parts and products on assigned vehicles.
• Complete service calls, work orders, and inventory transactions using company systems.
• Build strong customer relationships by responding promptly to service requests and resolving equipment issues.
• Maintain a clean, organized company vehicle and perform daily vehicle inspections.
• Follow all company safety policies, DOT regulations, and food safety standards.
• Communicate equipment concerns, inventory needs, and customer opportunities to management.
• Perform additional duties as assigned.

Required Qualifications

• High school diploma or GED.
• Valid driver's license and clean driving record.
• Must be able to consent to a drug screen and pre-employment background check.
• Must be able to lift up to 75 pounds regularly.
• Ability to lift, bend, stoop, kneel, and reach throughout the workday.
• Must be at least 21 years old to meet DOT requirements.

Preferred Qualifications

• Technical or trade school education.
• Experience repairing coffee, beverage, vending, or foodservice equipment.
• Experience with electrical, plumbing, refrigeration, or mechanical systems.
• Route merchandising or delivery experience.

Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities.

Location - KY, Louisville - KY - 4406 Ole Brickyard Cir.