Revenue Strategy & Operations Manager

Mixpanel; San Francisco (CA); On-site; USD 189,000 - 231,000; Full time

Benefits offered by this job

Comprehensive Medical, Vision, and Dental Care

Generous Vacation Policy

Enhanced Parental Leave

Job summary

A leading event analytics platform in San Francisco is seeking a Revenue Strategy & Operations Manager. This role involves driving customer retention strategies and collaborating closely with sales and customer success leadership. The ideal candidate will have experience in a high-growth B2B SaaS environment and strong project management skills. Join to help unlock the next phase of growth by enhancing customer lifetime value and operational efficiency.

Qualifications

• 3+ years of experience at a top tier Management or Strategy Consulting firm.
• 2+ years in Corporate Strategy, Business Operations, or Sales Strategy in a B2B SaaS environment.
• Strong project management and problem-solving skills.

Responsibilities

• Drive strategic initiatives for customer engagement and growth.
• Conduct market analyses to inform strategic decisions.
• Collaborate with cross-functional teams to achieve customer outcomes.

Skills

Project management

Analytical skills

Cross-functional collaboration

Customer retention strategies

Tools

Salesforce (SFDC)

Job description

Join Mixpanel: Revenue Strategy & Operations Manager Opportunity

About Mixpanel

Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.

Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.

About the Team

The Revenue Strategy & Operations team at Mixpanel partners with the Regional Business Leaders & Global Leaders to help set and execute global and regional revenue strategies. We build and execute core operational processes such as business planning and reporting, facilitate key decision making, work with leadership on crafting strategies and support ongoing business operations management - whatever is needed to make our Sales teams successful!

About the Role

As Revenue Strategy & Operations Manager, you’ll support on defining the strategy behind customer retention and account growth. You\'ll partner closely with CS and Sales leadership to improve Gross and Net Revenue Retention, enable scalable expansion motions, and proactively identify areas to enhance the customer experience and lifetime value. This role blends strategic problem solving, operational rigor, and cross-functional collaboration to unlock the next wave of Mixpanel’s growth.

Responsibilities

• Drive strategic initiatives that shape how we engage, retain, and grow our customer base
• Conduct advanced market, customer, and product analyses to uncover whitespace opportunities, inform strategic bets, and guide resource allocation
• Own and evolve the reporting framework for sales and post-sales KPIs—translating insights into recommendations that shape our post-sales strategy
• Act as a strategic thought partner to GTM leadership—bringing analytical rigor and business acumen to inform key decisions and go-to-market priorities
• Provide high-impact operational support to the Sales organization, proactively identifying bottlenecks and implementing scalable solutions to improve performance
• Run and evolve key operating cadences, including business performance deep dives, and executive-level business reviews across post-sales teams
• Collaborate cross-functionally with Product, Sales, Finance, and Marketing to ensure alignment and shared ownership of customer outcomes throughout the full lifecycle

We\'re Looking for Someone Who Has

• 3+ years of experience at a top tier Management or Strategy Consulting firm
• 2+ years of operating experience in Corporate Strategy, Business Operations, or Sales Strategy in a high-growth, fast paced environment at a B2B SaaS organization
• Experience defining and operationalizing GTM Strategy and proven experience driving impact on retention and expansion metrics (GRR, NRR, etc.)
• Strong project management experience with demonstrated ability to effectively manage time, prioritize tasks and work within deadlines
• Track-record of collaborating with cross-functional partners to execute projects
• Highly motivated, innate intellectual curiosity, and a strong desire to drive impact
• Excellent problem-solving skills, and the ability to thrive in a fast-paced, dynamic environment
• Outstanding written and oral communication skills

Bonus Points For

• Working knowledge of SFDC including Reporting and Record Management from lead creation through opportunity closure
• Proficiency in modeling and analyzing complex and large data sets
• Demonstrable passion for the data analytics industry

Compensation

The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage.

Mixpanel Compensation Range

$189,000 - $231,000 USD

Benefits and Perks

• Comprehensive Medical, Vision, and Dental Care
• Mental Wellness Benefit
• Generous Vacation Policy & Additional Company Holidays
• Enhanced Parental Leave
• Volunteer Time Off
• Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

*please note that benefits and perks for contract positions will vary*

Culture Values

• Make Bold Bets: We choose courageous action over comfortable progress.
• Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.
• One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
• Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
• Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star.
• Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.

Why choose Mixpanel?

We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.

Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.