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TRM Labs is seeking a Revenue and Billing Operations Manager to own the billing function and drive scalable, audit-ready revenue processes. You will automate manual tasks, strengthen controls, and partner with Sales, Legal, and Accounting to align contracts with downstream billing.
You will shape the automation roadmap, evaluate billing solutions with AI, and deliver fast, reliable reconciliations. This is a hands-on leadership role in a lean, fast-moving finance team that values executable
TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
TRM's Finance team keeps revenue and billing accurate, automated, and audit-ready as the company scales. As our Revenue and Billing Operations Manager, you will own the billing function and be a key contributor to revenue accounting, building scalable processes, replacing manual work with automation, and ensuring our records and controls are always audit-ready. You’ll have the opportunity to shape the function from a lean base—deciding what to automate, building the right controls, and creating processes that can scale with TRM.
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
You will be evaluated on applied AI fluency during the interview process.
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.