Revenue Cycle Specialist II (Physician Billing)

Cedars-Sinai; Oregon; Hybrid; USD 60,000 - 78,000; Full time

Job summary

Cedars-Sinai is seeking a Revenue Cycle Specialist II to support Patient Financial Services by reviewing and resubmitting claims, following up on accounts, and updating information as needed. The role emphasizes strong customer service, analytical skills, and knowledge of payor contracts within a fast-paced revenue cycle environment.

Applicants should have a high school diploma or GED and 2+ years of billing/collections experience; more experience is preferred.

Qualifications

• High school diploma or GED required.
• 2+ years hospital or professional billing/collections; 4+ years preferred.
• Basic computer navigation skills.
• Experience with Medicare, Medi-Cal, and other payors is a plus.

Responsibilities

• Participates in department meetings and provides feedback to management on process improvements.
• Monitors work queues and resolves accounts timely and accurately.
• Ensures information on accounts is complete and accurate; follows payment timeline protocol.
• Demonstrates knowledge of Cedars-Sinai core patient accounting systems.
• Performs data entry and proper documentation according to department standards.

Skills

Customer service

Analytical thinking

Problem solving

Communication skills

Prioritization

Education

High school diploma or GED

Tools

MS Office

Web/Vs

Emdeon

CS-Link

Job description

Align yourself with an organization that has a reputation for excellence! Cedars Sinai was awarded the National Research Corporation's Consumer Choice Award 19 years in a row for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company's Workplace of the Year. This annual award recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. We provide an outstanding benefit package that includes health care, paid time off and a 403(B). Join us! Discover why U.S. News & World Report has named us one of America's Best Hospitals.

What will you be doing in this role?

Under general supervision and following established practices, policies, and guidelines, provides commercial collections support to Patient Financial Services, performing duties which may include reviewing and resubmitting claims to third party payors, performing account follow-up activities, updating information on account, etc.. Positions at this level require advanced knowledge in specialized functions and a full understanding of the revenue cycle. Incumbents work independently and have strong customer service, analytic and problem-solving skills, and are able to understand, interpret and explain payor contracts and CSMC billing and collections policy and practices. Incumbents may assist other team members.This position may be cross-trained in other revenue cycle functions and provide back-up coverage.

The Revenue Cycle Specialist II:

• Participates in department meetings and provides feedback to management on how to improve department processes. Adheres to instructions, verbal and written, to achieve desired results.
• Adheres to documentation standards of the department and properly uses activity codes. Correctly enters data in fields. Maintains acceptable levels of speed and accuracy.
• Effectively monitors assigned work queues and workload, ensuring resolve of accounts in a timely and accurate manner. Takes initiative on issues and/or problems by escalating them to supervisor.
• Exemplifies high standards of professionalism, responsibility, accountability and ethical behavior.
• Processes incoming correspondence, based on reason code, timely and accurately.
• Ensures information on the account is complete and accurate. Adheres to payment timeline protocol.
• Adheres to payment timeline protocol and assists other team members with resolution of accounts when needed.
• Demonstrates detailed knowledge of Cedars-Sinai core patient accounting systems and/or department specific systems and uses them effectively and efficiently.

Approved Remote States: Arizona, California, Colorado, Florida, Georgia, Minnesota, Nevada, Oregon, Texas

Qualifications

Requirements:

• High school diploma or GED required.
• A minimum of two years' experience of hospital or professional billing and/or collections experience required. Four years' experience or more preferred.
• Ability to read, write, understand and speak effectively in English.
• Experience with Medicare, Medi-Cal and other commercial payors a plus.
• Basic computer and navigation skills.
• Experience with MS office, Web/Vs, Emdeon and CS-Link preferred.
• Working knowledge and understanding of regulatory and CSHS policies and procedures preferred.
• Basic understanding of HIPAA and other privacy information guidelines preferred.
• Ability to perform relevant business math (including addition, subtraction, multiplication and division).
• Good verbal and written communication skills.
• Keyboard and data entry proficiency.
• Ability to handle multiple tasks in a fast paced and high-volume environment with conflicting demands on time and attention. Ability to prioritize and organize work to complete assignments in a timely, accurate manner.
• Professional and courteous demeanor.

Experience we are seeking:

• Basic computer and navigation skills. Experience with MS office, Web/Vs, Emdeon and CS-Link preferred.
• Working knowledge and understanding of regulatory and CSHS policies and procedures preferred.
• Basic understanding of HIPAA and other privacy information guidelines preferred.
• Ability to perform relevant business math (including addition, subtraction, multiplication and division)
• Good verbal and written communication skills.
• Keyboard and data entry proficiency.
• Ability to handle multiple tasks in a fast paced and high-volume environment with conflicting demands on time and attention. Ability to prioritize and organize work to complete assignments in a timely, accurate manner.
• Professional and courteous demeanor.

Why Work Here?

Beyond outstanding employee benefits including health and dental insurance, vacation, and a 403(b) we take pride in hiring the best, most passionate employees. Our accomplished staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a dynamic, inclusive environment that fuels innovation.