Revenue Cycle Specialist
Our Los Angeles based client is seeking an experienced Epic Resolute Professional Billing Analyst to support healthcare revenue cycle operations, with a focus on claims management, insurance follow-up, denial resolution, payment posting, and patient billing. The ideal candidate will have hands‑on Epic Resolute Professional Billing experience, a strong understanding of healthcare reimbursement processes, and the ability to investigate and resolve complex billing and payer‑related issues. The duration is 6 months contract.
Responsibilities
- Support Epic Resolute Professional Billing workflows, including claims processing, workqueues, remittance, guarantor accounts, and patient billing.
- Manage insurance follow‑up, accounts receivable, claim rejections, denials, appeals, and payment discrepancies.
- Review and interpret EOBs, ERAs, payer correspondence, denial notices, and clearinghouse rejections to determine appropriate resolution.
- Research payer requirements, reimbursement policies, timely filing guidelines, and appeal procedures.
- Work with Medicare, Medi‑Cal, California Medicaid managed care plans, commercial insurers, workers' compensation, and third‑party administrators.
- Apply knowledge of CPT, HCPCS, ICD‑10‑CM, modifiers, medical necessity, claim forms, and denial codes to support accurate billing and reimbursement.
- Identify recurring billing issues and collaborate with revenue cycle teams to improve collections, reduce denials, and optimize workflows.
- Support revenue cycle reporting, account research, and resolution of outstanding receivables.
Qualifications & Requirements
- Minimum of 2 years of healthcare revenue cycle, medical billing, accounts receivable, insurance follow‑up, denial management, payment posting, patient billing, or business office experience.
- Hands‑on Epic Resolute Professional Billing experience is required.
- Experience with Epic workqueues, claims, remittance, guarantor accounts, patient billing, and reporting workflows preferred.
- Experience working with Medicare, Medi‑Cal, California Medicaid managed care plans, commercial insurance, workers' compensation, and third‑party administrators.
- Strong understanding of EOBs, ERAs, payer portals, clearinghouse rejections, denial notices, appeals, timely filing requirements, and reimbursement policies.
- Working knowledge of CPT, HCPCS, ICD‑10‑CM, modifiers, medical necessity, payer reimbursement methodologies, claim forms, and denial codes.
Preferred Certifications
- Certified Professional Biller (CPB)
- Certified Coding Associate (CCA)
- Certified Professional Coder (CPC)
- Certified Revenue Cycle Representative (CRCR)
- Or equivalent healthcare billing or revenue cycle certification.