Revenue Cycle Trainer

Saint Francis Health System; Tulsa (OK); On-site; USD 55,000 - 75,000; Full time

Job summary

Saint Francis Health System in Tulsa, Oklahoma, seeks a Revenue Cycle Trainer to develop and oversee training for revenue cycle staff and end users, ensuring proficient use of systems and processes.

The role emphasizes needs analysis, program design, and collaboration with management to implement engaging curricula across the healthcare network.

Requires 3+ years in leadership, strong MS Office skills, and a High School diploma or GED; associate degree preferred.

Qualifications

• High School Diploma or GED required; Associate’s/technical degree preferred.
• Minimum 3 years of self-directed work, teamwork and leadership experience.
• Strong Microsoft Office (PowerPoint, Word, Excel, Outlook) and communication skills.

Responsibilities

• Creates system training, including needs analysis, design development, implementation and evaluation.
• Develops and updates engaging training materials—manuals, curriculums, handouts, job aids, workflow guides and presentations.
• Researches and updates education materials to stay current with regulatory and industry standards.
• Answers user inquiries, identifies recurring challenges, and develops job aids, workshops, or e-learning to address gaps.
• Provides classroom instruction and training across the healthcare system on revenue cycle topics and processes.

Skills

Microsoft Office

PowerPoint

Word

Excel

Outlook

Communication

Time management

Education

High School Diploma or GED

Associate’s degree preferred

Job description

Yale Campus - Blandine Building

Full time

JR31809

Full Time

Days

Schedule:

Monday-Friday 8:00am-4:30pm

Not a Remote Position

Job Summary:

The Revenue Cycle Trainer is responsible for the development, implementation and oversight of training and support for employees and end users involved in revenue cycle activities by reinforcing appropriate system usage and skills required. This position will identify training needs and map out learning and development plans.

Minimum Education:

High School Diploma or GED. Associate’s, vocational or technical degree in business, adult education, healthcare or related field, preferred.

Licensure, Registration and/or Certification:

None.

Work Experience:

Minimum 3 years of experience in self-directed activities, work teams and leadership.

Knowledge, Skills and Abilities:

Functional knowledge and skills in the use and of Microsoft Office Suite (Power Point, Word, Excel, and Outlook) or equivalent. Effective communication (verbal and written), interpersonal and time management skills. Demonstrate knowledge of healthcare environment and healthcare technologies. Demonstrate respect, courtesy and empathy to all individuals, patients, families, co-workers, physicians and volunteers. Demonstrate highly engaging facilitation skills in a variety of learning environments to ensure effectiveness and accuracy in engaging audiences with diverse skill sets and learning needs. Demonstrated ability to perform and maintain working relationships within the department and across all business units to foster a team environment.

Essential Functions and Responsibilities:

Creates system training, including needs analysis, design development, implementation and evaluation. Collaborates with management in developing, updating, implementing and maintaining creative, engaging and effective training programs and materials including manuals, curriculums, handouts, job aids, workflow guides and presentations. Researches, creates and updates education materials to ensure materials are up-to-date, relevant and compliant with regulatory and industry standards. Answers user inquiries and identifies recurring challenges or issues with end users, and develops job aids, user guides, workshops, e-learning, and/or curriculum to address gaps in understanding. Provides classroom instruction and training support to new and existing team members and end users throughout the healthcare system on a variety of revenue cycle topics/practices (including hard and soft skills), with emphasis on the technologies and processes needed to know to perform their jobs. Acts as a liaison to all supporting departments to ensure consistency of system usage, workflows, and training materials. Assists with the development of standard operating procedures and quality assurance activities. Identifies opportunities for process improvements, makes recommendations, and assists in development, training, and implementation of process changes. Develops positive relationships with managers and end users throughout the healthcare system in order to effectively implement relevant training objectives and measure training outcomes and inform management of any performance concerns. Participates in initiatives and ensures proper resources are available to achieve identified goals and that overall performance on quality metrics set forth by the organization or met.

Decision Making:

Independent judgment in making decisions involving non-routine problems under general supervision.

Working Relationships:

Coordinates activities of others (does not supervise). Works with internal/external customers via telephone or face to face interaction. Works with other healthcare professionals and staff.

Special Job Dimensions:

None.

Supplemental Information:

This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.

Revenue Cycle Training and Project Management - Yale Campus

Location:

Tulsa, Oklahoma 74136

EOE Protected Veterans/Disability

Saint Francis is a Catholic, not-for-profit Health system based in Tulsa, Oklahoma. We are the largest private employer in Eastern Oklahoma with over 12,000 employees, including 1,000 physicians. The health system is anchored by the 1,112-bed Saint Francis Hospital, the largest hospital in Oklahoma and the 11th largest in the nation. Our system also includes hospitals in south Tulsa, Muskogee and Vinita, as well as 110 Warren Clinic locations from Monkey Island to McAlester, northeastern Oklahoma's only children's hospital, a level IV neonatal intensive care unit, a 168-bed heart hospital, and Tulsa's leading trauma and emergency center.