Revenue Cycle Business Systems Administrator

Northpoint Recovery Holdings, LLC; Meridian (ID); Remote; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

Basic Life Insurance

Employee Assistance Program

Dental, Vision and Disability

Pre-tax Savings Accounts

Paid Time Off

Job summary

Northpoint Recovery Holdings, LLC is seeking a Revenue Cycle Systems Administrator to join our RCM team in a remote role within the United States. This position supports analysis, testing, documentation, and ongoing optimization of Revenue Cycle Management systems and workflows.

The ideal candidate is detail-oriented, a quick learner, and able to communicate with both technical and non-technical stakeholders while collaborating cross-functionally to translate business needs into system

Qualifications

• Associate or bachelor’s degree in information systems, healthcare, or related field preferred.
• Healthcare/RCM or business systems experience preferred but not required.
• Strong analytical and problem-solving skills.

Responsibilities

• Assist with reviewing RCM processes and workflows for efficiency and accuracy.
• Support system updates, configuration requests, and workflow changes.
• Assist with testing changes and document test results and issues.
• Maintain system and workflow documentation and testing records.
• Provide basic application support and escalate complex issues when needed.

Skills

Analytical skills

Detail oriented

Communication skills

Organizational skills

Self-motivated

Team collaboration

Education

Associate degree

Bachelor's degree

Tools

Excel

Word

PowerPoint

Power BI

Job description

Revenue Cycle Business Systems Administrator

Meridian, ID

Job Title: Revenue Cycle Systems Administrator

Reports To: Director of Revenue Cycle Management

Location: Remote

Schedule: Monday-Friday 8am-5pm MST

Compensation: $20-25/hour

Position Type: Temporary to Direct Hire after 90 days of employment

Northpoint Recovery Holdings, LLC, established in 2009, is a growing behavioral healthcare treatment platform treating adults with substance use disorder and co-occurring conditions under the Northpoint Recovery brand and adolescents with mental healthcare conditions under the Imagine by Northpoint brand. The Company serves patients with commercial health insurance and is an in-network model. Northpoint has grown from two facilities to fifteen today, entirely on a de novo basis, with plans to expand rapidly in both existing and new markets. Organizational values include humility, heart, inspiration, and conviction. Our commitment to excellence means doing good for others and engaging in innovative, evidence-based treatment. In short, our mission is to help people get their lives back and show them respect and empathy in the process.

POSITION SUMMARY: As a key member of the Revenue Cycle Management team, the Revenue Cycle Systems Administrator is an entry-level member of the Revenue Cycle Management team who supports the analysis, testing, documentation, and ongoing optimization of systems and workflows used across Revenue Cycle Management. This position works closely with the Senior Systems Analyst, RCM leadership, system owners, super-users, and cross-functional teams to support system-related initiatives and ensure business needs are accurately translated into system and workflow requirements. The Revenue Cycle Systems Administrator will assist with system testing, workflow analysis, data validation, documentation, reporting support, issue tracking, and implementation activities. The ideal candidate is detail-oriented, analytical, organized, comfortable learning new systems, and able to communicate effectively with both technical and non-technical team members. This position provides an opportunity to develop foundational experience in healthcare systems, Revenue Cycle Management, system configuration, workflow optimization, and business analysis.

ESSENTIAL RESPONSIBILITIES AND DUTIES INCLUDE:

• Assist with reviewing RCM processes and workflows to identify opportunities for improved efficiency and accuracy.
• Support the Senior Systems Analyst with system updates, configuration requests, enhancements, and workflow changes.
• Assist with testing system changes, enhancements, and new functionality, including documenting test results and identified issues.
• Perform data validation and assist with reviewing reports to identify discrepancies or workflow-related issues.
• Support application and system troubleshooting by documenting issues and escalating more complex technical matters to the Senior Systems Analyst.
• Assist with user acceptance testing (UAT), quality assurance, and peer review activities.
• Maintain system documentation, workflow documentation, testing records, and process materials.
• Assist with developing and updating standard operating procedures and user guides.
• Support system implementation and enhancement projects through planning, testing, documentation, training preparation, and follow-up activities.
• Work with system owners and super-users to gather information regarding system issues, workflow concerns, and business requirements.
• Assist with tracking system requests, issues, changes, and outstanding action items through completion.
• Provide basic application support to assigned user departments and elevate complex issues appropriately.
• Assist with reporting and analytics requests in partnership with the Systems Analyst and BI/technology teams.
• Support training activities by preparing materials, documenting processes, and assisting users with system-related questions.
• Help identify recurring system or workflow issues and communicate trends to the Systems Analyst and RCM leadership.
• Maintain confidentiality and comply with HIPAA requirements when working with protected health information.
• Support financial and billing audit and data requests.
• Support and promote the Company's core values, mission, and treatment philosophy.
• Adhere to all Company policies and procedures.
• Perform other job-related duties as assigned.

QUALIFICATIONS / REQUIREMENTS:

• Associate degree or bachelor's degree in information systems, health information management, healthcare, business, or a related field preferred.
• Healthcare, Revenue Cycle Management, or business systems experience preferred but not required.
• Experience with healthcare systems, EMR/EHR platforms, billing systems, or business applications is preferred.
• Strong analytical and problem-solving skills.
• Strong attention to detail and accuracy.
• Basic to intermediate proficiency with Microsoft Excel, Word, and PowerPoint.
• Ability and willingness to learn healthcare systems and Revenue Cycle Management processes.
• Ability to analyze information and identify discrepancies or process gaps.
• Ability to communicate clearly and professionally with technical and non-technical stakeholders.
• Ability to organize and prioritize multiple tasks and deadlines.
• Ability to work independently while also collaborating effectively with a team.
• Must be self-motivated, organized, dependable, and detail-oriented.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Hybrid and onsite flexibility.

PREFERRED KNOWLEDGE AND SKILLS

• Interest in healthcare technology and business systems.
• Familiarity with workflow mapping, testing, or process documentation.
• Familiarity with Excel and data analysis.
• Exposure to Power BI or other reporting/analytics tools is a plus.
• Familiarity with CPT, ICD-10, payer guidelines, or Revenue Cycle Management is a plus.
• Strong critical thinking and organizational skills.
• Ability to learn new systems and processes quickly.
• Ability to effectively prioritize workload in a fast-paced environment.

FULL-TIME BENEFITS INCLUDE:

• Subsidized Health Insurance Coverage for Employee, Spouse, & Dependent(s)
• 100% Employer Paid Basic Life Insurance equal to 1x annual salary, up to $100,000
• 100% Employer Paid Employee Assistance Program
• Voluntary Dental, Vision, Short-Term Disability, Supplemental Life & AD&D, Critical Illness, Accident, and Hospital Indemnity Insurance.
• Pre-tax Savings Accounts for all IRS-allowable medical and dependent care expenses
• Generous Paid Time Off plan

This job description is not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.

Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.

Northpoint is an Equal Opportunity Employer. Northpoint is an at-will employer. Employment may be terminated at any time by employee or the employer with or without notice.

Compensation:

$20 - $25 USD

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Northpoint Recovery Holdings, LLC’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.