Revenue Cycle Analyst- temp

Cross Country Healthcare; North Carolina; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) plan

Tuition Assistance

Pet Insurance

Job summary

Cross Country Healthcare is seeking a Revenue Cycle Analyst to ensure accurate invoicing, timely payments, and clean claims processing. The role collaborates with internal teams and external clients to optimize revenue cycle performance in a fast-paced healthcare environment.

The ideal candidate will have 3–5 years of billing experience, strong analytical skills, and proficiency with Microsoft Office and billing systems.

Qualifications

• 3–5 years of experience in billing or revenue cycle roles.
• Experience with healthcare billing and claims processing.
• Proficiency in Microsoft Office and billing/databases.
• Strong analytical and organizational skills.
• Effective written and verbal communication.

Responsibilities

• Manage billing and collections for home care services.
• Review service docs, authorizations, rates for billing accuracy.
• Monitor accounts receivable and follow up on denials.
• Research and document billing discrepancies.
• Communicate with clients, payers, and internal teams.
• Ensure compliance with policies and regulations.

Skills

Billing & AR

Healthcare reimbursement

Analytical thinking

Communication skills

Organization & detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Billing systems

Database systems

Job description

Cross Country is looking for top talent to join our team! We are a market-leading, tech-enabled workforce solutions and advisory firm with more than four decades of experience helping organizations solve complex labor and operational challenges. Recognized as a Top Place to Work by U.S. News & World Report and a Most Loved Workplace by Newsweek, Cross Country is committed to quality and excellence in everything we deliver. We were also the first public company to earn The Joint Commission Gold Seal of Approval® for Health Care Staffing Services Certification with Distinction — a standard we continue to uphold today.

BASIC PURPOSE

The primary responsibility of the Revenue Cycle Analyst is to ensure a thorough review of service and payment information, submit accurate invoices and claims, track outstanding balances, follow up on unpaid accounts, and resolve billing issues. The Analyst collaborates with internal teams and external clients to ensure timely payments, maintain accurate records, support compliance requirements, and improve overall revenue cycle performance.

ESSENTIAL FUNCTIONS

• Manage billing and collections activities for home care services, ensuring accurate and timely claim and invoice submission.
• Review and validate service documentation, authorizations, rates, and related data to support billing accuracy.
• Monitor accounts receivable, outstanding balances, denials, rejections, and payment variances; perform follow-up to ensure timely reimbursement.
• Research, resolve, and document billing discrepancies, claim issues, and payment concerns.
• Communicate with clients, payers, and internal departments to obtain required information and resolve account-related issues.
• Maintain accurate account records, billing documentation, and collection notes.
• Analyze and reconcile payments, identify underpayments or outstanding balances, and take appropriate action to recover revenue.
• Monitor aging reports and prioritize collection efforts to reduce outstanding receivables and improve cash flow.
• Ensure compliance with company policies, payer requirements, contractual obligations, and applicable regulations.
• Prepare account status updates and escalatï unresolved issues as needed.
• Perform quality control reviews to ensure billing, payment, and collection activities are accurate and complete.
• Support process improvement initiatives to enhance billing efficiency, reduce errors, and strengthen collection performance.
• Protect confidential patient, client, employee, and financial information.
• Other duties as assigned

QUALIFICATIONS

• High school diploma or equivalent required; additional education or relevant experience preferred.
• 3-5 years of experience in billing, accounts receivable, collections, healthcare reimbursement, or related revenue cycle functions preferred.
• Experience with healthcare billing, claims processing, accounts receivable management, and collections preferred.
• Proficiency with Microsoft Office applications and billing, claims, or database systems.
• Strong analytical, problem-solving, and organizational skills with attention to detail.
• Effective written and verbal communication skills and the ability to work collaboratively with internal and external stakeholders.
• Ability to manage multiple priorities, meet deadlines, and maintain accurate documentation.

Company equipment(laptop, monitor, keyboard, mouse headset) will be provided directly to you for use during employment.

BENEFITS

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Voluntary Insurance
• 401(k) plan
• Tuition Assistance
• Pet Insurance

The company offers a variety of Wellness options through Burnalong, which offers a robust online platform of classes and programs as well as local gym access.

Cross Country is an Equal Opportunity Employer (EOE) - Veteran/Disability #IND123