Revenue Cycle Support Coordinator

10 Children's Healthcare of Atlanta, Inc.; Atlanta (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

Children’s Healthcare of Atlanta is seeking a Billing Support professional to assist the Billing and Charge Entry Units. The role provides escalation, review and correction of billing issues and supports the Revenue Cycle Department to ensure accurate claims and safe patient care.

Strong data entry, communication and organizational skills are essential. Preferred candidates have 3–5 years in a hospital or physician practice setting and a high school diploma or equivalent.

Qualifications

• Excellent data entry skills and good computer skills.
• Proficiency with Microsoft Windows, Word, Excel and Outlook required.
• Excellent communication and organizational skills.

Responsibilities

• Review charge entry, charge review and charge corrections.
• Make claim edits.
• Review late credits and late charges.
• Verify coverage and eligibility.
• Assist with patient class changes.
• Review and process Self Pay Undistributed POS refunds.
• Evaluate daily operations and adjust workflow as needed.
• Make recommendations for improvements to supervisor/manager.
• Assist Manager and Supervisors with miscellaneous projects and implementations.

Skills

Data entry

MS Office

Communication

Organization

Interpersonal skills

Critical thinking

Education

High school diploma or equivalent

Tools

Microsoft Windows

Word

Excel

Outlook

Job description

Work Shift Day Work Day(s) Friday, Monday, Thursday, Tuesday, Wednesday Shift Start Time 7:00 AM Shift End Time 3:30 AM Worker Sub-Type Regular Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Job Description

Provides support to the Billing and Charge Entry Units by escalating, reviewing and correcting issues related to billing. Gives support to the Director, Manager and Revenue Cycle Department. Proactively supports efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta.

Required Experience

• Experience 3 to 5 years of experience in a Hospital or Physician Practice

Preferred Qualifications

Preferred Qualifications N/A

Education

High school diploma or equivalent

Certification Summary

No professional certifications required

Knowledge, Skills, and Abilities

• Excellent data entry skills and computer skills and proficiency with Microsoft Windows, Word, Excel and Outlook required
• Excellent communication skills at all levels required
• Excellent organizational skills and ability to handle multiple tasks simultaneously
• Ability to work independently and prioritize tasks in a fast paced work environment
• Excellent interpersonal skills with the ability to interact positively and productively with both internal and external customers
• Critical thinking and problem solving skills

Job Responsibilities

• Review charge entry/charge review/charge corrections.
• Make Claim edits.
• Review late credits/late charges.
• Review pop bedtime and date corrections.
• Verify coverage and eligibility.
• Assist with patient class changes.
• Review and combine accounts that qualify for the 72-hr rule.
• Review and process Self Pay Undistributed POS refunds.
• Evaluate daily operations and assist in the adjustment of workflow in accordance with daily business needs.
• Make recommendations for improvement to supervisor/manager as appropriate.
• Assist Manager and Supervisors with miscellaneous projects and implementations as needed to ensure smooth operations.

Equal Opportunity Employer Statement

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Primary Location

Address 1575 Northeast Expy NE

Job Family

Patient Financial Services

About Us

Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow. With 3 hospitals, 20 neighborhood locations and a total of 673 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report. Children’s has been recognized as a Fortune 100 Best Place to Work, a Best Place for Working Mothers, and as a top employer for diversity and millennials. We offer a comprehensive compensation and benefit package that supports our mission, vision and values. We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country.

Additional Information

Connect to our mission of making kids better today and healthier tomorrow. Have questions about the recruitment process? Check out What to Expect. https://careers.choa.org/lp/What%20to%20Expect/2895392d3ba166e6/?locale=en_US