Revenue Operations Specialist

RevOps Report; Overland Park (KS); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Flexible schedule

Health insurance

Health savings account

Paid time off

Parental leave

Vision insurance

Job summary

Lifted Logic seeks a Rev Ops Specialist to lead CRM adoption, coordinate workflows, and drive measurable growth for clients. You will own the client relationship from kickoff through a multi‑month engagement, coordinating specialists as needed to maximize ROI.

Hybrid role in Overland Park, KS with a focus on adoption, data accuracy, and proactive check-ins to secure contract renewals and client success.

Qualifications

• Deep understanding of digital marketing, CRM systems, and business operations.
• Strong client-facing communication skills and the ability to renew client relationships.
• Proven problem-solving skills and attention to detail.

Responsibilities

• Serve as primary contact for Rev Ops program clients from kickoff through renewal.
• Lead CRM adoption trainings and coach client teams to use the system.
• Produce monthly or quarterly CRM Audit Reports as accountability tools.
• Build and run client workflows and ensure data powering reports is complete.
• Provide Rev Ops coaching across marketing, sales, and operations to drive ROI.

Skills

CRM systems

Digital marketing

Client-facing communication

Business operations

Attention to detail

Problem solving

GoHighLevel

Education

Degree in Business/Marketing

Tools

GoHighLevel

Job description

Position Summary

The Rev Ops Specialist and Strategic Growth Team serves as the primary point of contact for Lifted Logic's Rev Ops program track from project inception through ongoing engagement. Each member (VP of Strategic Growth) is responsible for driving the behavioral change that produces results — and the results that matter are client business growth and client retention: delivering enough value that clients re\-sign their contracts and view Lifted Logic as indispensable. Unlike a traditional account manager, the Strategic Growth Team owns the CRM, workflow, and reporting relationship end-to-end. The work is built on three pillars: (1\) getting the client to actually adopt the CRM and improve their leads back, (2\) turning on and helping to facilitate the workflows that re\-engage past patients and old leads, and (3\) helping the client know their numbers.

About This Role

Position Summary The Rev Ops Specialist and Strategic Growth Team serves as the primary point of contact for Lifted Logic's Rev Ops program track from project inception through ongoing engagement. Each member (VP of Strategic Growth) is responsible for driving the behavioral change that produces results — and the results that matter are client business growth and client retention: delivering enough value that clients re\-sign their contracts and view Lifted Logic as indispensable. Unlike a traditional account manager, the Strategic Growth Team owns the CRM, workflow, and reporting relationship end-to-end. The work is built on three pillars: (1\) getting the client to actually adopt the CRM and improve their leads back, (2\) turning on and helping to facilitate the workflows that re\-engage past patients and old leads, and (3\) helping the client know their numbers.

Acting as both a Revenue Operations consultant and an accountability partner, the team runs a monthly scored CRM audit, coaches adoption, and ensures clients see measurable ROI. The role is a quarterback, not a solo consultant: it knows the playbook and pulls in the right specialist (CRM Project Manager, developer, leadership, marketing, finance) when a client's needs call for it.

Essential Functions

• Serves as the primary point of contact for Rev Ops program clients from kickoff through the full 18-month engagement (6 months website \+ 12 months marketing) and renewals.
• Owns CRM adoption as the make-or-break deliverable: leads client CRM trainings, assigns lead-callback role ownership, and coaches the daily to-do dashboard habit until the client is actively using the system.
• Produces and presents a monthly (or quarterly) scored CRM Audit Report (out of 5\.0) as the core accountability instrument, opening every recurring meeting with the 15-minute audit.
• Builds, launches, and runs the client's workflows (cancellation, no-show, rebooking, re-engagement, and the rest of the workflow menu), owning the data required to keep them fed.
• Provides Revenue Operations consulting across marketing, sales, and operations — coaching on CRM adoption, lead-callback protocols, re-engagement, and helping the client see the revenue already sitting in their database.
• Helps clients know their numbers — throughput, conversion, average ticket, utilization — using the standard CRM reporting widgets installed on every account.
• Practices active listening: hears the problems a client raises and pulls the right person or tool from the toolbox to solve them.
• Maintains proactive check-ins (reaching out the same week if CRM usage dips, not waiting for the monthly call) and remains readily available, reinforcing execution and building trust.
• In the loop and able to help the Project Manager or the Account Manager to keep all client deliverables on scope and schedule.
• Manages Teamwork task lists, documentation, and internal reporting for all assigned CRM, workflow, and reporting tasks on an account.
• Coordinates the client's data setup — EMR export/data-request, reporting configuration, and (where available) integration — to power workflows and reporting.
• Drives client retention by consistently demonstrating ROI, surfacing new opportunities, and positioning Lifted Logic as essential through contract renewal.

Position Requirements

• Deep understanding of digital marketing, CRM systems (GoHighLevel a plus), and business operations.
• Demonstrated client-facing communication skills — able to hold clients accountably while building the trust that drives renewals.
• Strong written and verbal communication skills.
• High attention to detail and a process-oriented approach.
• Ability to adapt to new processes and evolving systems (we build the plane as we fly it).
• Proven critical thinking and problem-solving, with comfort delivering difficult feedback.

Preferred Qualifications

• Degree in Business, Marketing, or a related field.
• 5–7 years in account management, business consulting, Revenue Operations, or client-facing strategic roles, with a track record of client retention and business growth.

Please note

Lifted Logic operates on a hybrid work schedule and all employees are required to be in office 3 days a week (Tuesday, Wednesday, & Thursday).

Job Type: Full-time

Pay: $70,000.00 - $95,000.00 per year

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Vision insurance

Work Location: Hybrid remote in Overland Park, KS 66207