Revenue and Billing Operations Manager
TRM Labs
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Job summary
TRM Labs seeks a Revenue and Billing Operations Manager to own billing, revenue accounting, and automation. This full-time role is remote, with global reach and collaboration across Sales, Legal, and Accounting.
You will automate high‑volume billing tasks, strengthen controls for audit readiness, evaluate billing solutions, and drive an automation roadmap that scales with TRM's growth. Join a lean, fast‑moving Finance team that values ownership and cross‑functional partnership.
Qualifications
- Senior experience across revenue accounting and billing operations.
- Hands-on experience leading the evaluation and implementation of billing solutions and automating billing or finance processes.
- Experience leading external audits and building and maintaining audit-ready processes and controls.
Responsibilities
- Automate manual billing work, reconciliations, invoice generation, exception flagging, and data validation.
- Strengthen revenue accounting so our records are accurate and audit-ready, using AI to accelerate reconciliations and documentation.
- Evaluate and implement billing solutions that fit how TRM works, using AI to compare options and model impact.
- Build a prioritized automation roadmap: decide what to automate first and next, and measure the time gained.
- Build scalable, resilient billing processes that keep pace with growth and reduce key-person dependency.
- Partner with Sales, Legal, and Accounting to evaluate contracts and policies and their downstream billing impact.
Skills
Tools
Job description
T R M L a b s i s t h e i n t e l l i g e n c e p l a t f o r m f o r p u b l i c s a f e t y a n d n a t i o n a l s e c u r i t y , b u i l t t o d e t e c t a n d d i s r u p t t h e c r i m i n a l n e t w o r k s t h a t e x p l o i t f r o n t i e r t e c h n o l o g i e s f o r t h e p u r p o s e s o f h a r m . O u r A I I n v e s t i g a t i o n s p l a t f o r m b r i n g s t o g e t h e r i n t e l l i g e n c e f r o m d o z e n s o f p r e v i o u s l y d i s p a r a t e s o u r c e s t o l i n k o n l i n e a c t i v i t y t o g l o b a l s e c u r i t y t h r e a t s , g i v i n g i n v e s t i g a t o r s a h o l i s t i c p i c t u r e o f c r i m i n a l a c t i v i t y s o t h e y c a n d i s r u p t i t a t m a c h i n e s p e e d .
O u r c u s t o m e r s u s e o u r t e c h n o l o g y t o c r e a t e a s a f e r w o r l d . O u r t e a m c o m b i n e s e x p e r t i s e f r o m l a w e n f o r c e m e n t , d a t a s c i e n c e , e n g i n e e r i n g , a n d f i n a n c i a l i n t e l l i g e n c e t o c o m b a t t e r r o r i s t f i n a n g i n g , d r u g t r a f f i c k i n g , h u m a n t r a f f i c k i n g , a n d o t h e r s e r i o u s c r i m e s . H e r e , y o u ' l l j o i n a m i s s i o n - d r i v e n , f a s t - p a c e d e n v i r o n m e n t w h e r e i n n o v a t i o n d r i v e s r e a l i m p a c t . W h e t h e r y o u ' r e a n a l y z i n g b l o c k c h a i n d a t a , d e v e l o p i n g c u t t i n g - e d g e s o f t w a r e , o r p a r t n e r i n g w i t h g l o b a l o r g a n i z a t i o n s , e a c h d a y b r i n g s f r e s h c h a l l e n g e s a n d o p p o r t u n i e s t o m a k e a m e a n i n g f u l d i f f e r e n c e i n s t o p p i n g c r i m i n a l a c t i v i t y .
Kyle Armstrong
Director of Law Enforcement Relations
"My career has been about expanding impact — from handling single cases at the FBI, to supporting investigations nationwide in the Virtual Assets Unit, and now at TRM, helping law enforcement globally. Through Beacon Network, we’ve built something neither the private nor public sector could do alone: a dynamic partnership driving real action against illicit crypto activity worldwide."
Chris Wong
“At TRM, data isn’t just part of the process—it’s the very core of our existence, making it incredibly exciting for a data engineer like me to contribute where everything begins with data.”
Staff Software Engineer (Data Platform)
“Every day, I get to work with experts across law enforcement, engineering and law who share a mission to create a safer world for people. We actually fight bad guys, and help the good guys win.”
Assistant General Counsel
“I've spent my entire career working to protect the financial system from illicit actors, and now I get to do it on a bigger scale, alongside those who are the very best in the world at what they do, building something really special together.“
Ari Redbord
Global Head of Policy
“By coming to TRM from the FBI, I’ve been able to scale my impact of combatting ransomware and nurturing collaboration between the public and private sectors.”
“I get to work with some of the smartest people I’ve ever met from 30+ countries, and we spend all day figuring out how to help combat drug trafficking/terrorist financing/elder scams/etc. I can’t imagine anything more fulfilling.”
Kevin Tran
Data Science Team Manager
“Some people in tech spend every weekday working on products that are not really making the world a better place. I get so much satisfaction spending my time looking for the smartest people I can find, and saying ‘Would you like work at a company that is making the world a safer place?”
Head of Talent
“In my previous life in the public sector, there was a lot of bureaucracy that slowed down my ability to make an impact. Thats not the case at TRM, people here have high ownership and see through their projects. It’s so rewarding.”
“The product we’re building is making a real impact on peoples lives; and I get to build this alongside smart, passionate humans who push me to get better at my craft.”
Jenny Gai
Senior Product Marketing Manager
“I can tell you the exact reason I decided to join TRM. When I was conducting my job search, I was evaluating 3 offers and all were in the start-up space. What stood out to me about TRM was very similar criteria to a previous start-up I joined that went public; it has bleeding edge technology, solid funding, very smart people and was experiencing hyper growth. That equation adds up to success.”
“I was most excited to join TRM because of our mission, but I didn’t realize how much I’d love working with this team. At TRM, we have a culture of supportive teamwork and close collaboration. My colleagues are some of the most interesting, high-integrity and high-achieving people I know. I’m inspired just by working alongside them.”
Kinsey Cronin
Terry Carson
Data Scientist
"TRM offers an unparalleled and remarkable experience. Working at a company with a strong mission in a fast-paced industry is incredibly motivating—especially when you can directly see the difference your efforts make in the real world."
Accounting Manager
“Moving to the private sector from law enforcement can be quite challenging. I think one of the things that I struggled with, and is quite common, is that the move to the private sector often comes with a change in identity and lost purpose. But then I found TRM, and thats one of the reasons I really love it here- we've still got that purpose. I still get to work alongside law enforcement every day, and I still get to help catch bad guys — but now I just do it on a more global scale.”
Head of Deployment Strategy, APAC
"TRM is a place where I, and others, experience a safe environment to openly challenge ideas, which ultimately helps me learn and grow in my career"
Staff Software Engineer
"At our last company All Hands, we covered two recent cases where law enforcement had leveraged TRM - one helping stop an ISIS terrorist attack, and another helping stop a child sexual abuse operation. I love TRM not just because the people are brilliant, but because we dedicate our time to impact like this."
Kyle Armstrong
Director of Law Enforcement Relations
"My career has been about expanding impact — from handling single cases at the FBI, to supporting investigations nationwide in the Virtual Assets Unit, and now at TRM, helping law enforcement globally. Through Beacon Network, we’ve built something neither the private nor public sector could do alone: a dynamic partnership driving real action against illicit crypto activity worldwide."
Chris Wong
“At TRM, data isn’t just part of the process—it’s the very core of our existence, making it incredibly exciting for a data engineer like me to contribute where everything begins with data.”
Staff Software Engineer (Data Platform)
“Every day, I get to work with experts across law enforcement, engineering and law who share a mission to create a safer world for people. We actually fight bad guys, and help the good guys win.”
Assistant General Counsel
“I've spent my entire career working to protect the financial system from illicit actors, and now I get to do it on a bigger scale, alongside those who are the very best in the world at what they do, building something really special together.“
Ari Redbord
Global Head of Policy
"By coming to TRM from the FBI, I’ve been able to scale my impact of combatting ransomware and nurturing collaboration between the public and private sectors."
“I get to work with some of the smartest people I’ve ever met from 30+ countries, and we spend all day figuring out how to help combat drug trafficking/terrorist financing/elder scams/etc. I can’t imagine anything more fulfilling.”
Kevin Tran
Data Science Team Manager
“Some people in tech spend every weekday working on products that are not really making the world a better place. I get so much satisfaction spending my time looking for the smartest people I can find, and saying ‘Would you like work at a company that is making the world a safer place?”
Head of Talent
“In my previous life in the public sector, there was a lot of bureaucracy that slowed down my ability to make an impact. Thats not the case at TRM, people here have high ownership and see through their projects. It’s so rewarding.”
“The product we’re building is making a real impact on peoples lives; and I get to build this alongside smart, passionate humans who push me to get better at my craft.”
Jenny Gai
Senior Product Marketing Manager
“I can tell you the exact reason I decided to join TRM. When I was conducting my job search, I was evaluating 3 offers and all were in the start-up space. What stood out to me about TRM was very similar criteria to a previous start-up I joined that went public; it has bleeding edge technology, solid funding, very smart people and was experiencing hyper growth. That equation adds up to success.”
“I was most excited to join TRM because of our mission, but I didn’t realize how much I’d love working with this team. At TRM, we have a culture of supportive teamwork and close collaboration. My colleagues are some of the most interesting, high-integrity and high-achieving people I know. I’m inspired just by working alongside them.”
Kinsey Cronin
Terry Carson
Data Scientist
"TRM offers an unparalleled and remarkable experience. Working at a company with a strong mission in a fast-paced industry is incredibly motivating—especially when you can directly see the difference your efforts make in the real world."
Accounting Manager
"Moving to the private sector from law enforcement can be quite challenging. I think one of the things that I struggled with, and is quite common, is that the move to the private sector often comes with a change in identity and lost purpose. But then I found TRM, and thats one of the reasons I really love it here- we've still got that purpose. I still get to work alongside law enforcement every day, and I still get to help catch bad guys — but now I just do it on a more global scale."
Head of Deployment Strategy, APAC
"TRM is a place where I, and others, experience a safe environment to openly challenge ideas, which ultimately helps me learn and grow in my career"
Staff Software Engineer
"At our last company All Hands, we covered two recent cases where law enforcement had leveraged TRM - one helping stop an ISIS terrorist attack, and another helping stop a child sexual abuse operation. I love TRM not just because the people are brilliant, but because we dedicate our time to impact like this."
TRM brings together experts in machine learning, data science, anti-fraud and compliance to crack complex problems and build future-proofed solutions for pre-eminent organizations and public agencies around the world.
Full time
Remote
G&A Finance Accounting & Financial Operations
$140K – $170K
TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
TRM's Finance team keeps revenue and billing accurate, automated, and audit-ready as the company scales. As our Revenue and Billing Operations Manager, you will own the billing function and be a key contributor to revenue accounting, building scalable processes, replacing manual work with automation, and ensuring our records and controls are always audit-ready. You’ll have the opportunity to shape the function from a lean base—deciding what to automate, building the right controls, and creating processes that can scale with TRM.
The Impact You Will Have:
Automate manual billing work, reconciliations, invoice generation, exception flagging, and data validation, building AI-assisted workflows and owning the review and controls that ensure accuracy and audit readiness.
Strengthen revenue accounting so our records are accurate and consistently audit-ready, using AI to accelerate reconciliations and documentation while you verify what touches the books.
Evaluate and implement billing solutions that fit how TRM works, using AI to compare options, assess tradeoffs, and model impact.
Build a prioritized automation roadmap: decide what to automate first and next, and measure the time it gives back to the team.
Build scalable, resilient billing processes that keep pace with growth and reduce key-person dependency.
Partner with Sales, Legal, and Accounting to evaluate how contracts and policies are structured and their downstream billing impact.
What We're Looking For:
Demonstrated AI fluency: you can identify which finance processes to automate, build the workflows, and articulate where AI output must be verified before it is trusted.
Senior experience across revenue accounting and billing operations.
Hands‑on experience leading the evaluation and implementation of billing solutions and automating billing or finance processes.
Experience leading external audits and building and maintaining audit-ready processes and controls.
Strategic judgment on automation sequencing and designing effective, scalable controls.
A hands‑on, builder mindset: you’re comfortable operating in the details, solving problems directly, and doing the work yourself as part of a lean team.
Clear cross-functional communication with Sales, Legal, and Accounting.
About the Team:
Finance is lean and fast‑moving; this role adds senior capacity and redundancy to revenue and billing.
You will have real ownership and the mandate to modernize the function, not just maintain it.
The work is demanding: doing more with less, ahead of a first‑year audit, on a team that moves fast.
Team Operating Rhythms:
The team is distributed, not distant, with strong async communication and US working‑hours overlap.
Close collaboration with Sales/Deal Desk, Accounting, and Legal.
Learn About TRM Speed:
Within the first 90 days, automate at least one high‑volume manual billing process end to end with documented controls.
In the first 30 days, map the full revenue and billing process and identify the top automation opportunities.
Within the first two quarters, deliver an audit‑ready improvement to revenue accounting ahead of the first‑year audit.
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed‑first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. Learn more about building tools for defenders .
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