REVENUE OFFICER 2

State-of-Nevad; Carson City (NV); On-site; USD 52,000 - 76,000; Full time

Job summary

Nevada Department of Taxation is seeking a Revenue Officer 2 to join the Revenue/Compliance Section in Carson City or Reno. You will investigate noncompliance, collect delinquent taxes, contact taxpayers, and assist with tax return processing.

The role requires applying enforcement techniques and communicating clearly with taxpayers to secure payment arrangements. Responsibilities include examining records from banks and courts, preparing cases for hearings, and maintaining detailed collection

Qualifications

• Graduation from high school or equivalent education; two years of related experience in collection or tax enforcement.
• Experience researching records from bank, court, or credit bureaus is valuable.
• Ability to explain tax laws and collect delinquent payments with integrity.

Responsibilities

• Investigate noncompliance with tax statutes and regulations through records research.
• Contact taxpayers to collect delinquent payments and provide information on liabilities.
• Establish payment agreements and monitor compliance across businesses and individuals.
• Prepare cases for hearings and provide testimony when required.
• Maintain records of collections, deposits, and taxpayer contacts.

Skills

Tax collection

Investigative methods

Enforcement knowledge

Record-keeping

Communication skills

Education

High school diploma or equivalent

Job description

The Department of Taxation is searching to fill the role of Revenue Officer 2. The position is located in our Revenue/Compliance Section in Carson City or Reno. Revenue Officers investigate instances of suspected noncompliance with statutes, rules, regulations, and policies through research of Department and other governmental records and other research techniques and initiate collection/compliance activities as necessary. They collect delinquent tax payments; contact taxpayers and provide information concerning tax liabilities; assist taxpayers in completing tax return forms; issue receipts for tax payments received; contact businesses which are opening or closing to inform owners of applicable tax laws, regulations, and liabilities.

Revenue Officers research and investigate public and bank records and locate real property, lien information, credit, and tax history from a variety of sources such as bank records, court records, and credit bureaus; examine real property, liens, credit, tax history, income, and the taxpayer’s place of business to identify assets and liabilities; compare assets and income to liabilities to determine the ability of the taxpayer to pay delinquent taxes.

Graduation from high school or equivalent education and two years of experience in one of the following areas: 1) management of a small business or a branch of a large business with responsibility for collection of delinquent accounts which must have included the authority to grant, adjust and arrange terms of credit; or 2) two years of experience as a collection agent in a collections agency which must have included the authority to grant, adjust and arrange terms of credit; OR two years of professional experience in tax and revenue investigation, collection and/or enforcement in a government, insurance or financial setting, one year of which must have been in collections; OR one year of experience as a Revenue Officer I or Tax Examiner II in Nevada State service; OR an equivalent combination of education and experience as described above.

Investigate complaints to determine whether the complaint is legitimate by examining computer records and files; determine the steps required to correct any improprieties.

Investigate instances of suspected noncompliance with statutes, rules, regulations and policies through field investigations, research of department and other governmental records, and other research techniques and initiate collection/compliance activities as necessary.

Collect delinquent tax payments; contact taxpayers and provide information concerning tax liabilities; visit places of business to collect delinquent tax payments; assist taxpayers in completing tax return forms; issue receipts for tax payments received; contact businesses which are opening or closing to inform owners of applicable tax laws, regulations and liabilities.

Investigate delinquent taxpayer accounts to determine whether the delinquent account should be designated as uncollectible or if the taxpayer has the ability to pay; analyze taxpayer account, credit, and asset information; document findings of the investigation and periodically conduct follow-up investigations of uncollectible accounts to determine whether or not the taxpayer’s ability to pay has changed.

Serve tax levies and participate in the lock and seal of businesses and property seizures; conduct property inventories of seized assets; transport seized goods by truck to storage location; assist the supervisor with public auctions to raise revenue to cover tax liabilities as assigned.

Prepare and maintain records and reports of collection activities; maintain receipt copies, records of monies collected, taxpayer payment histories, and records of taxpayer contacts and uncollected taxes; maintain records of deposits to aid in tracking payments not properly credited to the taxpayer’s account.

Provide assistance to the taxpayer/representative in completing proper tax forms; examine mathematical calculations to ensure correctness; answer general tax related questions using knowledge of tax laws and regulations; explain and interpret tax laws, departmental policies, and divisional policies to taxpayers with questions.

Maintain a variety of personal contacts with business representatives, individual taxpayers, bankers, lawyers, city and county law enforcement officials, and tax auditors in the process of locating taxpayers and collecting delinquent taxes.

Establish payment agreements; explain payment procedures to delinquent taxpayers including the amount of payments, rates of interest, collateral, and penalties for failure to make payments.

Prepare investigative and other cases against non-compliant taxpayers; present cases and provide testimony before hearings officers, boards, commissions, and courts.

Perform related duties as assigned.

Under general supervision, incumbents perform the duties described in the series concept at the journey level.

This job specification lists the major knowledge, skills and abilities of the job and is not all inclusive. Incumbent(s) will be expected to have knowledge, skills and abilities from a previous level.

Working knowledge of:

• tax or monetary revenue collection techniques and procedures
• investigative methods and sources of information used in reviewing suspected nonpayment of taxes and revenue
• enforcement of tax or revenue collection laws, regulations and licensing requirements for a variety of businesses and individuals.

Ability to:

• establish payment schedules based on taxpayer income and assets
• testify at hearings
• maintain accurate financial records using computer equipment
• prepare and maintain documentation related to collections activities
• establish and maintain cooperative working relationships with taxpayers, attorneys, taxpayer representatives, accountants, department staff and others