Revenue Cycle Operations Director - HMS DBO

HMS Huron Managed Services LLC; Chicago (IL); On-site; USD 130,000 - 178,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Employee stock purchase plan

Paid time off

Parental leave

Job summary

Huron Consulting Group is seeking a Revenue Cycle Operations Director to oversee a portfolio of Service Center clients, ensuring smooth daily operations, contractual compliance, and performance of revenue cycle metrics.

This leadership role requires extensive healthcare operations experience, supervisory background, and expertise with Epic revenue cycle systems. It involves stakeholder engagement and running a high-performance operations team in a professional office environment.

Qualifications

• Bachelor's degree required.
• 7+ years of healthcare operations experience with 5+ in managerial positions.
• Direct Supervisory Experience.
• Back end Epic revenue cycle experience required.
• Limited travel required.

Responsibilities

• Executes the Service Center objectives, responsibilities, and initiatives.
• Reviews performance data and drives improvements to revenue cycle operations.
• Leads RC Operations Managers and client teams to achieve goals.
• Provides coaching and development to direct reports.
• Establishes relationships with domestic and international stakeholders.

Skills

Leadership

Executive presence

Strategic decision-making

Results-oriented

Relationship building

People development

Communication

English literacy

Education

Bachelor's degree

Tools

Microsoft Office (Word, PowerPoint, Excel)

Job description

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes. Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients. Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. Join our team as the expert you are now and create your future.

The Revenue Cycle Operations Director oversees a portfolio of Service Center clients and is responsible for ensuring smooth day-to-day operations, contractual compliance, and revenue cycle performance.

Core functions include: Client Relationship Management, Business Analytics, Resource Management, Culture, Staff Engagement, Training and Solution Development.

The RC Operations Director leads the operations management team to execute on core activities related to sustained revenue cycle performance.

This position has a pulse on the day-to-day operational needs for existing client engagements, as well as planning for future client opportunities. This leader works directly with HMS Senior Leadership to design and deliver both internal and client facing work.

KEY JOB DUTIES:

• Executes the Service Center objectives, responsibilities, and initiatives
• Makes key operational decisions independently and effectively prioritizes projects
• Establishes quarterly goals and works with the HMS Service Center Operational Leadership Team to ensure they are achieved
• Analyzes, interprets, and summarizes pertinent revenue cycle data components, and monitors performance against Key Performance Indicators
• Identifies issues, risks, barriers, and opportunities for improvement related to Service Center responsibilities, service level agreements, technology, and people
• Manages a cohort of RC Operations Managers and clients, providing direction and removing barriers
• Provides coaching, development, and mentorship to direct reports and other subordinates
• Establishes and maintains strong relationships with both domestic and international service center stakeholders

REQUIRED SKILLS:

• Leadership and integrity
• Strong communication skills and executive presence
• Strategic decision-making and critical thinking
• Results-oriented
• Effective relationship building and networking
• People development and coaching
• Mental/physical health sufficient to meet the demands and pressures of the position
• Ability to read and write in the English language

CORE QUALIFICATIONS:

• Current permanent U.S. work authorization required
• Bachelor's degree required
• Limited travel required
• Proficient in Microsoft office (Word, PowerPoint, Excel)
• Direct Supervisory Experience
• Back end Epic revenue cycle experience required
• 7+ years of healthcare operations experience with 5+ in managerial positions

Work Environment:

• This job operates in a professional office environment.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands:

• This role requires remaining seated at a desk/computer for 8 hours daily; repetitive use of computer keyboard and mouse; use of computer monitors for 8 hours daily; interaction though video/audio conference calls and possible use of a headset with microphone; very rarely duties might require the ability to lift up to 20 pounds and bending & standing for periods at a time.

The estimated salary range for this job is $130,000- $178,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes and required travel.

This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay for performance philosophy and Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.

Position Level Director Country United States of America

At Huron, we’re redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client’s challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work…together. Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron. Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues.

Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance.

Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year.

All benefits and programs are subject to applicable eligibility requirements.

Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment.

Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business.

We endeavor to maintain a drug‑free workplace.