Reverse Logistics Lead - Kitting & Open Box

Greenworks; Morganton (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401k with company match

Paid time off

Job summary

Greenworks is seeking a Kitting Supervisor to lead day-to-day reverse logistics and kitting operations in Morganton, NC. You will oversee Returns, Reconditioning, Kitting/Dekitting, and the Open Box Program, ensuring safety and quality while driving efficiency.

On the floor about 85% of the time, you will coach teams, manage inventory in SAP, assign tasks, and implement improvements. The role requires strong leadership and hands-on problem solving in a fast-paced environment.

Qualifications

• Experience in reverse logistics, reconditioning, or kitting/dekitting preferred.
• Strong analytical and problem-solving skills with ability to establish facts and conclusions.
• Proven leadership with hands-on, team-oriented mindset.

Responsibilities

• Lead full-cycle reverse logistics operations: receiving, processing, testing/reworking, kitting/dekitting, labeling, and resale preparation.
• Supervise the Open Box Program, ensuring accurate inspection, grading, and resale preparation at appropriate discounts.
• Manage SAP inventory movements and maintain accurate records across reverse logistics areas.
• Spend ~85% of time on the production floor supporting team members, coaching, and providing real-time feedback.
• Assign daily tasks based on skills and workload across Returns, Reconditioning, Kitting/Dekitting, and Open Box activities.
• Ensure safety standards, including PIT operation guidelines, are followed.
• Use RF guns and scanning tools to optimize tracking, accuracy, and efficiency.
• Conduct quality checks at each reconditioning, testing, and packing stage to maintain product integrity.
• Monitor part inventory levels and productivity metrics, adjusting resources as needed.
• Respond to customer issues with professionalism and resolution-focused communication.
• Support project management with data and documentation as needed.
• Interview to fill openings and support training/onboarding of new hires.

Skills

Reverse logistics

Leadership

Analytical thinking

Communication skills

PIT operation

Inventory management

MS Office

Team collaboration

Education

High school diploma or GED

Bachelor's degree preferred

Tools

SAP

RF guns

Job description

Greenworks is seeking a Kitting Supervisor to lead day-to-day reverse logistics and kitting operations in Morganton, NC. You will oversee Returns, Reconditioning, Kitting/Dekitting, and the Open Box Program, ensuring safety and quality while driving efficiency.

On the floor about 85% of the time, you will coach teams, manage inventory in SAP, assign tasks, and implement improvements. The role requires strong leadership and hands-on problem solving in a fast-paced environment.