Revenue Cycle Process Designer Senior

aah; Charlotte (NC); Remote; USD 85.000 - 128.000; Vollzeit

Benefits dieser Stelle

Remote work flexibility

Comprehensive benefits

Zusammenfassung

Advocate Health in Charlotte, NC is seeking a Revenue Cycle Informatics Specialist to analyze, design and standardize processes within Epic and related systems. You will collaborate with operations and IT to implement best practices across revenue cycle workflows, ensuring accuracy, monitoring, and training support for staff.

The role emphasizes cross-functional leadership, documentation excellence, and adaptability to Epic upgrades while maintaining compliance with organizational policies and

Qualifikationen

• Experience in Revenue Cycle workflow design and process management.
• Experience creating and maintaining improvements for Revenue Cycle operations.
• Strong documentation and organizational skills.

Aufgaben

• Analyze and standardize revenue cycle processes in Epic and other EHRs.
• Design and implement process improvements to drive best practices.
• Maintain a single source repository for processes and ensure policy compliance.
• Oversee the workflow communication plan for impacted teammates.
• Partner with Revenue Cycle Informatics teams to ensure effective monitoring and training.
• Advise leaders on standardized processes and changes in work units.
• Collaborate with Compliance, Internal Audit, and external auditors as needed.
• Coordinate with IT on Epic upgrades and system changes.

Kenntnisse

Revenue cycle knowledge

Process design

Documentation skills

Planning and organization

Interpersonal communication

Cross-functional leadership

Microsoft Office

Epic UserWeb (NOVA/Galaxy)

ServiceNow

Ausbildung

Bachelor's degree in Business or related field

Tools

Epic

Epic UserWeb NOVA

Epic Galaxy

ServiceNow

Jobbeschreibung

Department

13489 Enterprise Revenue Cycle - Workflow Optimization Pre Svc: Southeast

Status

Full time

Benefits Eligible

Yes

Hours Per Week

40

Schedule Details/Additional Information

Position is Remote.

Pay Range: $41.10 - $61.65

Major Responsibilities

• In conjunction with operational and IT stakeholders, analyzes, develops, and recommends strategies to standardize processes related to revenue cycle functions in Epic and other EHRs and integrated software applications.
• Researches, designs and recommends process improvements to drive revenue cycle best practices. Works in conjunction with operational and IT stakeholders to identify, evaluate, analyze, and develop integrated solutions for the standardization of revenue cycle activities.
• Contributes to a single source repository of all processes and adheres to an agreed-upon methodology for drafting, revising, and approving policies and procedures. Adheres to the agreed-upon methodology for the periodic review and certification of these processes.
• Oversees the workflow communication plan for impacted teammates.
• Partners with other teams within Revenue Cycle Informatics, including Registration Quality to ensure their monitoring processes are effective and accurate as needed, and acts as subject matter expert on documented workflows for Revenue Cycle Training and Revenue Cycle Support to assist those activities.
• Analyzes system or process issues, recommends changes, and provides consultation to leaders in implementing the standardized processes and changes within their work units.
• Partners with Compliance, Internal Audit, and external audit agencies to assist with organizational oversight initiatives, as needed.
• Partners with IT to review changes related to Epic Upgrades and other major projects to ensure system configuration supports best practice workflows across the Revenue Cycle and that impacted teammates are informed of and prepared for system changes.

Licensure, Registration, and/or Certification Required

• Epic Cadence certification issued by Epic, or
• Epic Grand Central certification issued by Epic., or
• Epic Prelude certification issued by Epic., or
• Epic Resolute Hospital Billing Administration including Single Billing Office certification issued by Epic., or
• Epic Resolute Professional Billing Administration for Single Billing Office certification issued by Epic

Education Required

• Bachelor's Degree in Business or related field.

Experience Required

• Typically requires 5 years of experience in an applicable area of Revenue Cycle, as well as experience in workflow and process design and/or process management.

Knowledge, Skills & Abilities Required

• Revenue cycle knowledge with an emphasis on the area of focus for the given opening.
• High level of expertise in creating, organizing, maintaining and implementing improvements to support Revenue Cycle operations.
• Excellent assessment and documentation skills.
• Strong planning and organizational skills and experience managing multiple priorities simultaneously.
• Exceptional interpersonal, verbal and written communication skills.
• Experience in cross functional leadership and team facilitation. Ability to lead meetings, manage differences of opinions and adjudicate conflicting views.
• Proficiency in the Microsoft office (Excel, Word, and PowerPoint), or similar products. Ability to learn and proficiently use other applications.
• Proficiency in Epic’s UserWeb tools including NOVA and Galaxy
• Proficiency in ServiceNow’s support ticket tool

Physical Requirements and Working Conditions

• This position will require travel so will be exposed to weather and road conditions.
• Operates all equipment necessary to perform the job.
• Exposed to a normal office environment.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our CommitmenttoYou

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.